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Ecommerce Operations Manager Jobs in Commack, NY

Lifetime Brands

eCommerce Coorindator

Garden City, NY · On-site

$65K - $75K/yr

Ownership of performance, and day-to-day management, coordination and execution of site's content operations and customer experience. * Manage e-commerce marketing calendar that includes homepage ...

UJUU

Senior Ecommerce Manager

New York, NY

$166K - $167K/yr

Souk + SEPIA is looking for an E-Commerce Operations Manager to manage operations and vendor partnerships in support of long term, profitable growth of the marketplace business through strategic e ...

UJUU

Senior Ecommerce Manager

New York, NY · On-site

$166K - $167K/yr

Souk + SEPIA is looking for an E-Commerce Operations Manager to manage operations and vendor partnerships in support of long term, profitable growth of the marketplace business through strategic e ...

UJUU

Senior Ecommerce Manager

New York, NY · On-site

$166K - $167K/yr

Souk + SEPIA is looking for an E-Commerce Operations Manager to manage operations and vendor partnerships in support of long term, profitable growth of the marketplace business through strategic e ...

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All JobsEcommerce Operations JobsEcommerce Operations Manager JobsEcommerce Operations Manager Jobs in Commack, NY

Ecommerce Operations Manager information

See Commack, NY salary details

$32.1K

$65.7K

$122.7K

How much do ecommerce operations manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for ecommerce operations manager in Commack, NY is $65,712.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $80,300.00 per year, depending on experience, location, and employer.

What does an ecommerce operations manager do?

An Ecommerce Operations Manager oversees the daily operations of an online retail business. Their responsibilities include managing order processing, inventory, logistics, and customer service to ensure smooth and efficient online transactions. They also coordinate with marketing, IT, and warehouse teams to optimize the customer experience and streamline fulfillment processes. Additionally, they analyze performance data to identify areas for improvement and implement strategies to increase sales and operational efficiency.

What are the key skills and qualifications needed to thrive as an ecommerce operations manager?

To thrive as an Ecommerce Operations Manager, you need expertise in supply chain management, inventory control, order fulfillment, and a strong understanding of e-commerce platforms, typically supported by a relevant degree or experience. Familiarity with tools like Shopify, Magento, ERP systems, analytics platforms, and certifications in logistics or project management are highly valuable. Exceptional organizational skills, problem-solving abilities, and strong communication are critical soft skills for coordinating teams and handling customer issues. These skills and qualifications ensure seamless operations, drive customer satisfaction, and support business growth in a competitive online marketplace.

What are some common challenges faced by ecommerce operations managers, and how can they be overcome?

Ecommerce Operations Managers often encounter challenges such as coordinating logistics across multiple platforms, maintaining inventory accuracy, and ensuring timely order fulfillment. Navigating rapidly changing customer demands and supply chain disruptions can also pose difficulties. These challenges are best addressed by leveraging robust inventory management systems, fostering close communication with warehouse and customer service teams, and regularly analyzing performance metrics to identify areas for improvement. Proactive problem-solving and adaptability are key to excelling in this dynamic environment.

What is the difference between Ecommerce Operations Manager vs Ecommerce Merchandiser?

AspectEcommerce Operations ManagerEcommerce Merchandiser
Primary FocusOverseeing daily online store operations, logistics, and order fulfillmentPlanning and executing product presentation, pricing, and promotional strategies
Required SkillsLogistics, supply chain management, data analysisVisual merchandising, marketing, product placement
Work EnvironmentOperations teams, logistics providers, customer serviceMarketing teams, creative departments, product teams
Common CertificationsSupply Chain certifications, eCommerce platform trainingDigital marketing, visual merchandising certifications

The Ecommerce Operations Manager primarily manages the backend processes ensuring smooth order fulfillment and logistics, while the Ecommerce Merchandiser focuses on product presentation and promotional strategies to drive sales. Both roles are essential in eCommerce but serve different functions within the online retail environment.

What cities near Commack, NY are hiring for Ecommerce Operations Manager jobs?

Cities near Commack, NY with the most Ecommerce Operations Manager job openings:

Infographic showing various Ecommerce Operations Manager job openings in Commack, NY as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,712 per year, or $31.6 per hour.

E-Commerce Operations Manager

New York, NY

Summit Golf Brands
See more jobs at Summit Golf Brandsexternal

Full-time

Re-posted 12 days ago

Job description

About the Role:

The Ecommerce Operations Manager is the operational backbone of our ecommerce team. This person helps keep the site running smoothly, ensures product is live and accurate, supports promotional setup, and assists in coordinating with our digital agency on day-to-day execution. This role reports directly to the Head of Ecommerce and works as a close extension of that role.

This is a role for someone who knows Shopify inside and out, thrives in the details, and takes pride in making sure things are done right. You will support almost every corner of the ecommerce business, from email to site performance to post-purchase operations, and you will be a reliable, proactive partner to the team. If you get satisfaction from a clean backend, a flawless product launch, and a site that just works, this role was built for you.

What You'll Support and Own:Shopify Operations and Site Management
  • Serve as the team's Shopify day-to-day operator, maintaining a deep working knowledge of the platform across all functions
  • Assist with product uploads and catalog management, ensuring all products are live, accurate, and properly categorized across the site
  • Support the setup and management of promotions, discount codes, and pricing updates in Shopify, ensuring accurate execution aligned with the marketing and merchandising calendar
  • Help evaluate and recommend Shopify apps and third-party tool integrations, bringing forward informed suggestions on new tools that could improve site performance or operational efficiency
  • QA all site updates, product launches, and promotional changes before they go live to catch errors and ensure everything is working as intended
  • Support on-site content management including banners, homepage updates, and seasonal creative swaps in coordination with the creative and marketing teams
Digital Agency Support
  • Assist in day-to-day coordination with our digital agency, helping manage communication, project briefs, and timelines
  • Help translate internal business needs into clear briefs for the development team, ensuring they have the context and specifications required to execute
  • Track the status of open development projects, flag blockers early, and keep the team informed on progress
  • Assist with QA and testing on development work, providing structured feedback and flagging issues before sign-offs
Email Marketing Support
  • Support email marketing execution in Klaviyo, assisting with campaign setup, send scheduling, segmentation, and deployment
  • Help analyze email performance data and support optimization of sends, segmentation strategy, and audience targeting in close partnership with the team
  • Ensure email campaigns are properly coordinated with on-site promotions, product launches, and landing pages for a seamless customer experience
Site Performance, SEO, and CRO Support
  • Monitor the site regularly and flag bugs, broken experiences, and performance issues to the development team for resolution
  • Support SEO operational tasks including meta titles, descriptions, URL structures, and schema updates within Shopify
  • Monitor site speed and Core Web Vitals, flagging issues to the agency and tracking resolution
  • Support paid media campaign execution by helping ensure landing pages, UTM tracking, and on-site setup are correctly implemented and aligned with campaign needs
  • Assist with A/B testing coordination, ensuring tests are set up correctly and results are tracked and reported back to the team
Post-Purchase Operations and Customer Service Support
  • Act as a liaison between operations, customer service, and the ecommerce team on post-purchase topics including returns, exchanges, and order management
  • Help identify friction points in the post-purchase flow and support initiatives to improve the customer experience after checkout
  • Work with the warehouse and ops teams to help ensure ecommerce-specific operational processes are running smoothly
  • Help triage site-related issues raised by customer service and ensure they are escalated and resolved in a timely manner
Loyalty Program Support
  • Support the operational management of the loyalty and rewards program within Shopify, assisting with setup, maintenance, and troubleshooting
Data and Reporting
  • Pull and maintain regular performance reports using Google Analytics and Shopify, tracking traffic, conversion, sales trends, and site health
  • Support the team with data analysis and insights that inform site strategy and decision making
  • Monitor key ecommerce metrics and flag anomalies or opportunities proactively
  • Use project management tools to help track workstreams, priorities, and deadlines across the team
Marketplace Management
  • Have an understanding of Amazon listing setup, content optimization, inventory sync, order management, and troubleshooting account health issues
  • TikTok Shop operations, including catalog sync, product listings, and coordination with marketing on live-shopping and affiliate initiatives
  • Maintain accurate product and inventory feeds across all marketplace channels, ensuring pricing, availability, and content stay consistent with the Shopify source of truth
  • Monitor marketplace performance metrics (conversion, buy box/win rate, account health, reviews) and flag issues or opportunities to the team
  • Coordinate with marketing and merchandising to ensure marketplace promotions, pricing, and product launches stay aligned with the broader ecommerce calendar
What You Bring:
  • 3 to 5 years of experience in ecommerce operations, site management, or a closely related role
  • Deep Shopify knowledge is required, this is a must-have. You need to know the platform inside and out
  • Experience supporting or coordinating with external development agencies or technical partners
  • Hands-on experience with Klaviyo or a comparable email marketing platform including campaign setup, segmentation, and performance analysis
  • Proficiency in Google Analytics with the ability to pull reports and interpret performance data independently
  • Experience with project management tools such as Monday
  • Familiarity with SEO best practices as they apply to ecommerce product and category pages
  • Experience evaluating and implementing Shopify apps and third-party integrations
  • Exceptionally organized with strong attention to detail and the ability to manage multiple workstreams simultaneously
  • Clear communicator who can translate between business needs and technical requirements
  • A proactive mindset. You spot problems before they become issues and come with solutions
  • Comfortable working in a fast-paced environment where priorities can shift quickly
  • Passion for golf or the active lifestyle space is a genuine plus
  • Bachelor's degree in business, marketing, or a related field preferred

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