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Hotel Name: M Social Sunnyvale
Location: Onsite - Sunnyvale, CA
Salary Range: $34.00 Hourly

At M Social Sunnyvale, we don't just welcome guests-we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart, M Social delivers a bold and vibrant hospitality experience.

As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence-driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."

At Millennium, we are guided by our core values:

• Passion for Hospitality - Delivering meaningful and memorable guest experiences
• Entrepreneurial - Taking ownership and acting with agility
• Innovation & Progressive - Continuously improving how we operate and serve
• Solutions & Results Oriented - Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role:

As our Engineer I - Specialized, you will be responsible for maintaining, troubleshooting, and repairing the hotel's building systems with a focus on HVAC, electrical, and plumbing. You will help ensure guest rooms, public areas, back-of-house spaces, and essential building systems remain safe, comfortable, and fully operational.

This role is ideal for a hands-on engineering professional with strong technical skills, attention to detail, and a commitment to maintaining a high-quality hotel environment.

Your Impact - Property & Guest Experience

You will play a critical role in maintaining the comfort, safety, and functionality of M Social Sunnyvale. Your technical expertise and responsiveness will help prevent disruptions, resolve maintenance issues quickly, and provide a seamless experience for both guests and employees.

What You'll Be Doing

HVAC Systems

• Inspect, troubleshoot, maintain, and repair HVAC equipment and systems
• Monitor heating, ventilation, and air-conditioning systems throughout the property
• Respond promptly to guest room and public area temperature concerns
• Perform routine preventive maintenance on HVAC equipment
• Identify potential equipment issues and recommend corrective action
• Assist with maintaining filters, belts, coils, motors, pumps, and related components
• Monitor building automation and temperature control systems as applicable

Electrical Systems

• Troubleshoot and perform basic repairs to electrical systems and equipment
• Inspect lighting fixtures, switches, outlets, breakers, and related components
• Replace lamps, fixtures, switches, and other electrical components as permitted
• Respond to electrical maintenance requests throughout the hotel
• Assist with preventive maintenance of electrical equipment
• Follow proper electrical safety procedures and applicable regulations
• Escalate complex electrical issues to qualified personnel or management

Plumbing Systems

• Inspect, troubleshoot, and repair plumbing fixtures and systems
• Respond to leaks, clogged drains, running toilets, and other plumbing concerns
• Repair or replace faucets, valves, fixtures, and related components as appropriate
• Monitor water systems and identify potential leaks or equipment issues
• Assist with preventive maintenance of plumbing systems
• Respond quickly to water-related emergencies to minimize property damage

General Engineering & Maintenance

• Complete daily work orders and maintenance requests accurately and efficiently
• Conduct inspections of guest rooms, public areas, and back-of-house spaces
• Perform preventive maintenance according to established schedules
• Maintain engineering tools, equipment, and work areas
• Assist with general building maintenance as needed
• Maintain accurate records of repairs, inspections, and maintenance activities
• Respond to emergency maintenance situations as required

Guest Experience

• Respond promptly and professionally to guest maintenance requests
• Communicate with guests in a courteous and respectful manner when performing repairs
• Minimize disruption to guests while completing maintenance work
• Follow up on guest-related maintenance concerns to ensure they are resolved
• Maintain a professional appearance and positive attitude while working throughout the property

Team Collaboration

• Work closely with Engineering Supervisors, Managers, and other Engineering team members
• Communicate maintenance concerns with Front Office, Housekeeping, Food & Beverage, and other departments
• Assist other Engineering team members with complex maintenance projects
• Communicate equipment failures, safety concerns, and operational issues promptly
• Support the team during emergencies and high-priority maintenance situations

Safety & Compliance

• Follow all hotel safety policies and procedures
• Follow applicable OSHA, fire, life-safety, and building requirements
• Use appropriate personal protective equipment (PPE)
• Follow safe procedures when working with electrical, HVAC, plumbing, and mechanical systems
• Maintain clean and safe work areas
• Report hazardous conditions, accidents, and equipment failures immediately
• Follow proper procedures when handling tools, chemicals, and equipment

Requirements

• Passion for hospitality and maintaining an exceptional guest experience
• Strong mechanical and troubleshooting abilities
• Strong knowledge of HVAC, electrical, and/or plumbing systems
• Ability to diagnose and resolve maintenance issues
• Strong attention to detail
• Excellent communication and organizational skills
• Ability to work independently and as part of a team
• Professional and service-oriented attitude
• Ability to respond effectively to emergency situations
• Flexibility to work evenings, weekends, holidays, and varying shifts

Technical / Role-Specific Requirements

• Minimum 1-2 years of relevant engineering, facilities, maintenance, or trade experience preferred
• Strong working knowledge in at least one specialized area: HVAC, electrical, or plumbing
• General knowledge of the other building systems is preferred
• Ability to safely use hand and power tools
• Ability to read and follow equipment manuals and technical instructions
• Knowledge of preventive maintenance practices
• Basic computer skills and ability to use electronic work-order systems
• Ability to troubleshoot and perform repairs within the scope of training and qualifications
• Relevant trade certification or license is preferred, where applicable

Preferred Qualifications

• Previous hotel Engineering or Facilities experience preferred
• HVAC certification or EPA certification is a plus
• Electrical or plumbing trade experience is beneficial
• Experience with building automation systems is a plus
• Experience with computerized maintenance management systems (CMMS) preferred
• Previous experience working with commercial or hospitality properties
• Bilingual abilities are a plus

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift
• Frequently lift and carry up to 50 pounds
• Ability to bend, reach, stoop, kneel, and climb stairs
• Ability to work from ladders and elevated areas when required
• Ability to work in mechanical rooms, guest rooms, public areas, and outdoor spaces
• Ability to safely use hand and power tools
• Ability to work in varying temperatures and environmental conditions
• Ability to respond quickly to maintenance emergencies

Education

• High school diploma or equivalent preferred
• Technical school, trade school, or vocational training in HVAC, electrical, plumbing, or a related field preferred
• Equivalent combination of education, training, and relevant experience will be considered

Benefits

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

• Medical, Dental & Vision Insurance
• Company-paid Life and AD&D Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) Retirement Plan with Company Match (where applicable)
• Paid Time Off & Paid Holidays
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you're not just taking on a role-you're joining a global organization committed to people, performance, and growth.

Whether you're supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.
If you're looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.