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Edi Product Manager Jobs in Alabama (NOW HIRING)

Cerrowir

IT User Support Specialist (On Site)

Hartselle, AL · On-site

$60 - $80/hr

Ability to prioritize tasks and manage multiple support tickets simultaneously.Customer-focused ... Exposure to EDI or manufacturing/plant-floor systems is a plus.Ability to work independently while ...

New

Performance Food Group

Help Desk Analyst

Tuscaloosa, AL · On-site

$19 - $26/hr

Manages access and technical support for Jira, ERP, EDI, Document Scanning, and other applications ... Tests software and hardware to evaluate ease of use and whether a product will aid users in ...

Verst

General Manager

Lincoln, AL · On-site

... the production line. The GM drives profitable growth, operational excellence, and strong ... EDI, ASN, kanban, or similar). • Solid understanding of Lean/continuous improvement principles;

Verst

General Manager

Lincoln, AL · On-site

... the production line. The GM drives profitable growth, operational excellence, and strong ... EDI, ASN, kanban, or similar). • Solid understanding of Lean/continuous improvement principles;

Verst Logistics

Sr. Operations Manager

Lincoln, AL · On-site

$130 - $190/hr

... the production line. The GM drives profitable growth, operational excellence, and strong ... tools (sequencing, EDI, ASN, kanban, or similar). * Solid understanding of Lean/continuous ...

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Edi Product Manager information

What is an EDI Product Manager?

EDI Product Managers are professionals who oversee the development, implementation, and optimization of Electronic Data Interchange (EDI) products and solutions. They act as a bridge between business stakeholders and technical teams to ensure EDI products meet customer needs and comply with industry standards. Their responsibilities often include product strategy, roadmap planning, stakeholder communication, and managing the product lifecycle. EDI Product Managers play a key role in streamlining data exchange processes between organizations, improving efficiency and reducing manual errors.

How does an EDI Product Manager collaborate with technical and business teams to deliver successful integration projects?

As an EDI Product Manager, you act as a bridge between technical teams (like developers and engineers) and business stakeholders (such as sales, operations, and clients). You will translate business requirements into technical specifications, prioritize integration features, and oversee project timelines. Regular communication and coordination are crucial to ensure all parties are aligned on objectives, resolve issues quickly, and deliver seamless electronic data interchange (EDI) solutions that meet client needs. This cross-functional role requires strong interpersonal and project management skills to balance technical constraints with business goals.

What are the key skills and qualifications needed to thrive as an EDI Product Manager, and why are they important?

To thrive as an EDI Product Manager, you need a solid understanding of Electronic Data Interchange (EDI), product lifecycle management, and relevant industry standards, often complemented by a degree in business, IT, or a related field. Familiarity with EDI mapping tools, integration platforms, and certifications such as PMP or Agile methodologies are highly advantageous. Strong communication, problem-solving, and stakeholder management skills help drive collaboration and effective product delivery. These skills and qualifications are crucial to ensure seamless data exchange, efficient product development, and alignment with business objectives.

What is the difference between Edi Product Manager vs EDI Analyst?

AspectEdi Product ManagerEDI Analyst
CredentialsBachelor's in Business, IT, or related field; experience in product managementBachelor's in IT, Computer Science, or related; certifications like EDI Specialist
Work EnvironmentCross-functional teams, product development, strategic planningTechnical support, system analysis, data mapping
Employer & IndustryRetail, healthcare, logistics companies managing EDI productsSupply chain, manufacturing, healthcare organizations handling EDI transactions

The Edi Product Manager focuses on developing and managing EDI products, aligning business needs with technology solutions. In contrast, the EDI Analyst primarily handles the technical aspects of EDI transactions, troubleshooting, and data analysis. Both roles require knowledge of EDI standards but differ in strategic versus technical focus.

What are popular job titles related to Edi Product Manager jobs in Alabama?

For Edi Product Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Edi Product Manager jobs in Alabama look for?

The top searched job categories for Edi Product Manager jobs in Alabama are:

What cities in Alabama are hiring for Edi Product Manager jobs?

Cities in Alabama with the most Edi Product Manager job openings:

Edi Product Manager jobs near you

Customer Service Representative

Commercial Vehicle Group

Piedmont, AL • On-site

$14.25 - $19.25/hr

Full-time

Re-posted 6 days ago

Commercial Vehicle Group rating

6.6

Company rating: 6.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Current CVG employees, please click HERE to login and apply.
POSITION SUMMARY
The Customer Service Representative directs and coordinates customer service activities at their assigned CVG facility, serving as the primary point of contact for external customers on all order-related matters. This role is responsible for taking, confirming, entering, and managing incoming orders; reviewing EDI and manual orders; monitoring shipments; resolving customer issues; and collaborating with internal teams to ensure customer satisfaction. The CSR plays a key role in maintaining CVG's reputation for accurate, timely, and responsive customer service in a fast-paced manufacturing environment.
KEY RESPONSIBILITIES
Order Management & Customer Communication
  • Serve as the primary point of contact for assigned external customers; take, confirm, enter, and manage incoming orders accurately and in a timely manner.
  • Key orders into the ERP system accurately, obtaining required documentation; maintain and analyze open orders to ensure accuracy of pricing, product details, and order requirements.
  • Monitor open orders and take proactive actions to ensure on-time shipments; provide customers with regular updates on order status, product availability, pricing, and shipping timelines.
  • Ensure drop-in and special orders are managed in a timely manner that balances customer needs with production and operations requirements; report order increases and special orders to Sales and Materials teams.

EDI & Systems Management
  • Manage EDI and spot order processing; reconcile order quantities, monitor EDI error reports, and take corrective action where necessary to ensure accurate and compliant order flow.
  • Operate effectively within multiple ERP and electronic order entry systems; maintain accurate and complete records of customer interactions, orders, and issue resolution.

Issue Resolution & Cross-Functional Collaboration
  • Address and resolve customer complaints - product-related or otherwise - achieving first-call resolution and minimizing the need for follow-up contacts; escalate unresolved issues to management as appropriate.
  • Report customer dissatisfaction to the manager for follow-up and process improvement; proactively communicate quality, delivery, or service concerns to the appropriate internal teams.
  • Work cross-functionally with Production, Shipping, Sales, and Materials teams to ensure customer needs are met and commitments are kept; provide technical assistance and convey technical information to internal and external customers as needed.

REQUIRED QUALIFICATIONS
  • High school diploma or GED required; associate's degree preferred.
  • Minimum 2-4 years of customer service experience, preferably in a manufacturing, automotive, or trucking industry environment.

PREFERRED QUALIFICATIONS & DESIRED CHARACTERISTICS
  • Prior experience with automotive or commercial vehicle OEM customer service processes; familiarity with EDI order reconciliation and ERP-based order management in a manufacturing environment.
  • Experience supporting customers such as PACCAR, Daimler, Navistar, Volvo/Mack, or similar OEM accounts; second language proficiency a plus for facilities with international customer bases.
  • A reliable, customer-focused professional who takes ownership of order accuracy and customer satisfaction - someone who stays calm under pressure, communicates proactively, and resolves issues with urgency and follow-through.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with ERP systems and EDI platforms preferred; ability to learn new systems quickly.
  • Excellent written and verbal communication skills with a high degree of accuracy under pressure; strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.
  • Strong problem-solving skills and a team-oriented mindset; ability to understand and convey technical information to internal teams and customers.

CVG IS AN EQUAL OPPORTUNITY EMPLOYER
Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.
Visa Sponsorship
At this time, we are not providing sponsorship for this role. Applicants must be authorized to work in the country of the job posting location on a full-time basis.
No Unauthorized Referrals from Recruiters & Vendors
Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.
Career Scam Disclaimer
Commercial Vehicle Group (CVG) makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by CVG. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact CVG through CVG's website to verify the authenticity of any employment opportunities.

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