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Eln Support Analyst Jobs (NOW HIRING)

Benchling Analyst This role will report to Head of Benchling Practice at Zifo, responsible for ... Provide user support during rollout and early adoption * Act as a trusted advisor to scientific ...

Benchling Analyst This role will report to Head of Benchling Practice at Zifo, responsible for ... Provide user support during rollout and early adoption * Act as a trusted advisor to scientific ...

Benchling Analyst This role will report to Head of Benchling Practice at Zifo, responsible for ... Provide user support during rollout and early adoption * Act as a trusted advisor to scientific ...

ELN Analyst (Benchling)

Boston, MA · On-site

$125 - $150/hr

Benchling Analyst This role will report to Head of Benchling Practice at Zifo, responsible for ... Provide user support during rollout and early adoption * Act as a trusted advisor to scientific ...

Scientist / Molecular Biology

Cambridge, MA · On-site

$38.50 - $48.25/hr

... notebooks (ELN); support reagent inventory and daily bench readiness. Team collaboration ... Experience with or interest in utilizing Python and/or AI tools for data analysis or automation ...

Maintain accurate laboratory records using Excel, Word, ELN, and LIMS . * Prepare reports ... Support compliance with ISO 17025 quality standards. Qualifications * Bachelor's degree in Biology ...

IT Application Support

Elsmere, DE · On-site

$27 - $35/hr

Provide Tier 2 support for R&D applications, including ELN, LIMS, Document Management Systems, and other scientific applications. * Troubleshoot and resolve application, access, and user-reported ...

LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific ... Develops plans and strategies for the LIMS/ELN. Analyzes user interfaces / functional needs and ...

Computer Systems Analyst

Rockville, MD · On-site

$98K - $163K/yr

We are seeking a Computer Systems Analyst to support chemical safety within NCATS chemistry labs ... Administer scientific software platforms including PerkinElmer Electronic Lab Notebook (ELN ...

Computer Systems Analyst

Rockville, MD · On-site

$98K - $163K/yr

We are seeking a Computer Systems Analyst to support chemical safety within NCATS chemistry labs ... Administer scientific software platforms including PerkinElmer Electronic Lab Notebook (ELN ...

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Eln Support Analyst information

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How much do eln support analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for eln support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is an ELN Support Analyst?

ELN Support Analysts are professionals who provide technical assistance and support for Electronic Laboratory Notebook (ELN) systems used in research and laboratory environments. They help users with troubleshooting, system configuration, data management, and ensuring the smooth operation of ELN software. Their role often includes training users, maintaining system security, and collaborating with IT and laboratory staff to optimize ELN functionality. ELN Support Analysts are crucial in helping research organizations manage and document their scientific data efficiently.

How does an ELN Support Analyst typically collaborate with scientists and IT teams within an organization?

As an ELN (Electronic Lab Notebook) Support Analyst, you will frequently act as a bridge between scientific staff and IT departments. You'll assist researchers with troubleshooting, training, and optimizing their use of ELN platforms, while also working closely with IT to resolve technical issues, implement updates, and ensure data security. Regular communication and problem-solving are key, as you'll translate scientific needs into technical requirements and vice versa. This role often involves participating in meetings, documenting user feedback, and helping to develop best practices for ELN use throughout the organization.

What are the key skills and qualifications needed to thrive as an ELN Support Analyst, and why are they important?

To thrive as an ELN Support Analyst, you need a solid understanding of electronic laboratory notebook (ELN) systems, basic IT troubleshooting skills, and a background in life sciences or chemistry. Familiarity with ELN platforms such as LabArchives, Benchling, or BIOVIA, as well as ticketing systems and SQL databases, is commonly required. Strong problem-solving abilities, clear communication, and a customer-focused attitude set top performers apart in this role. These skills are vital to ensure efficient lab operations, minimize downtime, and provide effective user support in scientific environments.

What are popular job titles related to Eln Support Analyst jobs?

For Eln Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Eln Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

ELN Analyst (Benchling)

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

Benchling Analyst
This role will report to Head of Benchling Practice at Zifo, responsible for overseeing the Benchling rollout at one or multiple customers. The role will partner closely with Customer's Research and Technical Development scientists to understand their scientific workflows and translate those needs into scalable, consistent Benchling solutions. The role will work closely with implementation consultants to own the end-to-end delivery of assigned projects, from requirements discovery through rollout and adoption, while ensuring solutions align with shared platform standards and long-term data strategy.
  • Partner with scientific teams to understand their software-related use cases and identify how Benchling can best support their business needs.
  • Capture user requirements and present them for manager review and approval, ensuring balance between team needs, shared platform standards and long-term scalability.
  • Leverage knowledge of Benchling product ecosystem to propose potential approaches during requirements gathering.
  • Lead requirements gathering and design workshops, translating scientific workflows into data models, templates, intake processes, and system configurations.
  • Analyze and translate end-to-end assay data processes - from raw data capture and metadata enrichment through transformation and reporting - into structured, scalable, Benchling workflows that are intuitive and usable for end users.
  • Collaborate with implementation partners to hand off requirements, review and validate delivered configurations, and drive iterative refinement through demos and user workshops.
  • Develop test plans, guide UAT execution, and create documentation and training materials to support user training and onboarding.
  • Provide user support during rollout and early adoption
  • Act as a trusted advisor to scientific stakeholders, guiding trade-offs and promoting Benchling best practices.

Requirements
  • Bachelor's or Master's degree in a life sciences, informatics, or related discipline
  • At least 5-7 years of experience in pharmaceutical research, biotech, informatics, or product adjacent role
  • Hands-on experience using or administering Benchling to support scientific workflows (e.g., schemas, templates, workflow configuration)
  • Demonstrated ability to gather, refine, and translate user requirements into high quality requirements, design, and data model documentation to support scalable implementation and ongoing platform support
  • Strong communication and facilitation skills, with the ability to lead workshops and partner effectively with scientific and technical stakeholders Preferred Qualifications
  • Familiarity with R&D lab workflows (e.g. assay development, process development, flow cytometry, next generation sequencing) and a wide variety of laboratory instrumentation.
  • Experience with business process mapping and leading cross-functional requirements or design workshops
  • Proven ability to develop fit-for-purpose data models and solutions rooted in strong product understanding and established industry standards.
  • Experience creating user documentation, training materials, and delivering user training
  • Comfortable working with external implementation partners
  • Ability to manage multiple workstreams and deliver high-quality outcomes in a matrixed environment
  • A collaborative, curious mindset and a desire to build systems that enable high-quality science at scale Additional details

Benefits
CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies.
We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability.
We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.
If you share these sentiments and are prepared for the atypical, then Zifo is your calling!
Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.