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Ecommerce Associate Jobs in Springfield, VA (NOW HIRING)

Aprio

Onboarding Accounting Associate

Arlington, VA · On-site +1

Aprio's Client Accounting Services Technology & Ecommerce team is looking for anOnboarding Accounting Associate to join their growing team. We are a team of highly skilled accountants that work in a ...

Aprio

Onboarding Accounting Associate

Rockville, MD · On-site +1

Aprio's Client Accounting Services Technology & Ecommerce team is looking for anOnboarding Accounting Associate to join their growing team. We are a team of highly skilled accountants that work in a ...

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in Springfield, VA

Ecommerce Associate information

See Springfield, VA salary details

$11

$20

$34

How much do ecommerce associate jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for ecommerce associate in Springfield, VA is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

Does e-commerce pay well?

Ecommerce associates typically earn hourly wages that vary by experience, location, and company, with median pay around minimum wage to $15 per hour in many regions. Experienced or specialized roles, such as those involving inventory management or customer service, can pay higher. Overall, pay is generally moderate and often supplemented with bonuses or commissions in some companies.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What does an e-commerce associate do?

An e-commerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of an online store. They often use e-commerce platforms like Shopify or Amazon Seller Central and may assist with inventory management and order fulfillment.

Will AI replace e-commerce?

Ecommerce associates support online sales by managing product listings, customer service, and order processing. While AI tools can automate tasks like chat support and inventory management, human oversight remains essential for complex customer interactions and decision-making. AI is expected to augment rather than fully replace ecommerce roles.

What does an ecommerce employee do?

An ecommerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of online sales platforms. They often use tools like inventory management systems and may analyze sales data to improve performance. Strong communication skills and familiarity with e-commerce platforms are important for this role.
What are the most commonly searched types of Ecommerce jobs in Springfield, VA? The most popular types of Ecommerce jobs in Springfield, VA are:
What job categories do people searching Ecommerce Associate jobs in Springfield, VA look for? The top searched job categories for Ecommerce Associate jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Ecommerce Associate jobs? Cities near Springfield, VA with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Springfield, VA as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,167 per year, or $20.8 per hour.
E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager)

E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager)

Whole Foods Market

Chevy Chase, MD • On-site

$21.55 - $35/hr

Full-time

Medical, PTO

Posted 14 days ago

Whole Foods Market rating

7.6

Company rating: 7.6 out of 10

Whole Foods Market

Based on 1,447 frontline employees who took The Breakroom Quiz

6.1

Company rating compared to similar companies: 6.1 out of 10

Grocery stores average

Based on 49,674 frontline employees who took The Breakroom Quiz

The best things about working at Whole Foods Market

  • 97%

    97% say they get paid time off

    say they get paid time off

  • 88%

    88% say their health insurance is affordable

    say their health insurance is affordable

  • 86%

    86% say they have respectful managers

    say they have respectful managers

Featured by Whole Foods Market, based on 1447 Breakroom Quiz responses from their frontline employees

Job description

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

At Whole Foods Market, we're working to nourish people and the planet. We’re committed to providing record-setting grocery delivery services to our Whole Foods Market On Amazon (WFMOA) customers. This fast-growing program requires talented, resilient, and purpose-driven teams who

are passionate about our quality products and great customer service. We think you’ll

agree that it’s a great time to join #TeamWFM.

The Associate Team Leader, WFMOA: E-Commerce requires you to lean into five key areas: safety, quality, customer service, productivity, and fun.

On a daily basis, you can expect to support the WFMOA E-Commerce team by:

  • Ensuring a safe work environment for all Team Members.
  • Reviewing the work forecasts and determine productivity and utilization requirements to meet the overall WFMOA objectives.
  • Partnering with other departments to ensure a timely process flow in and out of stores and helping meet customer order times.
  • Proactively identifying and leading process improvement initiatives.
  • Balancing labor, ensuring that you are operating a balanced and efficient shift while meeting all production goals.
  • Embracing a start-up mentality and emphasize “have fun.”

Responsibilities
Associate Team Leaders are responsible for ensuring Team Members are properly trained and prepared to focus on their jobs. You will assist the Team Leader in implementing and administering processes and policies consistently. This includes reporting and deep diving on areas including productivity, quality, safety, and customer service - as a means for achieving or exceeding Whole Foods Market expectations. The Assistant Team Leader will assess performance results for team members and partner with leadership teams on development to drive improvements.

Additional responsibilities include:

  • Coordinate process flow to ensure products are dispatched on time to meet on-line customer delivery promise
  • Maintain awareness of in-store customer needs and direct Team Members as necessary to satisfy and delight customers; responds promptly to customer requests and questions.
  • Allocate labor as needed; direct and assign job duties for Team Members
  • Perform in-depth problem solving in all areas to ensure successful and continuous operations
  • Train, audit, and support Team Members to perform WFMOA standard operating procedures
  • Ensure Team Members have the proper tools to perform their jobs and coordinate repair or replacement when needed
  • Report and escalate systemic issues as necessary and in a timely manner
  • Review and update Standard Operating Procedures according to WFMOA practices
    Identify, address and resolve safety issues
     

Basic Qualifications:

  • Must have a High School diploma or equivalent
  • 18+ months retail experience for employees in a retail, distribution, or logistics environment
  • Flexibility to work weekends and or evenings
  • Availability to work overtime during peak seasons and as needed year-round
  • Authorization to work in the US without sponsorship.
  • Proficiency with email, Microsoft Office, and operations-related applications including scheduling and ordering software

Preferred Qualifications:

  • Prior experience leading high volume teams
  • Ownership in your work and team
  • Degree in Engineering, Operations, or a related field.
  • Ability to learn quickly and work under pressure in a fast-paced environment.
  • Demonstrated analytical skills and ability to problem solve and prioritize with little guidance High energy, enthusiastic, and displays an affinity for our products, core values, and company
  • Philosophy
  • Demonstrates exceptional level of knowledge surrounding (new) products, item location,
  • pricing and awareness of relevant competitors and industry trends.
  • Demonstrated communication skills (written and verbal) with all levels of team members and leadership
The wage range for this position is $21.55-$35.00 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Working at Whole Foods Market

Perks for frontline workers

From Whole Foods Market, via Breakroom

  • 20% employee discount

  • Paid time off

  • Flexible scheduling

  • Health insurance with dental & vision

  • Growth opportunities

What to expect from working at Whole Foods Market

From Whole Foods Market

About Whole Foods Market, in their own words

From Whole Foods Market

At Whole Foods Market, we understand that the heart and soul of our organization lies in the remarkable people who make up our team. We're more than a grocer; we're a community of diverse, talented individuals coming together to make a positive impact on the world through food.

Company values

From Whole Foods Market

Our purpose is to nourish people and the planet. We’re a purpose-driven company that aims to set the standards of excellence for food retailers. Quality is a state of mind at Whole Foods Market.

Core Values: (1) We sell the highest quality natural and organic foods (2) We satisfy and delight our customers (3) We promote team member growth and happiness (4) We practice win-win partnerships with our suppliers (5) We create profits and prosperity (6) We care about our community and the environment

What Whole Foods Market employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Whole Foods Market logo

About Whole Foods Market

Sourced by ZipRecruiter

Whole Foods Market, Inc., a subsidiary of Amazon, is an American multinational supermarket chain headquartered in Austin, Texas, which sells products free from hydrogenated fats and artificial colors, flavors, and preservatives.A USDA Certified Organic grocer in the United States, the chain is popularly known for its organic selections. Whole Foods has 500 stores in North America and seven in the United Kingdom As of March 4, 2019.

Industry

Food and beverage stores and retail

Company size

10,000+ Employees

Headquarters location

Austin, TX, US

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