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Ecommerce Returns Logistics Jobs (NOW HIRING)

The Ecommerce Returns logistics clerk will be responsible for management of Ecommerce returns, including communication with vendors, carriers, member service contact center, and Ecommerce operations.

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Ecommerce Returns Logistics information

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$27K

$66.8K

$107K

How much do ecommerce returns logistics jobs pay per year?

As of Jun 4, 2026, the average yearly pay for ecommerce returns logistics in the United States is $66,769.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Ecommerce Returns Logistics, and why are they important?

Success in Ecommerce Returns Logistics requires strong organizational skills, attention to detail, and knowledge of supply chain processes, often backed by experience in logistics or warehousing. Familiarity with warehouse management systems (WMS), reverse logistics software, and shipping platforms is typically essential. Excellent problem-solving abilities, communication, and customer service skills help professionals excel in managing returns efficiently and resolving issues. These competencies ensure smooth return operations, reduce costs, and maintain customer satisfaction in the competitive ecommerce environment.

What are some common challenges faced in Ecommerce Returns Logistics and how can professionals in this role address them?

Professionals in Ecommerce Returns Logistics often encounter challenges such as managing high volumes of returns, ensuring quick processing to maintain customer satisfaction, and minimizing costs associated with reverse logistics. To address these, it’s important to implement efficient tracking systems, collaborate closely with warehouse and customer service teams, and continuously analyze return data to identify trends or issues. Strong communication skills and adaptability are key, as the role frequently involves cross-departmental coordination and responding to evolving customer expectations.

What is ecommerce returns logistics?

Ecommerce returns logistics refers to the processes and systems involved in handling product returns from online customers. This includes managing returns requests, coordinating the shipping and receipt of returned goods, inspecting items for quality, restocking inventory, and processing refunds or exchanges. Efficient returns logistics is essential for customer satisfaction and can help reduce costs for online retailers. It often involves working with third-party logistics providers, using return management software, and establishing clear return policies. The goal is to make the returns process as seamless and cost-effective as possible for both the business and the customer.

What is the difference between Ecommerce Returns Logistics vs Ecommerce Warehouse Associate?

AspectEcommerce Returns LogisticsEcommerce Warehouse Associate
Primary FocusManaging return processes, reverse logistics, and return shipmentsHandling inbound and outbound inventory, order picking, packing
Skills & CertificationsLogistics management, inventory control, supply chain knowledgeForklift operation, inventory management, basic warehouse skills
Work EnvironmentDistribution centers, warehouses, logistics hubsWarehouses, fulfillment centers

While both roles operate within the e-commerce supply chain, Ecommerce Returns Logistics focuses on managing the return process and reverse logistics, ensuring returned items are processed efficiently. Ecommerce Warehouse Associates primarily handle inventory movement, order fulfillment, and packing. Understanding these differences helps businesses optimize their logistics and warehouse operations effectively.

Infographic showing various Ecommerce Returns Logistics job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $66,769 per year, or $32.1 per hour.
Ecommerce Returns Logistics Clerk

Ecommerce Returns Logistics Clerk

Costco

Issaquah, WA

$20 - $23.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Costco rating

8.1

Company rating: 8.1 out of 10

Based on 1,876 frontline employees who took The Breakroom Quiz

1st of 39 rated national retailers


Job description

Job Description

The Ecommerce Returns logistics clerk will be responsible for management of Ecommerce returns, including communication with vendors, carriers, member service contact center, and Ecommerce operations. Seeking educated and motivated individuals with excellent communication and follow-up skills.

For additional information about pay ranges, click here.

We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.


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About Costco

Sourced by ZipRecruiter

Costco is a membership warehouse club, dedicated to bringing our members the best possible prices on quality brand-name merchandise. With more than 800 locations worldwide, Costco provides a wide selection of merchandise, plus the convenience of specialty departments and exclusive member services, all designed to make your shopping experience a pleasurable one. Today, as the company evolves, it stays true to the qualities that helped attract and retain millions of loyal members around the globe: Commitment to quality. Costco warehouses carry about 4,000 SKUs (stock keeping units) compared to the 30,000 found at most supermarkets. By carefully choosing products based on quality, price, brand, and features, the company can offer the best value to members.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Issaquah, WA, US

Year founded

1983