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Educational Operations Manager Jobs in Virginia (NOW HIRING)

CVS Health

Operations Manager

Charlottesville, VA · On-site

$19 - $29/hr

Operations Manager We're building a world of health around every individual shaping a more ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

kgs

Operations Manager

Arlington, VA

Koniag Operations Services LLC, a Koniag Government Services company , is seeking an Operations ... Education and Experience: Required: * Associate's degree in Facilities Management, Business ...

Koniag, Inc.

Operations Manager

Arlington, VA · On-site

$125K - $180K/yr

Koniag Operations Services LLC, a Koniag Government Services company , is seeking an Operations ... Education and Experience: Required: * Associate's degree in Facilities Management, Business ...

kgs

Operations Manager

Arlington, VA · On-site

Koniag Operations Services LLC, a Koniag Government Services company , is seeking an Operations ... Education and Experience: Required: * Associate's degree in Facilities Management, Business ...

CVS Health

Operations Manager

Charlottesville, VA · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Arlington, VA

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Burke, VA · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Charlottesville, VA · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Alutiiq, LLC

Operations Manager

Sterling, VA · On-site

$135K - $170K/yr

... 000 Annually Education Associate Degree Travel None Security Clearance Required TS POSITION ... The Operations Manager will serve as a key personnel position, acting as the primary point of ...

CVS Health

Operations Manager

Richmond, VA · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Gnostech LLC

Operations Manager

Arlington, VA

EDUCATION and/or EXPERIENCE * BA/BS degree * 10 years of experience in operations management. Minimum Security Clearance * Current active Secret Clearance PHYSICAL DEMANDS The physical demands ...

CVS Health

Operations Manager

Williamsburg, VA · On-site

$18 - $28/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Palmyra, VA · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Staff Management

Operations Manager

Varina, VA · On-site

$55K - $68K/yr

In the role of Operations Manager, you will be travelling among multiple job sites and provide ... Education/Experience * High School diploma or GED with 3+ years of process management experience

kgs

Operations Manger

Harrisonburg, VA

Minimum Education: Bachelor's Degree in one of the following disciplines: * Program management, business or public administration, production/operations/manufacturing/quality management, technical ...

Koniag, Inc.

Operations Manger

Harrisonburg, VA · On-site

Minimum Education: Bachelor's Degree in one of the following disciplines: * Program management, business or public administration, production/operations/manufacturing/quality management, technical ...

kgs

Operations Manger

Harrisonburg, VA · On-site

Minimum Education: Bachelor's Degree in one of the following disciplines: * Program management, business or public administration, production/operations/manufacturing/quality management, technical ...

Commercial Vehicle Group

Operations Manager

Dublin, VA · On-site

Qualifications: • Education: Bachelor's degree in Industrial Engineering, Mechanical Engineering, Operations Management, or a related field. Equivalent experience will be considered. • Experience ...

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Educational Operations Manager information

What does an educational operations manager do?

An Educational Operations Manager oversees the daily administrative and operational functions of educational institutions, such as schools, colleges, or training centers. Their responsibilities include managing staff, coordinating schedules, ensuring compliance with regulations, and optimizing resources for effective learning environments. They also play a key role in implementing institutional policies and supporting the academic mission by facilitating communication between departments. Ultimately, they help ensure the smooth and efficient running of educational programs.

What are some common challenges faced by educational operations managers, and how can they be addressed?

Educational Operations Managers often encounter challenges related to balancing administrative tasks with the needs of faculty, students, and regulatory requirements. Managing resources efficiently while ensuring compliance and quality can be demanding, especially in dynamic educational environments. Effective communication, strong organizational skills, and the ability to adapt to changing priorities are essential for success. Building collaborative relationships across departments and utilizing technology for workflow optimization can help mitigate these challenges.

What are the key skills and qualifications needed to thrive as an educational operations manager, and why are they important?

To thrive as an Educational Operations Manager, you need strong organizational, leadership, and project management skills, often supported by a degree in education, business administration, or a related field. Familiarity with educational management systems, budgeting software, and compliance tools is typically required. Excellent communication, problem-solving, and interpersonal skills help in effectively coordinating staff and responding to diverse stakeholder needs. These competencies are crucial for ensuring smooth daily operations and the achievement of institutional goals within educational organizations.

What is the difference between Educational Operations Manager vs Educational Program Coordinator?

AspectEducational Operations ManagerEducational Program Coordinator
ResponsibilitiesOversees administrative and operational functions, manages staff, and ensures program efficiencyAssists in program planning, coordinates activities, and supports program delivery
Required CredentialsBachelor's degree; experience in education management or operationsBachelor's degree; experience in program coordination or educational support
Work EnvironmentAdministrative offices, educational institutions, or training centersClassrooms, workshops, or community education settings
Industry UsageCommonly employed in schools, universities, and educational organizationsUsed in similar settings, often supporting program delivery and logistics

The Educational Operations Manager focuses on managing the overall operations and administrative functions of educational programs, ensuring efficiency and staff management. In contrast, the Educational Program Coordinator primarily supports program activities and logistics. Both roles require relevant educational credentials and are vital in educational settings, but they differ in scope and responsibilities.

What is educational operations management?

Educational operations management involves overseeing the daily functions and administrative processes within educational institutions or programs. It includes tasks such as resource allocation, scheduling, compliance, and implementing policies to ensure smooth and effective educational delivery. Professionals in this field often use management tools and require strong organizational and leadership skills.

What cities in Virginia are hiring for Educational Operations Manager jobs?

Cities in Virginia with the most Educational Operations Manager job openings:

Educational Operations Manager jobs near you

Operations Manager

Chester, VA • On-site

CTI Resource Management Services, Inc.
Public Administration • 51 - 200 employees
Learn more about CTI Resource Management Services, Inc.external

Full-time

Re-posted 27 days ago

Job description

Job Title
Operations Manager
Education
High School
Location
Chester-VA-0012 - Chester, VA 23836 US (Primary)
Category
Customer Service
Salary Grade
Date Needed By
7/13/2026
Job Type
Full-time
Travel
0 - 10%
Job Description
Position summary:
The Operations Manager will be part of a team responsible for the leadership of the CMS CCO Programs. Operations Manager is responsible for the direct oversight of CTI's Customer Service Representative (CSR) Supervisor workforce at the Chester, VA facility. The Operations Manager ensures that all CTI Supervisors are performing their duties in alignment with CMS and Maximus standards, that production floor operations are running smoothly, and that performance issues are identified and addressed promptly. This role functions as the operational link between CTI site leadership and the CSR production floor.
Essential Duties and Responsibilities:
Job duties include the following: (Other duties may be assigned.)
  • Directly supervise and develop all CTI CSR Supervisors assigned to the Chester, VA facility.
  • Conduct bi-weekly 1:1 check-ins with each Supervisor to review team performance, address escalations, and provide coaching.
  • Deliver weekly status updates to CTI's Operations Team and Site Manager covering floor-level performance, staffing, and other concerns.
  • Monitor CSR production floor adherence to CMS performance standards, including call quality, schedule compliance, and SLA metrics.
  • Coordinate with the QA/Training Manager to identify performance gaps and deploy targeted coaching and refresher training.
  • Ensure Supervisors are executing daily pre-shift walkthroughs and Secure Floor Policy enforcement.
  • Support surge readiness by coordinating warm bench activation and cross-training deployment with Site Manager and HR/Recruiting.
  • Track and report CSR attrition by tenure cohort, surface early warning signals to Site manager and PM.
  • Participate in weekly Operations Sync meetings with Site Manager and relevant Maximus counterparts.
  • Identify training needs for Supervisors and coordinate with QA/Training Manager for delivery.
  • Support scheduling governance by serving as operational liaison between Supervisors and the WFM/Scheduling Liaison.
  • Document performance improvement activities; escalate personnel matters to HR/Recruiting as required.
  • Ability to interact with all levels of management.

Skills:
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Instructing - Teaching others how to do something.
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it.
  • Time Management - Managing one's own time.

Attributes:
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences
  • Written Expression - The ability to communicate information and ideas in writing so others will understand
  • Written Comprehension - The ability to read and understand information and ideas presented in writing
  • Speech Clarity - The ability to speak clearly so others can understand you
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations make improvements or take corrective action

# of Hires Needed
1
Exemption Type
Exempt
Hiring Manager
Grayson, Avil (Client Site Project Manager - Operations Management (01.00.20))
Job Requirements
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Work is primarily sedentary.
  • May be required to work holidays.
  • May be required to work off-shift.
  • Maintain schedule flexibility due to business needs; anticipate assigned shift change at any time.

Education and Experience:
  • Bachelor's degree in Business or Management preferred, or equivalent work experience in related field.
  • 4 years supervisor or leadership in a call center or customer service program experience required. Strong preference for a federal contact service environment.
  • Demonstrated knowledge of leading leaders.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Strong knowledge of contact center operations metrics (AHT, ASA, abandonment rate, quality scores, attendance tracking, etc).
  • Familiarity with workforce management systems and scheduling processes.
  • Excellent interpersonal and conflict resolution skills.
  • Experience managing performance improvement processes.
  • Uses good judgment, ability to make independent decisions and proactively solve problems as required.
  • Must be organized and have strong time management skills.
  • Must have PC skills (Microsoft Office). Familiarity with HRIS or LMS platforms.
  • Basic math skills required.
  • Maintain schedule flexibility due to business needs; anticipate assigned shift change at any time.
  • Ability to interact with all levels of management.
  • Strong analytical and organizational skills.
  • Exceptional verbal and written communication skills.
  • Bilingual ability is a benefit
  • Ability to pass a federal and local criminal background investigation.

Apply