Ecommerce Associate Jobs in Needham, MA (NOW HIRING)

About Us

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.

AI at SharkNinja

At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in.

Location & Schedule: Full-time, 40 hours/week, minimum 3 days per week onsite in Needham, MA. No relocation or housing assistance will be provided.

Join the SharkNinja Early Edge Experience: Built for early career talent. Geared toward impact. Driven by speed. Whether you're in a co-op or internship, our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment. You'll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge. Along the way, you'll benefit from professional development opportunities, community events, and connections that make your experience well-rounded and enriching. Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape what's next - fast.

This role: We're looking for a Product Management Co-op to support initiatives across our direct-to-consumer commerce ecosystem. You'll work alongside product managers, engineers, and business stakeholders to help ship improvements across our Salesforce Commerce Cloud storefronts and distributor/partner sites. This is a hands-on role for someone who wants to learn how product gets built and delivered at scale across multiple markets and brands.

You'll gain exposure to the full product lifecycle - from intake and discovery through delivery and measurement - while directly supporting internal teams who depend on our commerce platform.

What you'll do:

• Support product managers in gathering, documenting, and prioritizing requirements from internal stakeholders across marketing, merchandising, operations, and customer service
• Help maintain the product backlog: writing user stories, acceptance criteria, and keeping tickets organized and up to date
• Assist with intake for new requests - triaging incoming asks, clarifying scope, and routing work to the right teams
• Coordinate across engineering squads and business teams to track delivery status and unblock dependencies
• Conduct research on storefront features, distributor site functionality, and competitive/industry practices
• Pull and analyze data (ticket volumes, storefront performance, request patterns) to surface insights that inform prioritization
• Help prepare stakeholder updates, documentation, and materials for reviews
• Participate in agile ceremonies (standups, sprint planning, retrospectives)

What you'll bring:

• Currently pursuing a Bachelor's or Master's degree in Business, Computer Science, Information Systems, Engineering, or a related field
• Strong written and verbal communication skills - you can take a messy problem and write it up clearly
• Organized and detail-oriented, comfortable juggling multiple workstreams
• Analytical mindset; comfortable working with data and drawing conclusions from it
• Curiosity about e-commerce, digital products, and how online storefronts work
• Collaborative and proactive - you ask questions and follow through
• Familiarity with productivity and collaboration tools (spreadsheets, docs, project trackers)

Nice to Have:

• Exposure to Jira, Confluence, or similar project management tools
• Interest in or coursework related to e-commerce, UX, or software development
• Familiarity with Salesforce or other commerce/CRM platforms
• Basic understanding of agile/scrum methodology
• Experience with data tools (SQL, spreadsheets, BI dashboards)

What You'll Gain:

• Real ownership of meaningful work on a platform serving customers across multiple markets
• Mentorship from experienced product managers and engineering leaders
• Exposure to enterprise commerce technology and cross-functional product delivery
• A view into how large-scale DTC operations run end to end

Salary and Other Compensation: The hourly salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, health savings account (HSA) with company contribution, sick time, company holidays, employee product discount, product testing opportunities, referral bonuses, and more.

Hourly Pay Range

$30 - $36 USD

Our Culture

At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us: Life At SharkNinja Outrageously Extraordinary

SharkNinja Candidate Privacy Notice

• For candidates based in all regions , please refer to this Candidate Privacy Notice .
• For candidates based in China , please refer to this Candidate Privacy Notice .
• For candidates based in Vietnam , please refer to this Candidate Privacy Notice .

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com