ZipRecruiter

Log In

1

Eft Customer Support Manager Jobs (NOW HIRING)

ParentSquare

Customer Support Lead

This role will work alongside the Customer Support Manager to provide feedback on the support organization's efficiency and performance by identifying opportunities to enhance internal processes and ...

ParentSquare

Customer Support Lead

$27 - $30/hr

This role will work alongside the Customer Support Manager to provide feedback on the support organization's efficiency and performance by identifying opportunities to enhance internal processes and ...

Medihill

Technical Support Manager

Bensalem, PA · On-site

This role involves managing day-to-day operations, ensuring high-quality customer service, and continuously improving support processes. The Technical Support Manager will play a critical role in ...

CPI Security

Customer Support Supervisor

Charlotte, NC · On-site

Reporting to theCustomer Support Manager, this role is responsible for managing daily customer support activities including team coverage, workflow triage, employee coaching, performance management ...

National Oak

Customer Support Specialist

Lakeland, FL · On-site

$16.75 - $22.50/hr

The Customer Support Specialist is expected to provide outstanding customer support, manage customer inquiries, and contribute to a positive customer experience. This position demands strong ...

Velsera

Customer Support Specialist

$18.50 - $24.75/hr

As a Customer Support Specialist you will report to the Customer Support Manager/Director of Customer Support and your tasks will consist of providing specialized support and resolving complex issues ...

First Due

Manager, Customer Support

$100K/yr

Manager, Customer Support Location : Remote - US Only Country : United States Department : Support Reports To : VP, Customer Support Position Type : Full-Time Salary : $100,000 Job Summary: First Due ...

Hotplate, Inc

Customer Support

San Francisco, CA · On-site

$100K - $120K/yr

They spend more time managing logistics than growing their business. We support the top pop ups in ... A strong customer obsession and excitement to help small business owners succeed * Comfort with ...

AFC Industries

Customer Support

Muscatine, IA · On-site

$20 - $22/hr

We don't have a traditional hierarchical management structure where everyone simply "reports up ... Provide effective sales service support for all customers by efficiently processing all customer ...

Jane App

Customer Support

$65K/yr

Jane is a practice management platform used by thousands of health and wellness clinics. Our ... This is reflected by a strong starting annual salary of $65,000 CAD for all Customer Support ...

Mesa Labs

Manager, Customer Support

Lakewood, CO · On-site

$101K - $127K/yr

Job Summary The Manager, Customer Support is responsible for managing the end-to-end response system for customer complaints and escalated inquiries. This role ensures customer issues are routed ...

Pilot Fiber

Support Manager

New York, NY · On-site

$110K - $140K/yr

Oversee the team's handling of non-technical customer issues, ensuring consistent, high-quality support for account changes such as upgrades, downgrades, cancellations, moves, and billing inquiries

Whitefox

Customer Support Engineer

Minneapolis, MN · Remote

The Customer Support Engineer, reporting to the Head of Customer Support Manager and working closely with the engineering teams, is a role vital to the successful delivery of Whitefox customer ...

Purple Rain

Customer Support Quality Manager

OR · On-site

Primary Responsibilities - Manage a team of customer support executives - Train them in best practices - Making sure all support tickets are handled as per SLA - Developing new training modules ...

TAIT

Client Support Manager

Burbank, CA · On-site

Support Managers work with clients on, but are not limited to, arranging site inspections and ... Maintain customer relationships while advocating on behalf of the customer and the TAIT company.

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsEft Customer Support Manager Jobs

Eft Customer Support Manager information

See salary details

$33K

$66.1K

$107K

How much do eft customer support manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for eft customer support manager in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Eft Customer Support Manager jobs?

For Eft Customer Support Manager jobs, the most frequently searched job titles are:

Infographic showing various Eft Customer Support Manager job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 65% Physical, 5% Hybrid, and 30% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.

Customer Support Lead

Remote

ParentSquare
Education Programs Administration • 1 - 10 employees
Learn more about ParentSquareexternal

Other

Medical, Retirement, PTO

Posted 15 days ago

Job description

ParentSquare is a rapidly growing Santa Barbara-based company that's changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility.
We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students. We are passionate advocates for our customers and for our employees and we invite you to join us on this exciting journey.
Who we're looking for:
We are seeking an experienced Customer Support Lead to champion our customer experience through our support team efforts. In this role, you'll have a deep knowledge of ParentSquare's product and features and handle customer escalations and resolutions. Additionally, you'll mentor and guide a small cohort of customer support agents to provide coaching and support to ensure each excels in their role. You'll also work closely with new team members to make sure they get the right product training. This role will work alongside the Customer Support Manager to provide feedback on the support organization's efficiency and performance by identifying opportunities to enhance internal processes and provide feedback to the support team.
Most importantly, you're someone who shares in our passion for improving the lives of students through communication.
This role will include:

  • Mentoring and coaching a cohort of support agents to ensure tickets, calls, and chats are handled quickly and efficiently.
  • Providing backup support for the Customer Support team during peak times.
  • Serving as an escalation point for red clients, Jira escalations, and tier 2 tickets as needed.
  • Providing feedback to the Customer Support Manager on training needed for agents and ideas for long-term strategic plans for the team.
  • Providing feedback to the Customer Support Manager for 1:1 meetings with each agent.
  • Managing/watching queues during designated shifts to ensure proper coverage in all live queues.
  • Leading live coachings via zoom to provide support for agents on tickets.
Our ideal candidate will have the following:
  • A high school diploma and at least 2 years of relevant Customer Support experience in a SaaS or software company environment
  • Experience with school communication tools, integration tools and/or SIS a plus
  • Excellent communication skill and attention to detail
  • Project management and ability to prioritize tasks in a fast moving dynamic environment
  • Prior experience in a managerial or lead role
  • Top-notch oral, written, and interpersonal abilities
  • Alignment with our company's values
The perks of working for us are great!
You'll get your foot in the door as our company continues to grow. We're big believers in work-life balance and provide:
  • Employer-paid health insurance (including dependent coverage)
  • An employer-matched 401K retirement savings program from day 1
  • Paid Parental Leave
  • Stock options
  • Health + wellness reimbursements
  • PTO that increases each year
  • 15 paid holidays, including your birthday!

As a fully remote team, we'll make sure you have all the tools and equipment you need to make your home office a place where you can thrive.
We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to maintaining a drug-free workplace in compliance with applicable state laws.
The salary range for this role will be [ xxx ], DOE.
The pay range for this role is:
27 - 30 USD per hour (Remote)

Apply