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Ecommerce Jobs in Ontario (NOW HIRING)

Andrews

E-commerce Manager

Toronto, ON · On-site

E-Commerce Manager - Role Specification Nature of Role The Andrews E-Commerce Manager is primarily responsible for executing comprehensive e-commerce strategy while leading the digital team to scale ...

Andrews

E-commerce Manager

Toronto, ON · On-site

E-Commerce Manager - Role Specification Nature of Role The Andrews E-Commerce Manager is primarily responsible for executing comprehensive e-commerce strategy while leading the digital team to scale ...

Andrews

E-commerce Manager

Toronto, ON · On-site

E-Commerce Manager - Role Specification Nature of Role The Andrews E-Commerce Manager is primarily responsible for executing comprehensive e-commerce strategy while leading the digital team to scale ...

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How much do ecommerce jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for ecommerce in Ontario is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $24.04 per hour, depending on experience, location, and employer.

What is an ecommerce manager?

An ecommerce manager oversees a company’s online sales department. In this role, you generate sales using the Internet and oversee a team of software and web developers that collaborate to perfect the appearance of a company website. You also work with marketers. Qualifications often include experience working on a related team and a bachelor’s degree in marketing. You must have detailed knowledge of web design and analytic software as well, and you must keep up with online shopping trends. Experience with social media technology or running an online shop may also be necessary for this role.

What is an ecommerce job?

An ecommerce job involves managing or supporting online sales and operations for a business. This can include roles in digital marketing, website management, order fulfillment, customer service, data analysis, or product management, all centered around selling goods or services on the internet. Ecommerce professionals use digital tools and platforms to attract customers, process transactions, and optimize the online shopping experience. These roles are essential for businesses that rely on online sales channels to reach and serve customers. The field is dynamic and often requires staying current with technology and digital marketing trends.

What are some common challenges faced by professionals in ecommerce roles and how can they be addressed?

Professionals in Ecommerce often encounter challenges such as rapidly changing customer expectations, maintaining website performance during high-traffic periods, and staying ahead of competitors. Adapting to new technologies and data analytics tools is essential to optimize the online shopping experience. Collaboration with marketing, customer service, and IT teams is key to overcoming these challenges, as is a proactive approach to learning about emerging trends and consumer behavior.

What are the key skills and qualifications needed to thrive in an ecommerce role, and why are they important?

To thrive in an Ecommerce role, you need a solid understanding of digital marketing, sales strategies, data analysis, and often a degree in business, marketing, or a related field. Proficiency with ecommerce platforms (such as Shopify, Magento, or WooCommerce), analytics tools like Google Analytics, and familiarity with SEO and CRM systems are commonly required. Strong communication, adaptability, and problem-solving skills help professionals excel when managing online customer interactions and rapidly changing trends. These skills and qualities are essential for driving online sales, optimizing the customer experience, and maintaining competitiveness in a dynamic digital marketplace.

What is the difference between Ecommerce vs Customer Service Representative?

AspectEcommerceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require marketing or business coursesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOnline platforms, offices, or remote settingsCall centers, retail stores, or remote
Industry UsageRetail, technology, logistics, and marketing sectorsRetail, telecommunications, hospitality, and service industries

While Ecommerce roles focus on managing online sales, marketing, and website operations, Customer Service Representatives handle client inquiries, support, and issue resolution. Both roles often require communication skills and can be found in similar industries, but Ecommerce emphasizes digital sales strategies, whereas Customer Service is centered on direct customer interaction.

Is ecommerce a good career?

Ecommerce is a growing field offering roles in areas such as digital marketing, web development, and logistics. It requires skills in technology, analytics, and customer service, with opportunities across various industries and company sizes. Job stability and advancement depend on industry trends and individual expertise.

What do you do in an e-commerce job?

An e-commerce job involves managing online sales platforms, processing orders, updating product listings, and providing customer service. It often requires skills in digital tools, inventory management, and understanding online marketing strategies. The role may also include analyzing sales data and coordinating with logistics teams.
More about Ecommerce jobs

What are the most commonly searched types of Ecommerce jobs in Ontario?

The most popular types of Ecommerce jobs in Ontario are:

What are popular job titles related to Ecommerce jobs in Ontario?

For Ecommerce jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Ecommerce jobs in Ontario look for?

The top searched job categories for Ecommerce jobs in Ontario are:

What cities in Ontario are hiring for Ecommerce jobs?

Cities in Ontario with the most Ecommerce job openings:

Ecommerce jobs near you
Infographic showing various Ecommerce job openings in Ontario as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $43,368 per year, or $20.9 per hour.

E-commerce Manager

Andrews

Toronto, ON • On-site

Full-time

Re-posted 16 days ago

Job description

E-Commerce Manager - Role Specification

Nature of Role

The Andrews E-Commerce Manager is primarily responsible for executing comprehensive e-commerce strategy while leading the digital team to scale online operations. This role's primary responsibilities are essential for driving the business towards an overall goal of continually optimizing the Andrews eCommerce Customer Journey, business growth, and operational excellence.

The role is led by a customer-first mentality and demands advanced strategic thinking as well as experience in team leadership and platform optimization. Skills and experience are supported by data-driven decision making, strategic planning, innovative problem solving, and a collaborative, cross-functional leadership mindset.

Areas of Responsibility

Demand Generation

  • Develop and execute comprehensive digital marketing strategies to drive traffic, conversion, and customer acquisition across all digital channels
  • Lead customer segmentation and persona development initiatives, leveraging data insights to optimize targeting and personalization strategies
  • Collaborate with buying and marketing teams to develop seasonal campaigns, promotional strategies, and brand partnerships that drive online revenue growth
  • Build and maintain relationships with digital marketing vendors, influencers, and strategic partners to expand reach and brand awareness

'Product' Management (Customer Experience and Journey)

  • Own the end-to-end digital customer experience strategy, from discovery through post-purchase engagement and retention
  • Lead website optimization initiatives including UX/UI improvements, conversion rate optimization, and mobile experience enhancement
  • Develop and implement customer journey mapping and personalization strategies to increase engagement and lifetime value
  • Oversee virtual styling services and digital consultation offerings that extend Andrews' in-store expertise to online customers
  • Manage website merchandising strategy, ensuring optimal product presentation and seasonal campaign execution

Performance Measurement

  • Establish and track key performance indicators across all digital channels, providing regular reporting and insights to leadership
  • Analyze customer behavior data, sales metrics, and operational KPIs to identify growth opportunities and optimization priorities
  • Develop forecasting models for revenue, traffic, and customer acquisition to support strategic planning and budget allocation
  • Monitor competitive landscape and industry trends to benchmark performance and identify strategic opportunities

People Management

  • Lead, develop, and coach the 3-person e-commerce team, setting clear goals and career development paths
  • Recruit, onboard, and retain top talent as the digital team scales with business growth
  • Establish team workflows, communication protocols, and performance management systems to ensure operational excellence
  • Foster a culture of continuous learning, innovation, and customer-centricity within the digital team
  • Collaborate effectively with cross-functional teams including buying, marketing, IT, and store operations

Finance Management

  • Own e-commerce P&L responsibility, managing budgets, forecasting revenue, and optimizing cost structures
  • Track and optimize customer acquisition costs, lifetime value, and return on advertising spend across all digital channels
  • Develop pricing strategies and promotional calendars that maximize profitability while maintaining brand positioning
  • Monitor inventory turnover and work with buying team to optimize product mix and inventory investment

Process Management

  • Design and implement scalable operational processes for order management, inventory synchronization, and customer service
  • Establish quality control standards for product uploads, content creation, and customer communications
  • Optimize integration between online and in-store operations, ensuring consistent brand experience across all touchpoints
  • Lead digital transformation initiatives and platform upgrades to support business growth and operational efficiency

Competencies

Required

  • 5+ years e-commerce management with proven track record scaling online revenue
  • 3+ years leading e-commerce teams in fashion/luxury retail environments
  • Expert-level Shopify Plus platform knowledge and advanced analytics capabilities
  • Digital marketing expertise (SEO, SEM, email marketing, social commerce)
  • Strong financial acumen with P&L management experience

Preferred

  • Women's luxury fashion retail experience in North American market
  • Experience with CRO, A/B testing, and conversion optimization
  • Knowledge of AI tools, automation platforms, and omnichannel operations
  • Project management experience with complex, multi-stakeholder initiatives

Apply