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Eligibility Jobs in Virginia (NOW HIRING)

City of Danville, VA

Eligibility Worker

Danville, VA · On-site

$38K - $40K/yr

Determines eligibility for public assistance and benefits by gathering personal and financial information; interpreting information and analyzing the details to assist with evaluations; ensuring that ...

City of Danville, VA

Eligibility Worker

Danville, VA · On-site

$38K - $40K/yr

Determines eligibility for public assistance and benefits by gathering personal and financial information; interpreting information and analyzing the details to assist with evaluations; ensuring that ...

Spotsylvania County

Eligibility Worker I

Spotsylvania, VA · On-site

$20.25 - $27.25/hr

Job Title Under general supervision, determines eligibility of individuals and families for assistance through various benefit programs administered by the Social Services Department, such as ...

AVTC Group

HR Eligibility Specialist

Sterling, VA · On-site

Previous Experience working with state governmental agencies as an eligibility specialist * Previous technology adoption project experience in integrated eligibility * Previous field support and/or ...

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Eligibility information

See Virginia salary details

$14

$22

$33

How much do eligibility jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for eligibility in Virginia is $22.46, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.72 per hour, depending on experience, location, and employer.

What is an eligibility specialist?

Eligibility specialists are professionals who determine whether individuals or families qualify for various government or private assistance programs, such as Medicaid, food stamps, or housing aid. They review applications, verify documentation, and interpret program rules to ensure that all eligibility requirements are met. These specialists often work in social services agencies and provide guidance to applicants throughout the process. Their role is crucial in connecting people with the resources and support they need.

What are some common challenges faced by eligibility specialists, and how can they be effectively managed?

Eligibility Specialists often face challenges such as navigating complex regulations, managing high caseloads, and ensuring timely processing of applications. Staying up to date with policy changes and developing strong organizational skills are key to overcoming these obstacles. Collaborating closely with colleagues and supervisors can also help address unique client situations and streamline workflows, making the job more manageable and rewarding.

What are the key skills and qualifications needed to thrive as an eligibility specialist, and why are they important?

To thrive as an Eligibility Specialist, you need strong analytical skills, attention to detail, and a background in social services or a related field, often supported by a relevant degree or experience. Familiarity with eligibility determination software, case management systems, and documentation protocols is typically required. Excellent communication, empathy, and problem-solving abilities are essential for effectively assisting clients and collaborating with team members. These skills are crucial for ensuring accurate eligibility assessments, timely support for clients, and compliance with regulatory guidelines.

What is the difference between Eligibility vs Eligibility?

AspectEligibilityEligibility
Required CredentialsEducational qualifications, certifications, experienceEducational qualifications, certifications, experience
Work EnvironmentVaries by industry, often office or field-basedVaries by industry, often office or field-based
Employer & Industry UsageUsed in job postings, application criteriaUsed in job postings, application criteria
Search & Comparison IntentApplicants compare their credentials to job requirementsApplicants compare their credentials to job requirements

Both 'Eligibility' and 'Eligibility' refer to the criteria needed to qualify for a job, including education, experience, and certifications. They are used similarly in job postings and applications, making them closely related in the hiring process.

What are the most commonly searched types of Eligibility jobs in Virginia?

The most popular types of Eligibility jobs in Virginia are:

Eligibility jobs near you
Infographic showing various Eligibility job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,714 per year, or $22.5 per hour.

Eligibility Specialist

Fairfax, VA • On-site

Business Benefits Group
Insurance Services • 11 - 50 employees
Learn more about Business Benefits Groupexternal

Full-time

Re-posted 5 days ago

Job description

Make Business Benefits Group (BBG) your last career move.  This is an amazing opportunity to join a rapidly growing agency, with great work/life balance and endless income opportunity for those that embody and embrace our Core Values.  Our team members all contribute to the overall success of the agency, and the rewards are limitless.  Join our fantastic team today! 
Position Responsibilities:
The Eligibility Specialist is responsible for processing all client eligibility changes and ID card request in a timely and accurate manner. This position will also respond to request from clients and agency employees, update the client management portal, communicate effectively with clients and carrier representatives, attend team meetings, and provide exceptional customer service to maintain strong client relationships.
Desired skills, experience and position requirements:
  • Process all client eligibility changes and ID card requests with precision and within specific timeframes. 
  • Respond to client and internal requests in a timely and accurate manner. 
  • Update the client management portal with the most recent information. 
  • Maintain effective communication with clients and carrier representatives, ensuring their needs are met and questions are answered. 
  • Attend team meetings to stay informed about agency policies, procedures, and industry updates.  
  • Provide accurate and timely support to clients to enhance their trust and loyalty with BBG. 
  • Possess a strong customer service orientation and demonstrate a good understanding of insurance concepts. 
  • Navigate online portals efficiently to access and update client information. 
  • Communicate difficult carrier decisions to clients when necessary, and escalate issues to carrier representatives, when appropriate. 
Required Skills & Abilities:
  • Excellent communication skills, both written and verbal, to convey information clearly and transparently. 
  • Strong organizational skills, with the ability to prioritize tasks and manage daily responsibilities effectively. 
  • Display a high level of attention to detail when entering data and reviewing documents to avoid errors and ensure data integrity. 
  • Provide empathetic and supportive assistance to clients and employees by being responsive to client needs and proactively seeking opportunities to enhance the client experience. 
  • Ability to work effectively in a team environment and collaborate with team members and other departments. 
  • Familiarity and proficiency in using relevant software applications, including Customer Relationship Management (CRM) systems, Microsoft Office Suite, and other tools used for client management and communication. 
  • Commitment to staying updated on industry trends, regulations, and best practices. 
  • Adhere to ethical standards and maintain confidentiality when handling sensitive employee and client information. 
 Required license or certification:
  • Life & Health License or ability to obtain within 90 days of hire
Work Environment & Physical Demands 
 
This position can be performed remotely, on a hybrid schedule, or full time in an office. The Data Entry Specialist operates within a professional work environment. The work environment is characterized by a collaborative and client-focused atmosphere, fostering teamwork and open communication. The work setting is equipped with modern technology and software necessary to perform job responsibilities effectively. The noise level for this position can range from low to moderate, depending on the specific work environment.   
 The Data Entry Specialist may occasionally need to adapt to changing work demands, such as handling urgent client requests, participating in team meetings, or assisting colleagues during peak periods.  
 The Data Entry Specialist should be prepared to engage in a variety of activities that require physical effort and mobility: 
  • Sitting: A significant portion of the workday involves sitting at a desk while using a computer, handling paperwork, and communicating with clients and co-workers. 
  • Standing and Walking: If reporting to an office, some tasks, such as attending in person meetings, interacting with colleagues, and moving within the office space, may involve standing and walking. 
  • Typing and Writing: This position requires frequent typing, data entry, and documentation. Effective written communication is essential for drafting emails, reports, and client communications. 
  • Lifting and Carrying: If reporting to an office, the Data Entry Specialist may need to lift and carry files or documents, generally weighing up to 10 pounds. 
  • Telephone and Communication: This position involves significant telephone communication with clients, carriers, and team members, requiring clear and effective verbal communication. 
  • Visual and Auditory Abilities: The ability to read documents, analyze data, and view computer screens for extended periods is necessary. Good auditory skills are essential for effective communication via telephone and in-person conversations. 
  • Multitasking and Time Management: This position often involves managing multiple tasks simultaneously and prioritizing time effectively to meet client needs and deadlines. 

 

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