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Senior Business Manager - Strategy & Analytics (ORM)

Are you ready to help redefine the future of risk management? We are looking for a highly analytical and strategic Sr. Manager - Risk Analytics and Strategy to join our Operational Risk Management (ORM) team during a pivotal period of modernization. ORM is accelerating its evolution - moving beyond static, historical reporting toward predictive risk identification, advanced analytics, and dynamic, real-time decision-making.

In this high-impact role, you will sit at the intersection of business strategy, analytics modernization, and AI adoption. Crucially, you will serve as a core catalyst for modernizing our analytics capability - spearheading the cultural and operational adoption of AI, automation, and advanced data strategies. If you want to build the blueprint for next-generation risk management and work directly with senior executives to make it a reality, this role is for you.

General Responsibilities:

In this role, you will apply structured strategic thinking and data-driven insights to transform how our organization identifies, prioritizes, and manages risk globally. Your core responsibilities include:

• Modernizing Risk Analytics: Champion the transition from legacy, manual reporting to predictive and real-time risk analytics, leveraging advanced data strategy to deliver faster, actionable insights to the business

• Driving AI Adoption: Act as the strategic engine for AI integration within ORM. Identify, evaluate, and actively drive the hands-on adoption of AI-enabled tools, automated reasoning, and agentic workflows to eliminate process inefficiencies

• Strategic Initiative Leadership: Spearhead complex, high-visibility projects within ORM, partnering with business units across the enterprise to solve critical operational challenges and advance key strategic priorities

• Analytical Deep Dives: Conduct disciplined investigations into data gaps, emerging risk trends, and organizational bottlenecks to build compelling, data-backed recommendations for leadership

• End-to-End Execution & Change Leadership: Own the delivery of broad business and analytics initiatives, ensuring technical solutions are paired with robust change management plans to guarantee high user adoption and measurable business impact

• Partnership: Build and sustain collaborative relationships across ORM, technology, data science, and risk teams to ensure lockstep alignment on joint analytics priorities and strategic outcomes

• Executive-Ready Delivery: Synthesize complex strategic, operational, and AI/analytics concepts into clear, high-impact executive-ready strategy documents, board-level updates, and leadership recommendations.

• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

• Bachelor's Degree

• At least 3 years of experience performing quantitative analysis

• At least 3 years of experience performing qualitative analysis

• At least 1 year of experience performing people management

• At least 1 year of experience performing project management

Preferred Qualifications:

• Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

• Prior experience in management consulting or an internal corporate strategy role, with a proven ability to frame complex business cases and advise senior executives

• 5+ years of experience in quantitative analysis

• 5+ years of experience in qualitative analysis

• 2+ years of experience in people management

• 2+ years of experience in product development

• 2+ years of experience in financial modeling

• 2+ years of experience in economic forecasting

• 2+ years of experience in project management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $200,700 - $229,100 for Sr. Business Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).