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Edi Analytics Jobs in Boston, MA (NOW HIRING)

Customer Operations Manager

Newton, MA · On-site

$147K/yr

Develop team expertise in ERP functionality, EDI transaction flows, customer portals, and ... Analyze operational trends, recurring issues, and performance metrics to identify capability gaps ...

Customer Operations Manager

Newton, MA · On-site

$147K/yr

Develop team expertise in ERP functionality, EDI transaction flows, customer portals, and ... Analyze operational trends, recurring issues, and performance metrics to identify capability gaps ...

Platform Engineering Product Director

Needham, MA · On-site

$253K - $265K/yr

Lead EDI integration strategy including common supply chain transactions (e.g., 850, 855, 856, 810 ... Guide and mentor a team of consultants, integration developers, and analysts. * Provide ...

We are seeking a Business Systems Analyst to join our Enterprise Applications team. This role will ... Some familiarity with custom API integrations, EDI, Data Warehousing. * Experience with Netsuite ER ...

Senior Interface Analyst

Quincy, MA · On-site

$60 - $64/hr

About the Role We are seeking an experienced Senior Interface Analyst to support the design ... Knowledge of healthcare interoperability standards such as FHIR, HL7, EDI, and related transaction ...

Perform business analytics and provide actionable reporting to assist in efficient and accurate ... Knowledge of AS400 system, EDI, Microsoft D365 desirable * Advanced knowledge of Microsoft Office ...

... analysis, and cross-functional collaboration. This role will ensure timely identification and ... Secondary responsibilities will include limited EDI order support and basic customer service ...

Consultant

Boston, MA · On-site

$70K - $150K/yr

BRG's EDI practice is currently looking for an experienced consultant to lead project workstreams, provide strategic guidance, develop analytical frameworks, and most importantly mentor junior staff.

Showing results 21-40

Edi Analytics information

See Boston, MA salary details

$41.8K

$92.4K

$146.7K

How much do edi analytics jobs pay per year?

As of Aug 13, 2026, the average yearly pay for edi analytics in Boston, MA is $92,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,100.00 and $109,200.00 per year, depending on experience, location, and employer.

What is the difference between Edi Analytics vs EDI Specialist?

AspectEdi AnalyticsEDI Specialist
Primary RoleAnalyzing EDI data to improve processes and reportingManaging and implementing EDI transactions and systems
Required SkillsData analysis, reporting, understanding of EDI standardsEDI software, communication with trading partners, troubleshooting
Work EnvironmentData analysis teams, IT departmentsSupply chain, logistics, or IT departments
CertificationsOften not required but beneficial: EDI or data analysis certificationsTypically requires EDI-specific certifications or training

While Edi Analytics focuses on analyzing and interpreting EDI data to optimize business processes, EDI Specialists handle the implementation, management, and troubleshooting of EDI systems. Both roles require knowledge of EDI standards, but Edi Analytics leans more towards data analysis skills, whereas EDI Specialists focus on system management and communication with trading partners.

What are popular job titles related to Edi Analytics jobs in Boston, MA? For Edi Analytics jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Edi Analytics jobs in Boston, MA look for? The top searched job categories for Edi Analytics jobs in Boston, MA are:
Infographic showing various Edi Analytics job openings in Boston, MA as of August 2026, with employment types broken down into 1% Internship, 92% Full Time, 3% Part Time, and 4% Contract. Highlights an 79% Physical, 5% Hybrid, and 16% Remote job distribution, with an average salary of $92,438 per year, or $44.4 per hour.

Customer Operations Manager

Spindrift

Newton, MA • On-site

$147K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Who We Are
At Spindrift, we're making every beverage a positive force of nature. Founded in 2010, we believe the best flavors come directly from nature. That's why every Spindrift beverage is made the hard way-with real squeezed fruit, never from concentrate. From sourcing the best-tasting fruit globally to maintaining a carefully honed manufacturing process, we believe in doing things the hard way, the intentional way, the better albeit more challenging way, the right way - because, in the end, it's worth it. Spindrift® sparkling water is available nationwide, and Spindrift® Tea and Spindrift® SODA are available in select markets. We are also a proud member of 1% for the planet, donating to environmental causes. Spindrift is headquartered in Newton, MA.
The Role
The Customer Operations Manager is responsible for strengthening the operational capabilities of the Customer Operations function while supporting day-to-day execution of customer order management. This role serves as the department's operational expert, partnering with Coordinators to resolve complex issues, build technical and process expertise, and continuously raise the team's overall capability.
Success is measured not only by resolving today's operational challenges, but by improving how the team operates tomorrow. The Customer Operations Manager identifies opportunities to standardize processes, improve systems, enhance training, and implement scalable solutions that enable growth. Working closely with Sales, Supply Chain, Logistics, Finance, IT, Warehousing, customers, and external logistics partners, this position helps ensure exceptional service, operational excellence, and continuous improvement across the order-to-cash process.
What You'll Own
Capability Building & Operational Support
  • Serve as the department's operational subject matter expert, providing guidance and support to Customer Operations Coordinators on complex order management, inventory, logistics, ERP, EDI, customer-specific requirements, and cross-functional issue resolution.
  • Act as the first point of escalation for complex order management, transportation, inventory and accounting issues, coordinating timely resolution across internal teams and external partners.
  • Build the technical and operational capability of the Customer Operations team through coaching, knowledge sharing, onboarding, training, and reinforcement of best practices.
  • Develop team expertise in ERP functionality, EDI transaction flows, customer portals, and operational processes to improve first-time resolution and overall execution.
  • Partner with Coordinators to balance workload and provide operational support during periods of high volume, customer implementations, product launches, and other business-critical initiatives.
  • Analyze operational trends, recurring issues, and performance metrics to identify capability gaps and recommend actions before customer service is impacted.

Process Improvement & Operational Excellence
  • Lead cross-functional process improvement initiatives that improve customer experience, increase efficiency, reduce operational risk, and support business scalability.
  • Identify opportunities to simplify workflows, eliminate manual effort, and standardize processes across the Customer Operations function.
  • Develop, maintain, and continuously improve SOPs, training materials, playbooks, and operational documentation that build long-term team capability.
  • Partner with Supply Chain, Sales, Logistics, Finance, IT, customers, and logistics partners on ERP enhancements, EDI connectivity, customer onboarding, systems implementations, and transaction troubleshooting.
  • Support implementation of new customers, products, distribution partners, and customer requirements by designing scalable operational processes.
  • Evaluate recurring operational issues to identify root causes and implement sustainable corrective actions rather than short-term fixes.
  • Monitor operational KPIs and use data to identify improvement opportunities, prioritize initiatives, and measure the effectiveness of process changes.
  • Champion a culture of continuous improvement, encouraging innovation, operational consistency, knowledge sharing, and adoption of new tools and technologies.

Requirements
Who You Are
  • 5+ years of experience in Customer Operations, Order Management, Logistics, Supply Chain Operations, or a related operational function.
  • Bachelor's degree in Business, Supply Chain, Operations, Finance, or related discipline preferred.
  • Demonstrated expertise managing and troubleshooting complex order-to-cash processes within ERP and EDI systems.
  • Experience working with customer portals, logistics partners, and trading partners to resolve order and shipment exceptions.
  • Proven ability to lead projects and influence cross-functional teams without direct authority.
  • Experience coaching, mentoring, or developing peers in a fast-paced operational environment.
  • Strong analytical, operational decision-making, and problem-solving skills.
  • Excellent written and verbal communication skills.

Working Conditions
  • Position is based in Newton, MA in Spindrift's HQ office.
  • Must work in HQ office 4 days a week.
  • Minimal travel required (less than 5%).

Benefits
Compensation & Benefits
Base Salary: $90,000-110,000, plus annual incentive
This range reflects the expected hiring range for this role in the Greater Boston area. Final compensation will be based on experience and qualifications.
Benefits include:
  • Medical, dental, and vision insurance
  • 401(k) with company match

Paid holidays, vacation, sick, personal, and parental leave
  • Annual allowances for product, wellness, professional development, and social justice education
  • Voluntary life and disability coverage