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Ecommerce Customer Service Remote Jobs in Boca Raton, FL

Cross Catholic Outreach

Web Developer

Pompano Beach, FL · Remote

$63K - $73K/yr

Remote Position Type: Position Summary: The Web Developer is responsible for designing, building ... e-commerce platforms, shopping cart technologies, and payment service providers or gateways · ...

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Ecommerce Customer Service Remote information

See Boca Raton, FL salary details

$9

$17

$25

How much do ecommerce customer service remote jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ecommerce customer service remote in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote ecommerce customer service employees, and how can they be managed?

Remote ecommerce customer service representatives often encounter challenges such as managing high volumes of inquiries, maintaining clear communication without in-person cues, and staying updated on rapidly changing product information. To manage these, it's important to develop strong organizational skills, leverage available communication tools, and participate in regular team meetings or trainings. Establishing a dedicated workspace and setting clear boundaries can also help maintain focus and productivity while working remotely.

What are the key skills and qualifications needed to thrive as an ecommerce customer service remote employee?

To thrive as an Ecommerce Customer Service Remote, you need strong communication skills, problem-solving abilities, and familiarity with online retail platforms, typically supported by a high school diploma or equivalent. Proficiency with CRM systems, helpdesk software, and order management tools is commonly required. Patience, empathy, and the ability to work independently help you stand out in this role. These skills ensure effective customer support, maintain brand reputation, and contribute to customer satisfaction in a competitive online marketplace.

What is the difference between Ecommerce Customer Service Remote vs Ecommerce Support Specialist?

AspectEcommerce Customer Service RemoteEcommerce Support Specialist
CredentialsBasic customer service skills, sometimes CRM software knowledgeCustomer service skills, technical troubleshooting knowledge
Work EnvironmentRemote, online communication platformsRemote or on-site, depending on company
Industry UsageCommon in online retail and marketplacesUsed in e-commerce platforms, online stores
Search & Comparison IntentHigh overlap, often searched interchangeablyRelated but more technical support focus

Both roles involve assisting online shoppers, but Ecommerce Customer Service Remote primarily handles customer inquiries and order issues, while Ecommerce Support Specialist may also troubleshoot technical problems. The roles often overlap in skills and work environment, making them closely related in the e-commerce industry.

What does an ecommerce customer service remote employee do?

An Ecommerce Customer Service Remote employee assists online shoppers by answering questions, resolving issues, and processing orders or returns—all from a remote location. They communicate with customers via email, chat, or phone to ensure a positive shopping experience. Their responsibilities may include tracking shipments, handling complaints, and providing product information. This role requires strong communication skills and the ability to multitask effectively while working independently.
What are popular job titles related to Ecommerce Customer Service Remote jobs in Boca Raton, FL? For Ecommerce Customer Service Remote jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Ecommerce Customer Service Remote jobs in Boca Raton, FL look for? The top searched job categories for Ecommerce Customer Service Remote jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Ecommerce Customer Service Remote jobs? Cities near Boca Raton, FL with the most Ecommerce Customer Service Remote job openings:
Ecommerce Customer Service Remote jobs near you
Infographic showing various Ecommerce Customer Service Remote job openings in Boca Raton, FL as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Verification Representative (Remote) - FL

Centerfield/Datalot

Fort Lauderdale, FL • On-site, Remote

$16/hr

Other

Posted 20 days ago

Job description

Hi, We're Centerfield.
Super-powered customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world's leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield's digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized as a Best Place to Work in Los Angeles.
The Opportunity ...
As a Part-time Contact Center Customer Service Rep with Datalot, you play a key part in representing both our clients and their customers. You are helping to ensure that our clients are speaking with consumers who are eligible for the products they offer.
Please note that we are only authorized to hire for this role in the following states: Texas, Tennessee, North Carolina, Utah, and Florida.
Schedule: Monday-Friday, 11:00 AM - 5:00 PM EST
Start Date: September 14th, 2026
Responsibilities
  • Fielding a high volume of outbound and/or inbound phone calls
  • Transferring customers to the appropriate department(s)
  • Handling and resolving customer inquiries
  • Being the first point of contact for our customers looking for various products or services
  • Such other duties and responsibilities as your managers may assign from time to time
  • Secure, hardwired high-speed internet to ensure uninterrupted connectivity
  • Please note that due to the demands of this role and the need for consistent focus during scheduled work hours, individuals must be free from personal responsibilities or obligations that may interfere with their ability to work uninterrupted.

Attributes
  • Strong communicator
  • Attention to detail
  • Strong organizational skills

Internal/External
  • Customers and Clients with respect to fielding outbound/inbound phone calls
  • Call Center Managers for line management

Life At Centerfield...
  • Competitive weekly pay + uncapped commission
  • Paid virtual training
  • Fun and Competitive company culture and team activities
  • Career growth - we enjoy promoting from within!

Candidates must be able to pass a pre-employment background check and must be authorized to work in the United States.
Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.
To learn more, visit us Here.
Interviews will take place after resumes have been screened for the minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.
For more information about our collection, use, and disclosure of your personal information in connection with our evaluation of your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/.
Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.
Employment is contingent upon the successful completion of a Background Check

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