1

Email Customer Service Jobs in Anderson, SC (NOW HIRING)

Customer Service

Williamston, SC · On-site

$12 - $16.25/hr

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products or ...

Customer Service Agents

Clemson, SC · On-site

$13.25 - $17.50/hr

Provide technical support over the phone and/or via email. * Implement solutions based on client ... Exceptional customer service and interpersonal skills with the ability to communicate effectively ...

Customer Service Representative

Fountain Inn, SC · On-site

$14.25 - $19.50/hr

Customer Service Representative MAPAL Inc. is the US subsidiary of the MAPAL Group. It employs more ... Telephone: (864) 881-7911 | E-Mail: us_hr@mapal.com www.mapal.com/us MAPAL Inc. | Fountain Inn, SC

Customer Service Representative

Fountain Inn, SC · On-site

$14.25 - $19.50/hr

... customer service accounts. * Strong work ethic; self-motivated; independent and capable to make ... Telephone: (864) 881-7911 | E-Mail: us_hr@mapal.com www.mapal.com/us MAPAL Inc. | Fountain Inn, SC ...

Customer Service Representative

Fountain Inn, SC · On-site

$14.25 - $19.50/hr

... customer service accounts. * Strong work ethic; self-motivated; independent and capable to make ... Telephone: (864) 881-7911 | E-Mail: us_hr@mapal.com www.mapal.com/us MAPAL Inc. | Fountain Inn, SC ...

... Lowe's * Deliver excellent customer service * Help customers find products and provide ... For individuals with disabilities who would like to request an accommodation, email HRServiceCenter ...

next page

Showing results 1-20

Email Customer Service information

See Anderson, SC salary details

$9

$17

$24

How much do email customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for email customer service in Anderson, SC is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.13 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are popular job titles related to Email Customer Service jobs in Anderson, SC?

For Email Customer Service jobs in Anderson, SC, the most frequently searched job titles are:

What cities near Anderson, SC are hiring for Email Customer Service jobs?

Cities near Anderson, SC with the most Email Customer Service job openings:

Infographic showing various Email Customer Service job openings in Anderson, SC as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,789 per year, or $17.2 per hour.

$12 - $16.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Pye-Barker Fire & Safety rating

7.5

Company rating: 7.5 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

18th of 37 rated health and safety providers


Job description

Customer Service Representative

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. The position is directly responsible for creating an effortless customer experience for external and internal customers by phone or email. The position is also directly responsible for product inquiries, appointment scheduling, and verification, providing support to our branches and field partners, and customers, as well as customer conflict resolution and escalation. The position takes ownership of customer issues and provides complete end-to-end issue resolution by utilizing the resources available.

Essential Duties & Responsibilities:

  • Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
  • Collects and enters orders for new or additional products or services.
  • Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Perform other duties assigned by management.

Education/Qualification:

  • High school diploma or equivalent.
  • Customer service experience required.
  • Excellent communication skills including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Proficient computer skills with the ability to learn new software.

Other Duties:

  • Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
  • Performs other duties as assigned.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.

Benefits and Perks:

  • Excellent pay
  • Medical, dental, vision
  • Company paid life insurance
  • Company paid short-term disability
  • 401K with employer match
  • Paid vacation and company holidays
  • Training and Career Development
  • Company vehicle (if job applicable)
  • Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.


What Pye-Barker Fire & Safety employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom