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Edtech Company Jobs (NOW HIRING)

Framework

K-12 Edtech Customer Success Manager

$32/hr

Framework's customer, a K-12 EdTech company specializing in AI-powered state assessment preparation and adaptive learning tools for schools and districts nationwide, is seeking proactive Customer ...

HyperionDev

Head of Revenue (Edtech)

New York, NY · On-site

We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale-up tech business ...

Amazon

Solutions Architect, EdTech, WWPS

Austin, TX · On-site

$62.50 - $82.25/hr

AWS is hiring a Senior Solutions Architect to accelerate our EdTech business inside the Worldwide ... Our company credo: "Work hard Have fun. Make history." It's critical to love what you do and take ...

IXL Learning

Software Engineer

San Mateo, CA · On-site

IXL Learning is the country's largest EdTech company, seeking Software Engineers who are passionate about technology and education. The role involves adding new features to existing educational ...

Amazon

Solutions Architect, EdTech, WWPS

Austin, TX · On-site

$62.50 - $82.25/hr

AWS is hiring a Senior Solutions Architect to accelerate our EdTech business inside the Worldwide ... Our company credo: "Work hard Have fun. Make history." It's critical to love what you do and take ...

Amazon

Solutions Architect, EdTech, WWPS

Austin, TX · On-site

$62.50 - $82.25/hr

AWS is hiring a Senior Solutions Architect to accelerate our EdTech business inside the Worldwide ... Our company credo: "Work hard Have fun. Make history." It's critical to love what you do and take ...

IXL Learning

Senior Software Engineer

San Mateo, CA · On-site

$139K - $184K/yr

IXL Learning is the country's largest EdTech company, seeking Senior Software Engineers to enhance their educational products. The role involves developing new features and innovative products that ...

IXL Learning

Senior Software Engineer

Raleigh, NC · On-site

$119K - $157K/yr

IXL Learning is a leading EdTech company developing personalized learning products used by millions. They are seeking a Senior Software Engineer to help enhance existing educational products and ...

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Edtech Company information

What is the difference between Edtech Company vs Edtech Content Developer?

AspectEdtech CompanyEdtech Content Developer
Required CredentialsDegree in Education, Technology, or related fieldsDegree in Education, Communications, or related fields
Work EnvironmentCorporate offices, remote, or hybrid settings within Edtech firmsRemote or office-based, focused on content creation
Employer & Industry UsageEdtech companies developing platforms and solutionsCreating educational content for Edtech platforms
Common Search & ComparisonUnderstanding roles within Edtech firmsContent creation roles in Edtech

While Edtech companies focus on developing educational technology solutions, Edtech Content Developers specialize in creating the educational content used within these platforms. Both roles often require similar credentials and work environments, but their core functions differ: one builds the technology, the other produces the learning materials.

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Infographic showing various Edtech Company job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

K-12 Edtech Customer Success Manager

Orlando, FL • On-site, Remote

Framework
Real Estate • 11 - 50 employees
Learn more about Frameworkexternal

$32/hr

Contractor

Re-posted 2 days ago

Job description

K-12 Edtech Customer Success Manager - contract with possible conversion to FTE
Job Type: Contract, W-2 Employee - Two openings available, both with potential to transition to full-time employment:
  1. Full-time, 40 hours/week, Monday-Friday, 8:00 AM-5:00 PM ET
  2. Part-time, 20 hours/week during business hours (8:00 AM-5:00 PM ET)

Location: Florida (Remote) - Must reside in the state of Florida; candidates within driving distance of Orlando, FL preferred
About the Role:
Framework's customer, a K-12 EdTech company specializing in AI-powered state assessment preparation and adaptive learning tools for schools and districts nationwide, is seeking proactive Customer Success Managers to drive customer retention and nurture account growth. You will own the post-sale relationship, delivering engaging product training and ensuring districts and schools maximize the value of our K-12 state assessment preparation programs. In this fast-paced environment, you will collaborate with Customer Success leadership to build creative solutions, execute engagement campaigns, and directly impact our business goals. We are looking for candidates with experience as an educator (former or transitioning teacher) or experience in a similar role for another K-12 edtech company.
Transitioning teachers are welcome and encouraged to apply.
Key Responsibilities:
  • Customer Engagement & Growth: Connect with customers daily via phone, email, chat, and Zoom to build strong relationships, monitor product usage, and proactively drive renewals and related product sales.
  • Onboarding & Training: Own the customer onboarding process, including rostering new schools onto the platform. Conduct on-demand training sessions and create engaging curriculum (e.g., instructional videos, whitepapers) for teachers and administrators. Partner with Sales to drive engagement, upselling, and renewals.
  • Problem Solving: Diagnose customer success challenges, troubleshoot issues, test product enhancements, and implement scalable solutions.
  • Process Improvement: Execute and iterate on initiatives, talk tracks, and engagement campaigns to continuously improve customer satisfaction and retention.
  • Cross-Functional Collaboration: Act as a trusted partner and clear communicator between external clients and internal teams.

Qualifications & Skills:
  • Experience: 2+ years in Customer Success. EdTech or K-12 experience is strongly preferred.
  • Education: Bachelor's Degree required. Prior experience working in a school as a teacher or administrator is highly desirable. Transitioning teachers are welcome and encouraged to apply.
  • Core Competencies: Strong tech skills, communication skills, and problem-solving abilities. Consultative sales skills are a plus.
  • Adaptability: Comfortable working independently in a fast-paced, unstructured environment. Emerging people management skills are a plus.
  • Location: Must reside in Florida; candidates near Orlando strongly preferred.
  • Travel: Occasional in-person customer visits required, approximately once a month.

Compensation:
  • Pay Rate: $32.00 per hour

Interested candidates, please reach out directly or apply through this post.

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