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Edtech Implementation Manager Jobs (NOW HIRING)

Hickory

Senior Account Manager

Manhattan, NY

Run operations and implement technology to monitor key metrics, keep track of client conversation ... This is an opportunity to be part of the cutting edge in EdTech, working with a small, committed ...

Hickory

Senior Account Manager

Manhattan, NY · On-site

Run operations and implement technology to monitor key metrics, keep track of client conversation ... This is an opportunity to be part of the cutting edge in EdTech, working with a small, committed ...

watermark

Client Success Manager

Austin, TX · On-site

$70K - $75K/yr

There is a reason we've won EdTech's Overall Higher EdTech Solution of the Year! In 2024, we ... Participating in the implementation phase as needed as strategic consultant * Meeting with manager ...

Watermark Insights

Client Success Manager

Austin, TX · On-site

$70K - $75K/yr

There is a reason we've won EdTech's Overall Higher EdTech Solution of the Year! In 2024, we ... Participating in the implementation phase as needed as strategic consultant * Meeting with manager ...

Watermark-Insights

Client Success Manager

Austin, TX · On-site

$60 - $80/hr

There is a reason we've won EdTech's Overall Higher EdTech Solution of the Year! In 2024, we ... Participating in the implementation phase as needed as strategic consultant * Meeting with manager ...

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Edtech Implementation Manager information

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$39K

$103.5K

$168K

How much do edtech implementation manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for edtech implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What is an edtech implementation manager?

An Edtech Implementation Manager is a professional responsible for overseeing the deployment and integration of educational technology solutions in schools, districts, or educational organizations. They work closely with educators, administrators, and IT teams to ensure that new edtech tools are successfully adopted and used effectively. Their duties often include training staff, troubleshooting issues, monitoring usage, and measuring the impact of technology on learning outcomes. This role is crucial for maximizing the benefits of educational technology and supporting teachers and students through the change process.

What are the key skills and qualifications needed to thrive as an edtech implementation manager?

To thrive as an Edtech Implementation Manager, you need expertise in educational technology, project management, and a background in education or instructional design, often supported by a relevant degree or certifications like PMP. Familiarity with learning management systems (LMS), data analytics tools, and edtech integration platforms is typically required. Strong communication, problem-solving, and stakeholder management skills help build trust and ensure smooth adoption among educators and administrators. These abilities are crucial for successfully guiding schools through technology transitions and maximizing the impact of digital learning solutions.

What are some common challenges faced by edtech implementation managers during the rollout of new educational technology platforms in schools or districts?

Edtech Implementation Managers often encounter challenges such as resistance to change among educators, varying levels of technology proficiency among staff, and aligning the platform with existing curricular goals. Managing timelines and ensuring effective communication between school administrators, teachers, and technology vendors are also key hurdles. To overcome these, managers typically provide tailored training sessions, establish clear support channels, and foster collaborative environments to ensure smooth adoption and maximize the platform's impact on teaching and learning.

What are popular job titles related to Edtech Implementation Manager jobs?

For Edtech Implementation Manager jobs, the most frequently searched job titles are:

Infographic showing various Edtech Implementation Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Customer Success Manager (EFUNDS for Schools)

Shavano Park, TX • On-site

SWBC
Finance and Insurance • 1 - 5K employees
Learn more about SWBCexternal

$80 - $100/hr

Other

Medical, Retirement

Posted 21 days ago

Key responsibilities

  • Serve as the primary point of contact for day‑to‑day customer needs, building strong, trust‑based relationships with school and district stakeholders.

  • Lead onboarding and implementation readiness efforts, ensuring teams and clients are prepared for success.

  • Monitor customer health, proactively address risks, and implement strategies to prevent churn and ensure long‑term success.

SWBC rating

6.5

Company rating: 6.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Job Summary

SWIVEL is seeking a talented individual to serve as the primary point of contact for customers, guiding them through onboarding and managing the day-to‑day relationship to ensure long‑term success with SWIVEL’s schools product. Reporting to the Director of Customer Success, the CSM plays a key role in helping customers achieve their goals by driving product adoption, minimizing implementation risks, and identifying opportunities for growth.

Responsibilities
  • Serve as the primary point of contact for day‑to‑day customer needs, building strong, trust‑based relationships with school and district stakeholders.
  • Lead onboarding and implementation readiness efforts, ensuring teams and clients are prepared for success.
  • Drive operational excellence by creating scalable processes, playbooks, and workflows that will define the future of our Customer Success organization.
  • Navigate ambiguity with confidence by identifying gaps and implementing solutions that improve customer experience and internal efficiency.
  • Collaborate across teams to establish clear handoffs, develop partner engagement models, and design strategies that empower districts.
  • Champion digital transformation in education by helping schools adopt technology that streamlines payments and enhances operational efficiency.
  • Educate and empower districts on best practices for leveraging EdTech solutions to improve student and parent engagement.
  • Stay ahead of industry trends in K–12 technology, compliance, and payment systems to provide informed guidance to customers.
  • Advocate for accessibility and equity in technology adoption, ensuring solutions meet diverse needs across school communities.
  • Drive adoption of innovative tools that simplify administrative workflows and improve financial transparency for schools.
  • Act as the voice of the customer internally, advocating for their needs and influencing product development to ensure satisfaction and retention.
  • Monitor customer health, proactively address risks, and implement strategies to prevent churn and ensure long‑term success.
  • Identify opportunities for account growth and collaborate with Sales to expand partnerships within the education sector.
  • Track and report on customer success metrics, usage trends, and engagement to inform strategy and continuous improvement.
  • Take initiative to build structure where none exists, laying the foundation for sustainable growth and scalable success.
Qualifications
  • Minimum of five (5) years of experience in Customer Success, Account Management, or Sales within a SaaS start‑up environment, specifically in EdTech or payments solutions.
  • Bachelor’s degree in Business Administration, Business Management, Marketing, Finance, or a related field.
  • Proven success in managing customer relationships and driving revenue growth in technology solutions for the education sector and/or payment platforms.
  • Strong background in SaaS start‑ups is essential, with hands‑on experience in EdTech, school payment systems, or similar technology‑driven industries.
  • Demonstrated track record of sales or account growth within education technology or payment processing markets.
  • Exceptional business acumen, communication, and negotiation skills, with the ability to build trust‑based relationships with school administrators and district leaders.
  • Ability to thrive in a fast‑paced, evolving environment and adapt strategies to meet changing market and customer needs.
Benefits
  • Competitive overall compensation package
  • Work/Life balance
  • Employee engagement activities and recognition awards
  • Years of Service awards
  • Career enhancement and growth opportunities
  • Leadership Academy and Mentor Program
  • Continuing education and career certifications
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans
  • Lucrative Wellness Program *Based upon employee eligibility
Additional Information

SWIVEL is a Substance‑Free Workplace and requires pre‑employment drug testing. Please note, SWIVEL does not hire tobacco users as allowed by law. To learn more about SWIVEL, visit https://www.getswivel.io/.

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