Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable * Assist with scheduling to meet operational and associates' needs * Maintain the intake of ...
Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable * Assist with scheduling to meet operational and associates' needs * Maintain the intake of ...
Customer Experience Specialist
Logan, UT · On-site
$15.25 - $19.25/hr
Work alongside our e-commerce and retail store teams to flag recurring issues and help refine ... store associates. * Self-Disciplined: Able to stay productive, focused, and organized during ...
Customer Experience Specialist
Logan, UT · On-site
$15.25 - $19.25/hr
Work alongside our e-commerce and retail store teams to flag recurring issues and help refine ... store associates. * Self-Disciplined: Able to stay productive, focused, and organized during ...
Customer Experience Specialist
Logan, UT · On-site
$15.25 - $19.25/hr
Work alongside our e-commerce and retail store teams to flag recurring issues and help refine ... store associates. * Self-Disciplined: Able to stay productive, focused, and organized during ...
Customer Experience Specialist
Logan, UT · On-site
$15.25 - $19.25/hr
Work alongside our e-commerce and retail store teams to flag recurring issues and help refine ... store associates. * Self-Disciplined: Able to stay productive, focused, and organized during ...
Online Grocery Pick-Up Clerk
Logan, UT · On-site
$13 - $15.25/hr
E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...
Online Grocery Pick-Up Clerk
Logan, UT · On-site
$13 - $15.25/hr
E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...
Internet Fulfillment Specialist
Logan, UT · On-site
$13/hr
We're looking for motivated, detail-oriented, and organized individuals to join our dynamic E-Commerce Fulfillment Associate / Internet Fulfillment Specialist team. In this energetic role, you will ...
Internet Fulfillment Specialist
Logan, UT · On-site
$13/hr
We're looking for motivated, detail-oriented, and organized individuals to join our dynamic E-Commerce Fulfillment Associate / Internet Fulfillment Specialist team. In this energetic role, you will ...
Since 1954, we've grown into a global community-with a thriving e-commerce business, multiple ... Answering basic operational questions, reassigning work and training associates Qualifications Got ...
Since 1954, we've grown into a global community-with a thriving e-commerce business, multiple ... Answering basic operational questions, reassigning work and training associates Qualifications Got ...
Since 1954, we've grown into a global community-with a thriving e-commerce business, multiple ... Encouraging teamwork while obtaining a high level of associate morale and recognition * Managing ...
Since 1954, we've grown into a global community-with a thriving e-commerce business, multiple ... Encouraging teamwork while obtaining a high level of associate morale and recognition * Managing ...
Ecommerce Associate information
See Logan, UT salary details
$9.32 - $11.07
7% of jobs
$12.79 is the 25th percentile. Wages below this are outliers.
$11.07 - $12.82
18% of jobs
$12.82 - $14.57
18% of jobs
The median wage is $15.01 / hr.
$14.57 - $16.32
27% of jobs
$17.06 is the 75th percentile. Wages above this are outliers.
$16.32 - $18.07
11% of jobs
$18.07 - $19.82
3% of jobs
$19.82 - $21.57
2% of jobs
$21.57 - $23.32
2% of jobs
$23.32 - $25.07
5% of jobs
$25.07 - $26.82
3% of jobs
$26.82 - $28.58
3% of jobs
$9
$17
$28
How much do ecommerce associate jobs pay per hour?
What are the key skills and qualifications needed to thrive as an ecommerce associate?
What is an ecommerce associate?
What is the difference between Ecommerce Associate vs Customer Service Representative?
| Aspect | Ecommerce Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; familiarity with e-commerce platforms | High school diploma or equivalent; communication skills |
| Work Environment | Online retail settings, warehouses, offices | Call centers, retail stores, online support |
| Industry Usage | Primarily in e-commerce and retail companies | Across various industries including retail, telecom, and services |
| Common Search Intent | Understanding e-commerce roles, job requirements | Customer support, problem-solving skills |
The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.
What are some common challenges ecommerce associates face when managing online product listings?
Is e-commerce a stressful job?

Smith's Food and Drug rating
6.0
Based on 300 frontline employees who took The Breakroom Quiz
58th of 122 rated grocery stores
Job description
Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
MINIMUM- Proven supervisory experience
- Ability to read shelf tags
- Basic knowledge of computers
- Excellent oral/written communication skills
- Basic math skills (i.e., counting, addition, and subtraction)
- Self-directed, ability to execute projects with minimal supervision
- Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience
- Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
- Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
- Perform responsibilities required of selectors and customer attendants as needed per company guidelines
- Train all functions and duties of the selector and customer attendant roles
- Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
- Assist with scheduling to meet operational and associates' needs
- Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
- Print and distribute order labels, including orders for perishable departments
- Troubleshoot e-Commerce equipment and devices
- Maintain level of supplies needed to perform necessary duties
- Maintain organization and cleanliness of staging areas and equipment
- Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
- Perform required opening and closing procedures
- Learn and implement process improvements as directed by division or enterprise e-Commerce team
- Provide feedback on team members daily performance and annual performance reviews
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
What Smith's Food and Drug employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Smith's Food and Drug
Sourced by ZipRecruiter
Industry
Retail
Company size
5,001 - 10,000 Employees
Headquarters location
Salt Lake City, UT, US
Year founded
1948