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Email Customer Service Jobs in Arizona (NOW HIRING)

TransPak

Customer Service Representative

Surprise, AZ · On-site

$19/hr

Manage and maintain all emails that come into the Customer Service group email, including: * Responding to emails within 15 minutes, even if it doesn't pertain to your assigned Sales representative

transpak

Customer Service Representative

Surprise, AZ · On-site

$19/hr

Manage and maintain all emails that come into the Customer Service group email, including: * Responding to emails within 15 minutes, even if it doesn't pertain to your assigned Sales representative

TransPak

Customer Service Representative

Surprise, AZ · On-site

$19/hr

Manage and maintain all emails that come into the Customer Service group email, including: * Responding to emails within 15 minutes, even if it doesn't pertain to your assigned Sales representative

FastSigns

Customer Service Representative

Surprise, AZ · On-site

$15.25 - $21/hr

... email, and telephone customers. You will prepare estimates and work orders, following the process from start to finish, while providing exemplary customer service. RESPONSIBILITIES Greet walk-in ...

Benson Systems

CSR Customer Service Specialist

Tempe, AZ · On-site

$15.50 - $21.25/hr

Customer Service Email: Ensure all emails are responded to on the same day. * AM Notification Emails Responded to Within the Same Day * Assist on Policy & Procedures: New/current CSR's and ...

IntouchCX

Customer Service Representative

Mesa, AZ · On-site

$18 - $19.50/hr

... email, and social media. Fueled by cutting-edge technology and a team that's all-in on making ... Our Customer Service Representatives are passionate about delighting customers by making every ...

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Email Customer Service information

See Arizona salary details

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How much do email customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for email customer service in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in Arizona?

The most popular types of Email Customer Service jobs in Arizona are:

What are popular job titles related to Email Customer Service jobs in Arizona?

For Email Customer Service jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Arizona look for?

The top searched job categories for Email Customer Service jobs in Arizona are:

What cities in Arizona are hiring for Email Customer Service jobs?

Cities in Arizona with the most Email Customer Service job openings:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Arizona as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,434 per year, or $17.5 per hour.

Customer Service Representative

TransPak

Surprise, AZ • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Who We Are
Originally founded in Silicon Valley in 1952, we've been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging
Your Role
Customer Service Representative (Level I)
Shift and Hours: Monday-Friday: 7:00am-3:30pm, OT Flexibility Required
Compensation: $19.00 per hour
Benefits: Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay
Using your in-depth knowledge of TransPak company products and programs that you'll gain over time through a supportive manager and team; you'll provide effective customer service for all internal and external customers. As someone who is naturally friendly and professional, you'll prioritize well, work independently and communicate often with team members within the Customer Service Department and other TransPak teams
What You'll Be Doing
Essential Function
  • Provide timely and accurate information to incoming customer order status and product knowledge requests
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Process customer orders/changes/returns according to established department policies and procedures
  • Work closely with Planner for scheduling of orders
  • Work closely with the credit department to resolve disputed credit items
  • Partners with the sales team to meet and exceed customer's service expectations

Email Communication Support
  • Manage and maintain all emails that come into the Customer Service group email, including:
    • Responding to emails within 15 minutes, even if it doesn't pertain to your assigned Sales representative
    • Then, taking appropriate action on the email which may include assisting the customer, forwarding to the appropriate contact, performing a status request or placing an order

Order Support
  • Enter new orders, release blanket orders and manage reschedules
  • Receive purchase order, enter order into the system, e-mail order to Sales Representative for approval, process work order, and send confirmation email, either pass to the shop for processing or 2 week out drawer
  • Manage Back orders and past dues daily
  • Manage 2-week out drawer
  • Confirm next day scheduled orders, daily
  • Closing the Red Tag billing process by pricing the labor, attaching the Purchase Order

Handling Phone Calls
  • Answer all incoming calls in a courteous and professional manner and follow-through with the appropriate action by answering calls to the Customer Service Department main line and your direct extension
  • Provide customers with status updates and ETA's
  • Maintain Voicemail box and keep current respond to customer's messages

What We'd Like to See from You
Highly Desired
  • High School Graduate or GED
  • Must be Bilingual (ENG and SPN)
  • 1-2 years' experience as a Customer Service Representative
  • Customer/Client focused
  • Problem solver and analysis
  • Experienced with time management
  • High level of motivation and strong work ethic

Preferred and Helpful
  • Program Management experience
  • Sage X3 experience or other ERP systems
  • Excellent communication
  • Effective interpersonal skills

Interested but Concerned You're Not Qualified?
Don't meet every single requirement? At TransPak, we are building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this, or other, openings

Apply