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Edtech Community Manager Jobs in Oregon (NOW HIRING)

... community of experienced operators and subject-matter experts provide go-to-market leadership ... Manage full-cycle SaaS sales from qualification through contracting. * Lead tailored product demos ...

OR · On-site

Significant K-12 EdTech industry experience is required * 10-15+ years of experience across customer experience, customer marketing, community, or customer lifecycle strategy and operations. * Proven ...

... community needs. The Impact Y ou Will Make As Manager, Lifecycle Marketing, you will drive the ... Experience in higher education, edtech, or student lifecycle marketing. * Experience working in ...

OR · On-site

... and community needs. The Impact You Will Make You'll be the operational backbone of Risepoint ... Background in higher education, EdTech, or multi-brand/multi-partner environments * Familiarity ...

OR · On-site

$93K - $166K/yr

... the educational community with world-class programs and support every day. The Senior Manager ... Preference given to candidates with experience in education, edtech, SaaS, or mission-driven B2B2C ...

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Edtech Community Manager information

What is the difference between Edtech Community Manager vs Edtech Content Coordinator?

AspectEdtech Community ManagerEdtech Content Coordinator
Primary RoleBuilds and manages online communities, engages users, fosters collaborationCreates, curates, and manages educational content and resources
Required SkillsCommunity engagement, communication, social media managementContent creation, editing, instructional design
Work EnvironmentOnline platforms, social media, forumsContent management systems, educational platforms
Common EmployersEdtech companies, educational institutions, online learning platformsEdtech companies, publishers, educational content providers

The Edtech Community Manager focuses on engaging and growing online learning communities, while the Edtech Content Coordinator concentrates on developing and managing educational content. Both roles are essential in the edtech industry but serve different functions related to user engagement versus content creation.

What are the key skills and qualifications needed to thrive as an Edtech Community Manager, and why are they important?

To thrive as an Edtech Community Manager, you need a solid understanding of educational technology, community engagement strategies, and experience in content creation or moderation, often supported by a degree in education, communications, or a related field. Familiarity with online community platforms, social media management tools, and analytics systems is typically required. Outstanding interpersonal skills, empathy, and the ability to foster inclusive, vibrant online communities set top performers apart. These skills ensure strong user engagement, effective knowledge sharing, and sustained growth of the edtech community.

What is an Edtech Community Manager?

An Edtech Community Manager is a professional responsible for building, engaging, and supporting online and offline communities around educational technology products or platforms. They facilitate conversations among educators, students, and other stakeholders, provide support and resources, and help foster a sense of belonging within the community. Their role often includes managing social media channels, organizing events or webinars, gathering user feedback, and collaborating with product or marketing teams to ensure the community’s needs are met. Ultimately, they aim to strengthen relationships between the company and its users, promoting growth and adoption of edtech solutions.

What are some common challenges Edtech Community Managers face when engaging online learner communities?

Edtech Community Managers often encounter challenges such as maintaining active engagement among diverse learners, addressing technical questions promptly, and fostering a positive, inclusive environment despite differing skill levels. Balancing the needs of students, instructors, and product teams requires strong communication and empathy. Regularly organizing virtual events and moderating discussions can help build trust and keep the community vibrant, but it also demands consistent attention and adaptability.
What are popular job titles related to Edtech Community Manager jobs in Oregon? For Edtech Community Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Edtech Community Manager jobs in Oregon look for? The top searched job categories for Edtech Community Manager jobs in Oregon are:
Infographic showing various Edtech Community Manager job openings in Oregon as of May 2026, with employment types broken down into 5% As Needed, 79% Full Time, and 16% Part Time. Highlights an 62% In-person, and 38% Remote job distribution.
Customer Success Manager, Small & Mid-Market - Join Our Remote Talent Community

Customer Success Manager, Small & Mid-Market - Join Our Remote Talent Community

Securly

OR • Remote

$1K/wk

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago


Job description

CUSTOMER SUCCESS MANAGER, SMALL & MID-MARKET - JOIN OUR REMOTE TALENT COMMUNITY

LOCATION:
Remote - United States

TYPE:
Expression of Interest

ABOUT SECURLY
Securly is a market leader in student safety, wellness, and engagement, trusted by over 20,000 schools and 20 million students worldwide. Recognized by the EdTech Top 40 Report, we offer the most comprehensive and integrated suite of solutions to support the digital learning experience.

With over 1.1 billion web requests and 54TB of data processed daily, Securly operates at a level of impact and scale that few EdTech companies can match-combining technical innovation with mission-driven outcomes.

JOIN OUR REMOTE TALENT COMMUNITY
Note: This is not an active job opening.

We're always looking to connect with high-performing Customer Success Managers who have experience supporting a high volume of EdTech or SaaS customers-typically 200-400 accounts-using digital-first, tech-touch approaches.

By joining our Remote Talent Community, you'll be considered for future openings on our Small & Mid-Market CSM team and prioritized when aligned opportunities become available.

WHAT WE LOOK FOR IN FUTURE SMALL/MID-MARKET CSM HIRES
We regularly seek professionals with:
- Experience in a customer success or customer-facing SaaS role, ideally within EdTech
- A track record of managing 200-400 accounts with digital engagement models
- Familiarity with tools like Gainsight, Salesforce, and customer marketing platforms
- Strength in building scalable workflows for onboarding, renewal, and expansion
- Proactive communication skills and strong organizational habits
- Knowledge of K-12 school cycles and priorities (preferred but not required)

WHO YOU ARE
- A data-driven CSM who thrives in high-volume, process-oriented environments
- Skilled at automating and scaling engagement to reach a broad customer base
- Excited about improving product adoption and retention using tech-forward methods
- Comfortable working independently in a fast-paced, remote-first company
- Motivated to help schools get the most from student wellness and safety tools

WHY JOIN SECURLY (WHEN THE TIME COMES)
If and when a relevant role opens, our full-time team members enjoy:
- Competitive base salary and performance-based incentives
- Comprehensive medical, dental, and vision coverage
- 401(k) with matching contribution
- 12 weeks of fully paid parental leave
- Unlimited PTO, 13 company-paid holidays (U.S.), and a 1-week paid winter break
- $1,000 annual stipend for professional development
- A remote-first culture built on trust, flexibility, and impact

HOW TO APPLY
To express interest, submit your resume and complete the short application. We include a few key questions designed to help you highlight your background and share why you'd be a strong fit for future opportunities.

This is your chance to tell us more about:
- Your experience managing a high volume of accounts in EdTech or SaaS
- Tools and strategies you use to drive scaled engagement
- The type of CSM role you'd be most excited to explore in the future

By applying, you'll be added to our Talent Community and considered for future, 100% remote-based openings that align with your skills and goals. #LI-REMOTE

EQUAL OPPORTUNITY EMPLOYMENT
Securly is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.