Edi Support Analyst Jobs (NOW HIRING)

The EDI Analyst is responsible for supporting, maintaining, and improving the company’s Electronic Data Interchange (EDI) systems and processes. This role ensures smooth, accurate, and efficient exchange of business documents between the company and its trading partners. The EDI Analyst collaborates closely with internal teams and external customers to implement new connections, troubleshoot issues, and ensure compliance with partner requirements.

Essential Positions Responsibilities - This is a salary position.

EDI Monitoring: Monitor daily EDI transmissions to ensure successful and accurate document exchange (e.g., 850,855,856,810)

Resolve: Investigate and resolve EDI errors, transmission failures, and work with SPS Commerce on any mapping issues.

New EDI Onboarding: Coordinate setup and onboarding of new trading partners, including testing and validation of EDI transactions.

Internal Collaboration: Work with IT, customer service, logistics and finance teams and resolve operational issues that pertain to EDI.

External Collaboration: Work closely with external customers, EDI specialists as well as customer service of EDI Partners.

Documentation: Create and maintain detailed EDI documentation, mapping specifications, and communication logs. Knowledge of Microsoft products is a plus.

Teamwork: Work closely with cross-functional teams including developers, product managers, and contractors to ensure comprehensive testing and high-quality results.

Process Improvement: Support software updates, configuration changes, and integration projects related to ERP and EDI planforms.

Performs other duties as necessary in support of business objectives: Provide technical assistance and training to business users and other IT specialists as needed.

Participates as a member of the Team. Participates in the ongoing development, communication and implementation of team concepts, programs, and policies; coordinates work to ensure best practices with all team members. Attend appropriate team meetings. As a member of the Team, fosters strong cohesiveness regarding all major issues, e.g., direction, annual plan, budget, policy changes, etc. Accepts responsibility to quickly identify any areas that lack cohesiveness, bringing them to the attention of the team leader and working with the team in a supportive manner to resolve issues and actively look for ways, and reinforce actions needed, to achieve synergy possible within the larger organization.

Simmons Operating systems principles and objectives: Is familiar with Simmons’ established operating systems (e.g. quality, security, office environment, company policies, LEAN); understands the responsibility to maintain familiarity with the systems and this position’s role in support of these systems - including a consideration of the impact of individual actions on the systems and the responsibility to communicate concerns and improvement ideas.

Performs other duties as necessary in support of business objectives: This position description is intended to guide the activities of the person in this position and is not intended to limit the thinking and creativity of the person as to the work of this function nor is it intended that this describe all the work that may be required of the person in this position.

Physical Activities: Enters and locates information on a computer. Visually verifies information, often in small print. Communicates with Customers, Vendors, or Employees via telephone, in person, and/or electronic mail. May present information to small or large groups. Move about in an office environment and surrounding property daily.

Personal Protective Equipment (PPE): As required by visiting facility.

Travel: 15%. Travels domestically to and from multiple facilities or worksites, possibly requiring overnight stays.

Technical Experience: 2+ years of hands-on experience working with EDI systems and processes. Familiar with ANSI X12 EDI standards and transaction sets (e.g. 850,855,856,810). Experience with EDI Platforms such as SPS Commerce, Oracle, and other EDI tools as needed. Knowledge of 940,945,947 EDI documents is a plus.

Industry Experience: Experience in the manufacturing sector is preferred as well as understanding of supply chain and retail distribution.

Minimum Education: Bachelor’s’ degree in Information Systems, business administration or related fields (or equivalent EDI Experience) or 4 years related experience.

Preferred Education: None

We value military experience and welcome veterans to join our team.