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Ecommerce Returns Logistics Jobs (NOW HIRING)

Fotile America LLC

E-commerce Manager

Parsippany, NJ · On-site

Coordinate with other cross-functional teams, including but not limited to finance and logistics teams to ensure seamless e-commerce operations and a cohesive brand presence. 14. Establish ...

eCommerce

OR

... logistics and transport with minimal downtime and high reliability. Beyond these five, the client ... There is no internal ecommerce team yet, and you will serve as the primary operator across digital ...

Robert Half

E-Commerce Manager

Lake Park, MN · On-site

$45K - $85K/yr

We are looking for an E-Commerce Manager to lead the development and day-to-day operation of our ... logistics coordination, and multi-step order processing. • Comfort analyzing online sales ...

Bohl Crane, Inc.

e-Commerce Specialist

Toledo, OH · On-site

$20 - $24/hr

Troubleshoot issues with orders, shipping, and returns. E-Commerce Management * Manage day-to-day operations of the e-commerce platform (e.g., Shopify, WordPress, or proprietary systems). * Upload ...

New

Monrovia

E-Commerce Director

Dayton, OR

Investigate returns, credits, and operational issues with a focus on root cause and continuous ... Experience with fulfillment, logistics, and shipping optimization (live goods or perishable ...

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Ecommerce Returns Logistics information

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$27K

$66.8K

$107K

How much do ecommerce returns logistics jobs pay per year?

As of Jun 12, 2026, the average yearly pay for ecommerce returns logistics in the United States is $66,769.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the best company for eCommerce logistics?

For eCommerce logistics roles, leading companies include Amazon Logistics, FedEx, UPS, and DHL, which offer extensive distribution networks and technology-driven solutions. Success in this field often requires knowledge of supply chain management, logistics software, and certification in areas like inventory management or transportation. The best company depends on specific job responsibilities and geographic location.

What is ecommerce returns logistics?

Ecommerce returns logistics refers to the processes and systems involved in handling product returns from online customers. This includes managing returns requests, coordinating the shipping and receipt of returned goods, inspecting items for quality, restocking inventory, and processing refunds or exchanges. Efficient returns logistics is essential for customer satisfaction and can help reduce costs for online retailers. It often involves working with third-party logistics providers, using return management software, and establishing clear return policies. The goal is to make the returns process as seamless and cost-effective as possible for both the business and the customer.

What are the key skills and qualifications needed to thrive in Ecommerce Returns Logistics, and why are they important?

Success in Ecommerce Returns Logistics requires strong organizational skills, attention to detail, and knowledge of supply chain processes, often backed by experience in logistics or warehousing. Familiarity with warehouse management systems (WMS), reverse logistics software, and shipping platforms is typically essential. Excellent problem-solving abilities, communication, and customer service skills help professionals excel in managing returns efficiently and resolving issues. These competencies ensure smooth return operations, reduce costs, and maintain customer satisfaction in the competitive ecommerce environment.

What is the highest paid job in logistics?

In logistics, the highest paid roles are often supply chain directors or logistics managers with extensive experience and advanced certifications. These positions typically oversee large teams and complex operations, earning salaries that can exceed six figures annually. Senior roles in logistics require strong leadership, strategic planning, and proficiency with supply chain management software.

What are some common challenges faced in Ecommerce Returns Logistics and how can professionals in this role address them?

Professionals in Ecommerce Returns Logistics often encounter challenges such as managing high volumes of returns, ensuring quick processing to maintain customer satisfaction, and minimizing costs associated with reverse logistics. To address these, it’s important to implement efficient tracking systems, collaborate closely with warehouse and customer service teams, and continuously analyze return data to identify trends or issues. Strong communication skills and adaptability are key, as the role frequently involves cross-departmental coordination and responding to evolving customer expectations.

What is the difference between Ecommerce Returns Logistics vs Ecommerce Warehouse Associate?

AspectEcommerce Returns LogisticsEcommerce Warehouse Associate
Primary FocusManaging return processes, reverse logistics, and return shipmentsHandling inbound and outbound inventory, order picking, packing
Skills & CertificationsLogistics management, inventory control, supply chain knowledgeForklift operation, inventory management, basic warehouse skills
Work EnvironmentDistribution centers, warehouses, logistics hubsWarehouses, fulfillment centers

While both roles operate within the e-commerce supply chain, Ecommerce Returns Logistics focuses on managing the return process and reverse logistics, ensuring returned items are processed efficiently. Ecommerce Warehouse Associates primarily handle inventory movement, order fulfillment, and packing. Understanding these differences helps businesses optimize their logistics and warehouse operations effectively.

What is the role of logistics in the e-commerce industry?

In ecommerce returns logistics, the role involves managing the transportation, processing, and storage of returned products to ensure efficient and cost-effective handling. It includes activities such as reverse shipping, inventory updates, and coordinating with warehouses, often utilizing logistics management software to streamline the process.
Infographic showing various Ecommerce Returns Logistics job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 64% Full Time, 34% Part Time, and 1% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $66,769 per year, or $32.1 per hour.

E-commerce Manager

Fotile America LLC

Parsippany, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Job Responsibilities
    1. Partner with the General Manager to develop annual business plans, prepare marketing

calendars, and position e-commerce channels in alignment with product features, business objectives, channel strategies, and customer behavior trends.

    2. Proactively develop strategies to achieve and exceed assigned eCommerce sales goals and

profit ratio through precise planning, execution, and optimization of channel operations and resources.

    3. Formulate and enforce channel policies for pricing, promotions, product management, inventory,

and legal compliance to align with brand standards as well as platform requirements.

    4. Identify and lead Ecommerce channel development initiatives, including onboarding new

platforms, optimizing performance, and managing exits of underperforming channels to improve omni-channel optimization, maximize site sales, traffic conversion, and increase customer

satisfaction.

    5. Cultivate and maintain strong relationships with eCommerce channel partners (e.g. Home Depot,

Lowes), ensuring compliance with their policies and leveraging promotional opportunities.

    6. Utilize quantitative data to build, test, evaluate, and maintain robust data analysis and reporting

qualitative data for management to make timely, informed decisions, including measuring ROI and KPIs and overseeing P&L.

    7. Utilize platform analytics tools to identify business opportunities, operational challenges, sales

trends, drive solutions, and implement continuous improvements to enhance e-commerce efficiency and revenue growth.

    8. Leverage data analysis to track consumer behavior, market dynamics, new channel trends,

competitive landscape, and provide insights of growth opportunities to refine channel, category, and customer strategies.

    9. Oversee and monitor day-to-day channel operations of third-party eCommerce operation team,

ensuring seamless execution of advertising, listings, promotion campaigns, inventory accuracy, and order fulfillment.

    10. Coordinate with Marketing Team and digital marketing business partner to constantly review and

monitor digital marketing strategies performance and make adjustment for effective ecommerce marketing strategies.

    11. Coordinate with Customer Service Team to manage customer review and feedback, and

implement strategies to improve customer journey, user interface, and overall satisfaction across all e-commerce touchpoints.

    12. Coordinate with Product function to identify new opportunities and categories, develop, and

implement platform-specific product strategies, including product selection, inventory planning, and competitive analysis, to drive incremental growth.

    13. Coordinate with other cross-functional teams, including but not limited to finance and logistics

teams to ensure seamless e-commerce operations and a cohesive brand presence.

    14. Establish communication framework for team collaboration and morale establishment by

conducting regular reviews, performance assessments, coaching, and team building activities.

    15. Establish monitoring systems to track channel performance, compliance management, review

management, ensuring all e-commerce activities adhere to legal, regulatory, and platform-specific policies to mitigate potential risks.

    16. Ad hoc duties as assigned.
Job Requirements
  • Bachelor’s degree in Ecommerce, marketing, business, or equivalent preferred.
  • 8+ years of experience in large Ecommerce Channels (Home Depot, Lowes, etc.) Management, or online sales preferred.
  • Experience with the Electric Home Appliance catalog is a plus.
  • English and Mandarin Chinese proficiency is a plus.
  • Familiarity with demand planning, catalog management systems, and digital marketing strategies.
  • Strong project management, problemsolving, and relationship management skills.
  • Datadriven mindset with the ability to analyze sales trends and implement optimizations.
  • Strong leadership with the ability to manage crossfunctional teams.
  • Ability to work crossfunctionally and communicate effectively with internal teams and external partners.
    • Compensation and Benefits
  • Competitive Base salary plus Commission
  • Medical health benefits, dental and vision insurance, Life and AD&D Insurance
  • 401k plan with employer matching
  • Paid Holidays, PTO and Sick
  • Employee Discount Program
  • Allowance for auto and cell phone
  • Team Building Events

Apply