Position Title:GV Payroll Specialist(Mandarin Speaking)
Reporting Line: GVTeam Manager
Position Purpose: To perform timely and accurate payroll processing related services for the clients of ADP Employer Services GlobalView division while acting as a liaison for assigned clients.
Responsibilities:
To manage and maintain payroll processing schedules and related tasks/events on behalf of assigned client organizations in accordance with ADP and Client requirements.
Perform required tasks and validation steps to ensure production of timely and accurate employee payments, transfer of funds (EFT) and delivery of appropriate reports and related files for assigned Clients.
Conduct timely and accurate processing of cyclical events including month end, quarter end, and year end related activities.
Act as day-to-day liaison with Client designated contact(s) for payroll related processing events and system processing inquiries ensuring timely review and resolution of issues.
Ensure ADP performs payroll services based on client requirements while validating that ADP meets required statutory obligations.
Monitor and report on payroll performance metrics related to assigned clients.
Participate in testing and validation as required for product updates and cyclical processing events (such as year end processing).
Consistently seek to maintain the integrity of client and employee data.
Maintain and adhere to quality controls throughout the payroll process as defined by ADP and Client.
Maintain client payroll procedure manuals and business process documents, as required.
Key Requirements:
College degree or above
2+ years payroll administration experience in an international company
Good English language skill
Payroll industry expertise including competency and knowledge of the payroll processing and legislative requirements
To be familiar with SAP HR system is a plus
Attention to detail
Good customer service and communication skills
College degree or above
To be familiar with SAP HR system is a plus
Fluent in English
Mandarin is preferred.