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Ecommerce Manager Jobs in Rochester Hills, MI (NOW HIRING)

Eccalon LLC

E-Commerce Manager

Detroit, MI

Epoch Sports is seeking a E-Commerce & Customer Experience Manager to lead the charge across our online storefront and customer journey. This hybrid role combines digital merchandising, website ...

Kroger

e-COMMERCE/DEPARTMENT LEAD

Milford, MI

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity ...

Kroger

e-COMMERCE/DEPARTMENT LEAD

Dearborn, MI · On-site

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity ...

Kroger

STR MGMT/e-COMMERCE SUPERVISOR

Grand Blanc, MI · On-site

... manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs * Report all issues with item shelf allocation to division KOMPASS team

Kroger

STR MGMT/e-COMMERCE SUPERVISOR

Dearborn, MI · On-site

... manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs * Report all issues with item shelf allocation to division KOMPASS team

Kroger

e-COMMERCE/CLERK

Fenton, MI · On-site

$14 - $17.50/hr

Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair * Perform required opening and closing procedures * Learn and adapt to new and improved ...

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All JobsEcommerce JobsEcommerce Manager JobsEcommerce Manager Jobs in Rochester Hills, MI

Ecommerce Manager information

See Rochester Hills, MI salary details

$21.2K

$71K

$112.3K

How much do ecommerce manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for ecommerce manager in Rochester Hills, MI is $70,993.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,400.00 and $88,400.00 per year, depending on experience, location, and employer.

How much do ECommerce managers get paid?

Ecommerce managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on experience, location, and company size. Senior roles or those in high-demand markets can offer higher compensation, often including bonuses and benefits. Strong skills in digital marketing, analytics, and platform management are valued in this role.

What do e-commerce managers do?

E-commerce managers oversee online sales operations, including managing website content, optimizing user experience, analyzing sales data, and coordinating marketing strategies. They often work with tools like analytics platforms and e-commerce platforms, and require skills in digital marketing, data analysis, and project management.

What is the salary of an Ecommerce manager?

The salary of an Ecommerce Manager typically ranges from $60,000 to $120,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may offer higher compensation, and skills in digital marketing, analytics, and platform management can influence pay levels.

How does an Ecommerce Manager typically collaborate with other departments to drive online sales?

An Ecommerce Manager frequently works cross-functionally with departments like marketing, IT, customer service, and logistics. They coordinate with marketing to plan promotions and digital campaigns, partner with IT to ensure the website’s performance and user experience, and work with logistics to streamline order fulfillment and shipping. Regular communication and collaboration are essential to align strategies, address challenges quickly, and ensure a seamless shopping experience for customers. This teamwork is key to achieving sales targets and growing the online business.

Will AI replace e-commerce?

As an Ecommerce Manager, AI is increasingly used to automate tasks like inventory management, customer service, and personalized marketing. However, AI is a tool that enhances human decision-making rather than replacing the need for strategic oversight and customer relationship skills in e-commerce roles.

What are the key skills and qualifications needed to thrive as an Ecommerce Manager, and why are they important?

To thrive as an Ecommerce Manager, you need expertise in digital marketing, sales analytics, and online merchandising, often backed by a degree in business, marketing, or a related field. Proficiency with ecommerce platforms (like Shopify or Magento), analytics tools (such as Google Analytics), and experience with SEO/SEM are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help drive team performance and create positive customer experiences. These skills are crucial for optimizing online sales, managing digital storefronts, and achieving business growth in a competitive online marketplace.

What Is an E-commerce Manager?

E-commerce managers oversee all online activities for a business, including advertising, marketing, and web maintenance. As an e-commerce manager, you are in charge of all aspects of web design and development, including marketing and sales. Other responsibilities include managing the online staff, working directly with shipping companies and suppliers, and addressing customer service issues. You need business, information technology, and marketing experience to excel in this career. Strong communication skills are also a must.

What does an Ecommerce Manager do?

An Ecommerce Manager is responsible for overseeing and driving the online sales of a business. They manage the company’s ecommerce website, coordinate digital marketing strategies, and analyze data to improve sales performance. Their duties include optimizing the online shopping experience, managing product listings, ensuring smooth order fulfillment, and collaborating with other departments to achieve sales targets. Ecommerce Managers also stay up-to-date with industry trends and technologies to keep the business competitive.

What is the difference between Ecommerce Manager vs Digital Marketing Manager?

AspectEcommerce ManagerDigital Marketing Manager
Primary FocusOverseeing online sales, website management, and product listingsDeveloping and executing online marketing campaigns to drive traffic and brand awareness
Required SkillsE-commerce platforms, sales analytics, website optimizationSEO, SEM, content marketing, social media strategy
Work EnvironmentRetail or e-commerce companies, online retail platformsMarketing agencies, corporate marketing departments
Common CertificationsGoogle Analytics, Shopify, Adobe Commerce certificationsGoogle Ads, HubSpot, Facebook Blueprint certifications

The Ecommerce Manager primarily focuses on managing online sales channels, website performance, and product listings, ensuring a seamless shopping experience. In contrast, the Digital Marketing Manager concentrates on creating marketing strategies to attract visitors and increase brand visibility. Both roles often collaborate but serve different core functions within the online business ecosystem.

More about Ecommerce Manager jobs
What are the most commonly searched types of Ecommerce jobs in Rochester Hills, MI? The most popular types of Ecommerce jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Ecommerce Manager jobs? Cities near Rochester Hills, MI with the most Ecommerce Manager job openings:
Ecommerce Manager jobs near you
Infographic showing various Ecommerce Manager job openings in Rochester Hills, MI as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, 2% Contract, and 1% Summer. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $70,993 per year, or $34.1 per hour.

E-Commerce Manager

Epoch Sports International LLC

Detroit, MI

Full-time

Re-posted 14 days ago

Job description

Job Description

Epoch Sports is seeking a E-Commerce Manager to lead the charge across our online storefront and customer journey. This hybrid role combines digital merchandising, website management, campaign coordination, and hands-on customer support. You’ll be responsible for running the day-to-day operations of our e-commerce business — optimizing product listings, launching drops, troubleshooting site performance — while also handling customer inquiries and building relationships with our community. This is a perfect opportunity for someone who is both analytical and empathetic, thrives in a fast-moving sports environment, and is ready to help a bold brand grow.

Key Responsibilities

  • E-Commerce Operations (60%)
    • Oversee the Epoch Sports Shopify Plus store, including product uploads, pricing updates, product categorization, collections, and metadata
    • Monitor and improve website performance, UX, and conversion rates
    • Coordinate seasonal product drops, campaign pages, sales promotions, and restocks with marketing and creative teams
    • Ensure on-site branding, product imagery, and copy reflect current marketing strategy and tone
    • Track performance KPIs: conversion rate, bounce rate, AOV, UPT, return rate, and site speed
    • Collaborate with fulfillment and warehouse teams to ensure accurate inventory flow and timely shipping
    • Manage integrations and tools such as Klaviyo, Gorgias, Google Analytics, Meta Ads, and post-purchase flows
  • Customer Experience (40%)
    • Provide responsive, solution-oriented customer support via Gorgias (email, chat, and phone)
    • Resolve issues related to orders, returns, shipping delays, product sizing, and general inquiries
    • Update and maintain FAQ, sizing guides, return policies, and automated responses to improve self-service options
    • Track and escalate recurring feedback to internal teams (product, ops, design)
    • Represent the voice of the customer in strategic meetings to enhance the overall user journey
    • Maintain a helpful, professional, and brand-aligned tone across all customer communication

Qualifications

  • 2–4 years of experience in an e-commerce or DTC brand, ideally within sports, athletic wear, or consumer products
  • Proficiency with Shopify Plus, Google Analytics, and Gorgias (or comparable customer support platform)
  • Strong written communication skills and an instinct for customer tone and messaging
  • Ability to analyze data, identify trends, and implement site optimizations
  • Comfortable working cross-functionally in a fast-paced, startup-like environment
  • Organized, adaptable, and self-motivated with an entrepreneurial mindset
  • Passion for sports, athletics, and performance gear a strong plus

Bonus Skills (Not Required but Preferred)

  • Familiarity with paid media platforms (Meta Ads, Google Ads)
  • Experience with Klaviyo or email/SMS campaign coordination
  • Working knowledge of inventory systems and warehouse operations
  • Exposure to visual merchandising or light graphic editing (e.g., Canva, Adobe Express)

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