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Ecommerce Associate Jobs in Rio Rancho, NM (NOW HIRING)

JCPenney

Store Manager in training

Albuquerque, NM · On-site

$75K/yr

Engage with associates and customers to enhance the overall store experience. * Conduct regular ... and eCommerce platforms throughout the U.S. and Canada. Catalyst Brands also serves leading ...

Comoto

Key Holder

Albuquerque, NM · On-site

$12.50 - $19/hr

... class e-commerce and retail experiences. What to expect when you work here As a Key Holder, you ... Associates. You can expect our 5 Core Values to drive everything we do. Aim For The Podium: * We ...

Comoto

Key Holder

Albuquerque, NM · On-site

$12.50 - $19/hr

... class e-commerce and retail experiences. What to expect when you work here As a Key Holder, you ... Associates. You can expect our 5 Core Values to drive everything we do. Aim For The Podium: * We ...

Cycle Gear

Key Holder

Albuquerque, NM · On-site

$12.50 - $19/hr

... class e-commerce and retail experiences. What to expect when you work here As a Key Holder, you ... Associates. You can expect our 5 Core Values to drive everything we do. Aim For The Podium: * We ...

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in Rio Rancho, NM

Ecommerce Associate information

See Rio Rancho, NM salary details

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How much do ecommerce associate jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for ecommerce associate in Rio Rancho, NM is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

Does e-commerce pay well?

Ecommerce associates typically earn hourly wages that vary by experience, location, and company, with median pay around minimum wage to $15 per hour in many regions. Experienced or specialized roles, such as those involving inventory management or customer service, can pay higher. Overall, pay is generally moderate and often supplemented with bonuses or commissions in some companies.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What does an e-commerce associate do?

An e-commerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of an online store. They often use e-commerce platforms like Shopify or Amazon Seller Central and may assist with inventory management and order fulfillment.

Will AI replace e-commerce?

Ecommerce associates support online sales by managing product listings, customer service, and order processing. While AI tools can automate tasks like chat support and inventory management, human oversight remains essential for complex customer interactions and decision-making. AI is expected to augment rather than fully replace ecommerce roles.

What does an ecommerce employee do?

An ecommerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of online sales platforms. They often use tools like inventory management systems and may analyze sales data to improve performance. Strong communication skills and familiarity with e-commerce platforms are important for this role.
What are the most commonly searched types of Ecommerce jobs in Rio Rancho, NM? The most popular types of Ecommerce jobs in Rio Rancho, NM are:
What job categories do people searching Ecommerce Associate jobs in Rio Rancho, NM look for? The top searched job categories for Ecommerce Associate jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Ecommerce Associate jobs? Cities near Rio Rancho, NM with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Store Manager in training

Store Manager in training

JCPenney

Albuquerque, NM • On-site

$75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Overview
Store Manager in training
The Store Manager in training will need to be relocatable within the New Mexico market.
The Store Manager contributes to profitable sales growth by executing the overall store strategy. This includes leading and engaging the team, driving operational and merchandising excellence, developing associates and leaders, and executing sales-building programs that enhance the customer experience and deliver business results.
Primary Responsibilities
Customer Service
  • Model, coach, and hold the team accountable for delivering outstanding customer service.
  • Engage with associates and customers to enhance the overall store experience.
  • Conduct regular store walkthroughs to ensure pricing and signing accuracy.
  • Reinforce service expectations through consistent leadership presence and follow-up.

Sales & Business Performance
  • Analyze sales, profit, expense, and performance data to identify opportunities.
  • Communicate business objectives, priorities, and performance results to the team.
  • Strategically drive sales through store walkthroughs, coaching, and leadership interactions.
  • Improve consistency around key performance metrics and execution standards.
  • Participate in peer group discussions to address business trends and share best practices.

Team Development
  • Provide in-the-moment coaching and feedback to associates and leaders.
  • Maintain performance notes and take timely action to address performance gaps.
  • Strengthen each leader's ability to execute business priorities and develop their teams.
  • Use recognition and rewards to reinforce positive behaviors and strong performance.
  • Motivate associates and leadership teams to align with company strategy and goals.

Specialty Businesses
  • Lead and support Salon Managers, Beauty Managers, Supervisors, and their teams.
  • Analyze sales, expenses, and performance trends to drive improvements in specialty businesses.
  • Partner with specialty leaders to ensure strong execution, customer engagement, and profitable growth.

Performance Standards
  • Support shrink, safety, and operational excellence initiatives.
  • Consistently meet established performance standards, including sales, service, profit, productivity, attendance, and leadership expectations.
  • Ensure the store operates in alignment with company policies, procedures, and brand standards.

What You Get
  • Eligibility for bonus under the Management Incentive Plan.
  • A competitive benefits package, if eligible, including:
    • Medical, dental, and vision benefits
    • Term life insurance
    • Paid vacation and holidays*
    • 401(k) with company match
    • Associate merchandise discount across all Catalyst Brands

All associates are eligible for an associate discount on merchandise at Catalyst Brands. For paid holidays, associates who are eligible for paid vacation are also eligible for eight paid holidays during the calendar year. Store hourly associates scheduled to work on a designated holiday will receive additional compensation.
*For paid vacation days and eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com.
About Catalyst Brands
Catalyst Brands ignites America's most beloved retail brands to make fashion accessible to all. Our portfolio features the legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica.
Established in 2025, when JCPenney and the former SPARC Group combined, Catalyst Brands operates approximately 1,800 retail stores, shop-in-shops, and eCommerce platforms throughout the U.S. and Canada. Catalyst Brands also serves leading wholesale accounts in North America and beyond.
For more information, visit catalystbrands.com.
#storeswrap
Pay Range
USD $75,600.00 - USD $108,000.00 /Yr.

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