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Email Customer Service Jobs in Arizona (NOW HIRING)

Customer Service - Mesa

Mesa, AZ

$15.75 - $21.50/hr

Communicate daily scheduling updates via email, customer service coordinator, and builder scheduling systems. * Proper documentation of customer activities, progress, and service issues.

Customer Service - Mesa

Mesa, AZ · On-site

$15.25 - $20.75/hr

Communicate daily scheduling updates via email, customer service coordinator, and builder scheduling systems. * Proper documentation of customer activities, progress, and service issues.

Customer Service - Mesa

Mesa, AZ · On-site

$15.75 - $21.50/hr

Communicate daily scheduling updates via email, customer service coordinator, and builder scheduling systems. * Proper documentation of customer activities, progress, and service issues.

Customer Service - Mesa

Arizona City, AZ · On-site

$16 - $22/hr

Communicate daily scheduling updates via email, customer service coordinator, and builder scheduling systems. * Proper documentation of customer activities, progress, and service issues.

Customer Service - El Mirage

El Mirage, AZ · On-site

$15 - $20.50/hr

Communicate daily scheduling updates via email, customer service coordinator, and builder scheduling systems. * Proper documentation of customer activities, progress, and service issues.

Customer Service Representative

Phoenix, AZ · On-site

$18 - $20.29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Position may expand to include Chat and Email Customer Support. Answer and place calls in a ...

Customer Service Representative

Phoenix, AZ · On-site

$18 - $20.29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Position may expand to include Chat and Email Customer Support. Answer and place calls in a ...

Agent

Gilbert, AZ · On-site

Taking part in training sessions to grow knowledge of products and to improve customer service experiences. Solving phone, mail, fax, and email customer queries. Recognizing customer requirements.

Customer Service

Phoenix, AZ · On-site

$20/hr

  • Medical

  • Dental

  • Vision

Your duties will be to handle incoming customer calls and emails in regards to customer service and technical services that are needed for all products sold. * You will manage an internal assigned ...

Your duties will be to handle incoming customer calls and emails in regards to order processing and ... Technical Service Representative responsibilities: · Daily inbound work queue of customer purchase ...

Customer Service Representative

Goodyear, AZ · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage and maintain all emails that come into the Customer Service group email, including: * Responding to emails within 15 minutes, even if it doesn't pertain to your assigned Sales representative

Customer Service Representative

Avondale, AZ · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage and maintain all emails that come into the Customer Service group email, including: * Responding to emails within 15 minutes, even if it doesn't pertain to your assigned Sales representative

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Showing results 1-20

Email Customer Service information

See Arizona salary details

$9

$17

$25

How much do email customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for email customer service in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are the most commonly searched types of Email Customer Service jobs in Arizona?

The most popular types of Email Customer Service jobs in Arizona are:

What are popular job titles related to Email Customer Service jobs in Arizona?

For Email Customer Service jobs in Arizona, the most frequently searched job titles are:

What cities in Arizona are hiring for Email Customer Service jobs?

Cities in Arizona with the most Email Customer Service job openings:

Infographic showing various Email Customer Service job openings in Arizona as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,434 per year, or $17.5 per hour.

$15.75 - $21.50/hr

Full-time

Posted 6 days ago


Pella rating

7.7

Company rating: 7.7 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

199th of 540 rated manufacturers


Job description

Responsibilities and Duties

  • Contribute to the achievement of the Avanti objectives by displaying proficiency in their areas while completing projects and responsibilities assigned in a professional manner.

  • Take ownership and quickly resolve any issues regarding customer/homeowner requests by managing expectations and scheduling service.

  • Ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction by building a sustainable relationship with our customer accounts.

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

  • Creating customer service tickets for required service and parts.

  • Communicate daily scheduling updates via email, customer service coordinator, and builder scheduling systems.

  • Proper documentation of customer activities, progress, and service issues.

  • Willingness to provide improved solutions to become more efficient; systems, reporting, communication, labeling etc.

  • Cross-train, share best practices and continually learn other departments/locations roles and dynamics for continuous growth.

  • All other duties and responsibilities outlined in the customer service playbook or otherwise assigned by leadership.

Qualifications and Skills:

  • Punctual and reliable; be at work on time every day and the ability to work in a team environment.

  • Strong phone contact handling skills and active listening

  • Problem solving skills required, willingness to learn.

  • Microsoft Programs experience - Outlook, MS Teams, and MS Excel

  • Construction and Window knowledge preferred.

  • Bilingual Spanish/English a plus

  • Embrace, improve, and more importantly enjoy the opportunity to grow with Avanti.

  • Consistency complete day to day tasks of a customer service representative per standard work routine.
     


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About Pella

Sourced by ZipRecruiter

Pella Corporation, headquartered in Pella, IA, is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. Founded in 1925, Pella is a family-owned and professionally managed privately held company, known for its history of innovation, making outstanding products, providing quality service, and delivering on customer satisfaction. The company is committed to incorporating new technologies, increasing productivity, and practicing environmental stewardship.

Industry

Building materials and garden equipment dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Pella, IA, US

Year founded

1925