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Edi Order Processing Jobs in Massachusetts (NOW HIRING)

Polar Beverages

EDI Manager

Worcester, MA · On-site

$110K - $125K/yr

Strong understanding of common EDI documents and business processes, such as purchase orders, acknowledgments, invoices, advance ship notices, remittance advice, inventory feeds, and shipping-related ...

Polar Beverages

EDI Manager

Worcester, MA · On-site

$110K - $125K/yr

Strong understanding of common EDI documents and business processes, such as purchase orders, acknowledgments, invoices, advance ship notices, remittance advice, inventory feeds, and shipping-related ...

Kayem Foods

Customer Deductions Specialist

Chelsea, MA · On-site

$29 - $35/hr

... process improvement. Additional Support Responsibilities • Assist with basic EDI order monitoring and issue escalation when needed. • Provide support for customer order inquiries, shipment ...

Lahey Clinic

AP EDI Specialist

Burlington, MA · On-site

$26 - $35.10/hr

GHX, IDS, McKesson, Cardinal) to discuss processing issues/successes, other areas where EDI/OCR ... orders and invoices. Verify voucher business unit, inventory and capital accounts for the ...

Hutchinson SA

Customer Account Specialist

Hopkinton, MA · On-site

Responsible for Hutchinson Aerospace & Industry customers by processing incoming customer orders ... Maintain accurate information using ERP, EDI, E-Commerce, and other business systems in support of ...

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Edi Order Processing information

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$10

$19

$27

How much do edi order processing jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for edi order processing in Massachusetts is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.07 per hour, depending on experience, location, and employer.

What is an EDI order processing?

An EDI Order Processing job involves managing electronic data interchange (EDI) transactions related to customer orders. This includes processing incoming orders, ensuring data accuracy, troubleshooting errors, and coordinating with internal teams to fulfill orders efficiently. Professionals in this role work with EDI software, mapping documents, and communicating with trading partners to resolve discrepancies. Strong attention to detail and knowledge of EDI standards such as ANSI X12 or EDIFACT are essential.

What does an Edi order processing do?

In an EDI Order Processing role, you will be responsible for managing inbound and outbound electronic orders, validating data accuracy, and resolving any transmission or mapping errors. Your day-to-day tasks may also include communicating with internal teams and external partners to troubleshoot issues, updating order statuses in ERP systems, and ensuring compliance with customer requirements. Close attention to detail and the ability to prioritize tasks are essential, as the role often involves handling multiple orders simultaneously. This position offers excellent exposure to supply chain processes and collaboration opportunities with IT, sales, and customer service teams.

What are the key skills and qualifications needed for Edi order processing?

To thrive in EDI Order Processing, you need a solid understanding of electronic data interchange (EDI) systems, order entry processes, and attention to detail, often paired with a background in logistics or supply chain management. Familiarity with EDI mapping software, ERP systems like SAP or Oracle, and relevant data security practices is highly valuable. Strong communication, problem-solving abilities, and organizational skills help ensure seamless coordination and timely issue resolution. These skills are crucial for maintaining accuracy in order fulfillment, minimizing errors, and supporting efficient business operations.

How to get an Edi Order Processing job?

To get an EDI Order Processing job, candidates typically need experience with electronic data interchange systems, knowledge of supply chain or logistics processes, and proficiency with relevant software tools. Relevant certifications or training in EDI standards can improve job prospects, and strong attention to detail is essential for accurate order processing.

Is EDI order processing a good career choice?

EDI order processing is a specialized role involving the electronic exchange of business documents, often requiring knowledge of EDI standards and software. It can offer stable employment opportunities in supply chain and logistics sectors, with potential for career growth into roles like supply chain analyst or systems administrator. Success in this field depends on technical skills, attention to detail, and understanding of business processes.

What job categories do people searching Edi Order Processing jobs in Massachusetts look for?

The top searched job categories for Edi Order Processing jobs in Massachusetts are:

Edi Order Processing jobs near you
Infographic showing various Edi Order Processing job openings in Massachusetts as of September 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 83% In-person, 11% Hybrid, and 6% Remote job distribution, with an average salary of $41,596 per year, or $20 per hour.

Key Account Customer Care Specialist

Agawam, MA • On-site

Sun Gro Horticulture
Greenhouse, Nursery, and Floriculture Production • 501 - 1,000 employees
Learn more about Sun Gro Horticultureexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Sun Gro Horticulture is one of the most prominent North American horticultural companies, employing over 800 staff and serving customers worldwide. Since its humble beginnings in 1929, it has become the leading supplier of soilless growing mixes to North America’s top 100 greenhouse and nursery growers, shipping over 70,000 truckloads of product annually. Sun Gro products are made to exacting standards and conform to high product quality and performance criteria.

Sun Gro Horticulture recognizes that its success is due to the strength of its employees. The primary goal of Sun Gro® is to promote individual employees’ sense of accomplishment and contribution so that employees enjoy their association with Sun Gro Horticulture. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, Sun Gro.

Role: Key Account Customer Care Specialist

Job Summary: Reporting to the Customer Care Manager, the successful candidate will be responsible for establishing and maintaining profitable relationships with key customers by taking ownership of all customer interactions and ensuring customer requirements are fully met. This includes onboarding new accounts, EDI order processing and testing, SPS/key account portal management, dispute resolution, and delivering exceptional customer service while balancing customer and business needs.

Compensation: $50,000-$53,000

Benefits
• Health Insurance (includes teledoc, virtual health, FSA, HCSA & other benefits)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Health Spending Account
• Employee Support and Mental Wellness
• Short term disability
• 401k Match
• Paid vacation
• Floating days
• Employee Assistance Program
• Employee Engagement Events
• Awards and Recognition
• Tuition Reimbursement
• Service Awards
• Employee Perks & Discounts

Job Responsibilities
• Establish and maintain strong, profitable relationships with key customers
• Take ownership of customer interactions and ensure all customer requirements are met
• Onboard new customer accounts and manage related documentation and setup
• Process customer orders accurately, including EDI order entry and testing
• Manage SPS and key account customer portals
• Ensure accurate and timely processing of customer disputes
• Provide exceptional service to internal and external customers
• Communicate effectively with customers via phone and email using proper etiquette
• Balance customer needs with business requirements
• Build effective working relationships across all levels of the organization
• Communicate and support change initiatives while removing obstacles
• Prioritize tasks and manage time effectively in a fast-paced environment
• Maintain attention to detail and accuracy in all work
• General housekeeping duties
• Additional duties as assigned by Supervisory staff

Qualifications
• Associate’s degree in a business-related field or High School Diploma/GED with equivalent business service experience
• Minimum 2 years of related customer service experience
• Proficiency in order entry and/or EDI order processing
• Proficient in Microsoft Excel, Word, and Outlook
• Strong customer focus and service mindset
• Excellent verbal and written communication skills
• Detail-oriented with strong organizational and time management skills
• Ability to multitask in a fast-paced environment
• Fluent in verbal and written English
• Ability to follow direction and specific instructions
• Good communication skills
• Ability to safely perform heavy lifting up to 50 pounds on a routine basis
• Comfortable with standing for extended periods of time
• Must be able to work at heights and in confined spaces
 

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