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Ecommerce Associate Jobs in Tyler, TX (NOW HIRING)

Cavender's

IT Director, Retail Technology

Tyler, TX · On-site

Develop technology roadmaps that improve store associate efficiency and enhance the customer ... Partner with eCommerce and Marketing teams to support omnichannel customer journeys. * Oversee ...

Kroger

Online Grocery Pick-Up Clerk

Henderson, TX

$13.75 - $16.50/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Skechers

Retail Sales Associate

Tyler, TX · On-site

$14.50 - $15.39/hr

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working ... stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party ...

Skechers

Retail Sales Associate

Tyler, TX · On-site

$14.50 - $15.39/hr

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working ... stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party ...

Skechers

Retail Sales Associate

Tyler, TX

$14.50 - $15.39/hr

As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working ... stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party ...

Abercrombie

Key Lead - Broadway Square, Hollister

Tyler, TX · On-site

$17 - $19.75/hr

What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate,you'llbe eligible toparticipatein ... e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Learn more about A&F Co ...

All JobsEcommerce Associate JobsEcommerce Associate Jobs in Tyler, TX

Ecommerce Associate information

See Tyler, TX salary details

$10

$18

$31

How much do ecommerce associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for ecommerce associate in Tyler, TX is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The job may require multitasking, attention to detail, and working under deadlines, which can contribute to stress levels. However, stress varies depending on the company, workload, and individual coping skills.
What are the most commonly searched types of Ecommerce jobs in Tyler, TX? The most popular types of Ecommerce jobs in Tyler, TX are:
What are popular job titles related to Ecommerce Associate jobs in Tyler, TX? For Ecommerce Associate jobs in Tyler, TX, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Tyler, TX look for? The top searched job categories for Ecommerce Associate jobs in Tyler, TX are:
What cities near Tyler, TX are hiring for Ecommerce Associate jobs? Cities near Tyler, TX with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Tyler, TX as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,943 per year, or $18.7 per hour.

IT Director, Retail Technology

Cavender's

Tyler, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Cavender's rating

4.4

Company rating: 4.4 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

102nd of 104 rated fashion retailers

Job description

Overview
Cavender's, the leading retailer in the Western and workwear industry, is seeking an experienced and strategic IT Director, Retail Technology to lead the vision, delivery, and optimization of the company's retail and enterprise technology portfolio. Reporting to the Chief Information Officer, this role is responsible for technology solutions that support store operations, omnichannel commerce, customer engagement, supply chain execution, and enterprise business processes, including Microsoft Dynamics 365 Finance & Operations, Point of Sale systems, payment technologies, loyalty platforms, and critical business integrations. The IT Director, Retail Technology partners closely with executive leadership, business stakeholders, technology vendors, and managed service providers to align technology investments with organizational objectives, drive digital transformation initiatives, improve operational efficiency, enhance the customer experience, and ensure reliable, scalable technology solutions that support Cavender's continued growth.
Duties and Responsibilities
Retail Technology & Store Operations
  • Own all technology supporting retail store operations including Point of Sale (POS), payment terminals, back-office systems, inventory management, receiving, fulfillment, and store productivity solutions.
  • Develop technology roadmaps that improve store associate efficiency and enhance the customer experience.
  • Lead new store technology deployments, hardware refresh initiatives, and retail technology modernization efforts.

Warehouse Management Systems & Distribution Operations
  • Provide leadership for warehouse management systems and related technologies supporting distribution center operations, including inventory control, receiving, replenishment, picking, packing, shipping, returns, and cycle counting.
  • Partner with Supply Chain, Distribution Center leadership, Store Operations, eCommerce, and Finance teams to align warehouse technology capabilities with operational goals, fulfillment needs, and business growth.
  • Oversee integrations between warehouse management systems, Microsoft Dynamics 365 Finance & Operations, eCommerce platforms, order management systems, parcel carriers, inventory systems, and reporting platforms.
  • Drive technology initiatives that improve inventory accuracy, fulfillment speed, labor efficiency, shipment visibility, exception management, and overall distribution center performance.

Omnichannel Commerce & Customer Experience
  • Partner with eCommerce and Marketing teams to support omnichannel customer journeys.
  • Oversee integrations between eCommerce platforms, order management systems, loyalty solutions, customer engagement platforms, and enterprise applications.
  • Drive initiatives that improve customer acquisition, retention, loyalty, and digital engagement.

Payments & Financial Technology
  • Lead payment technology strategy including card processing, payment terminals, digital wallets, Buy Now Pay Later solutions, gift card platforms, and payment security.
  • Lead fraud prevention and payment security initiatives, partnering with Finance, Loss Prevention, and third-party providers to identify emerging risks, implement controls, reduce fraud exposure, and protect both company assets and customer transactions across all sales channels.
  • Partner with Finance to optimize payment processing costs and improve customer payment experiences.

Enterprise Applications & Business Systems
  • Provide leadership for enterprise business applications supporting Retail, Supply Chain, Distribution, Finance, Customer Service, and Corporate Operations.
  • Establish application governance standards, release management processes, and technology roadmaps.

Vendor & Managed Services Governance
  • Manage relationships with strategic technology vendors, implementation partners, and managed service providers.
  • Establish service level expectations and accountability measures to ensure high-quality technology support and delivery.

Security, Compliance & IT Controls
  • Partner with Information Security, Internal Audit, and Finance teams to ensure compliance with SOX, PCI, and internal control requirements.
  • Oversee user access governance, segregation of duties reviews, change management processes, and application security controls.

Data & Business Process Optimization
  • Lead continuous improvement initiatives focused on process automation, data quality, system performance, and operational efficiency.
  • Drive data governance initiatives that improve reporting accuracy, business insights, and decision-making capabilities.

Qualifications and Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 10+ years of experience in IT, with at least 5 years in a leadership role.
  • Demonstrated experience leading technology strategy, application delivery, and operational support within a retail, distribution, logistics, or omnichannel environment.
  • Experience managing complex system integrations between enterprise applications, eCommerce platforms, third-party service providers, payment processors, logistics providers, and customer engagement solutions.
  • Proven success leading digital transformation initiatives, business process optimization efforts, and large-scale technology implementations.
  • Experience developing and executing technology roadmaps aligned with business objectives and organizational growth strategies.
  • Strong understanding of retail operations, inventory management, supply chain processes, customer experience technologies, and omnichannel commerce.
  • Experience managing technology vendors, managed service providers, implementation partners, and strategic technology relationships.
  • Knowledge of IT governance, security controls, compliance requirements, disaster recovery planning, and risk management best practices.
  • Proven ability to lead cross-functional teams, manage competing priorities, and deliver complex projects on time and within budget.
  • Excellent communication, presentation, and stakeholder management skills, with the ability to translate technical concepts into business value for executive and operational audiences.
  • Strong analytical, problem-solving, and decision-making skills with a focus on continuous improvement and operational excellence.

Technical Skills
  • Understanding of retail POS architecture, store systems, payment terminals, receipt printers, scanners, cash drawers, mobile devices, back-office systems, and store network dependencies.
  • Experience with payment technologies, including payment gateways, processors, card-present and card-not-present transactions, tokenization, digital wallets, gift cards, fraud tools, chargebacks, reconciliation, and PCI compliance.
  • Experience with system integration methods, including APIs, middleware, EDI, batch processing, file-based integrations, event-driven integrations, web services, and third-party connectors.
  • Familiarity with Microsoft Azure, cloud-hosted applications, identity management, monitoring, application environments, and cloud integration concepts.
  • Experience with SQL, relational databases, reporting tools, data validation, data mapping, and troubleshooting data issues across enterprise applications.
  • Knowledge of application lifecycle management, including requirements gathering, solution design, configuration, development coordination, testing, deployment, release management, and support transition.
  • Familiarity with IT service management tools and practices, including incident management, problem management, change management, request management, knowledge management, and service level reporting.
  • Experience with project management and delivery tools, such as Jira, Azure DevOps, Microsoft Project, Smartsheet, ServiceNow, or similar platforms.
  • Ability to troubleshoot complex business and technical issues across applications, integrations, data flows, vendors, infrastructure, and operational processes.
  • Strong understanding of security and access controls, including role-based access, segregation of duties, audit logging, privileged access, and application security governance.
  • Familiarity with retail analytics, reporting, master data, inventory data, sales data, customer data, and operational dashboards.
  • Ability to evaluate technical designs, vendor proposals, architecture decisions, support models, and technology roadmaps

Preferred Skills
  • Expertise in Microsoft Dynamics 365 Finance & Operations, particularly in Commerce and Supply Chain Management modules, and CE modules, particularly Sales Professional and Contact Center.
  • Knowledge of project management, service management, and software delivery methodologies, including Agile, Waterfall, ITIL, and change management best practices.
  • Experience using industry accepted project management tools.

Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.
Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (844) 283 - 8423 or visit your nearest Cavender's store.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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