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Ecommerce Associate Jobs in Jackson, MS (NOW HIRING)

Bell and Howell

Field Service Technician

Jackson, MS · On-site

... ecommerce and manufacturing - all backed by the best service in the industry. Location: Jackson ... Associate degree preferred. Travel: This position requires minimal travel in the United States and ...

Bell and Howell LLC

Field Service Technician

Jackson, MS · On-site

... ecommerce and manufacturing - all backed by the best service in the industry. Location: Jackson ... Associate degree preferred. Travel: This position requires minimal travel in the United States and ...

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in Jackson, MS

Ecommerce Associate information

See Jackson, MS salary details

$10

$18

$31

How much do ecommerce associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for ecommerce associate in Jackson, MS is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.47 per hour, depending on experience, location, and employer.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

Does ecommerce associate pay well?

Ecommerce associates typically earn hourly wages that are close to minimum wage or slightly above, with average salaries ranging from $12 to $20 per hour depending on experience, location, and company. Advancement opportunities and skill development in areas like inventory management or digital marketing can lead to higher pay over time.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The role requires multitasking, attention to detail, and proficiency with tools like inventory management systems, which can contribute to work-related stress levels.

What are the most commonly searched types of Ecommerce jobs in Jackson, MS?

The most popular types of Ecommerce jobs in Jackson, MS are:

What are popular job titles related to Ecommerce Associate jobs in Jackson, MS?

For Ecommerce Associate jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Ecommerce Associate jobs in Jackson, MS look for?

The top searched job categories for Ecommerce Associate jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Ecommerce Associate jobs?

Cities near Jackson, MS with the most Ecommerce Associate job openings:

Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Jackson, MS as of June 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,013 per year, or $17.3 per hour.

Counter Sales Associate-HVAC & Plumbing

Ferguson Enterprises, LLC

Jackson, MS • On-site

$14 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Ferguson Waterworks rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

26th of 421 rated retail wholesalers

Job description

Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role is more than assisting with transactions-it's about being a trusted advisor to our plumbing and HVAC contractor customers. You will leverage product expertise and problem-solving skills to help customers make informed purchasing decisions that support their business needs while aligning with our company's sales strategy. The ideal candidate is passionate about building relationships, driving sales, and delivering exceptional service.
Schedule: Monday-Friday 7:30am-4pm plus 1 Saturday(8am-11am) a month
Responsibilities
  • Engage customers proactively at the counter, on the phone, and via email to understand their needs and recommend solutions.
  • Serve as a product expert by continuously learning and applying knowledge of plumbing, HVAC and related products to guide customer decisions.
  • Drive sales growth by identifying opportunities to upsell, cross-sell, and promote strategic products and programs.
  • Utilize tools and resources (catalogs, computer systems, manufacturer databases) to locate parts and provide accurate, timely information.
  • Process transactions efficiently while ensuring accuracy and a positive customer experience.
  • Collaborate with Outside Sales Associates to support account growth and deliver seamless service.
  • Manage special orders and follow up on order status, back-orders, and delivery timelines to maintain customer satisfaction.
  • Maintain a professional, organized counter environment that reflects our commitment to quality and service.
  • Assist with inventory management, cycle counts, and stock organization.
  • Adhere to all safety regulations, including proper use of PPE (e.g., safety harness with max weight capacity of 400 lbs).

Requirements
  • 0-3 years of experience in customer service or sales; prior experience in plumbing/HVAC or related industry preferred.
  • Sales mindset with ability to meet goals, build relationships, and influence purchasing decisions.
  • Strong communication skills for consultative selling and customer engagement.
  • Self-motivated, results-oriented, and able to thrive in a fast-paced environment.
  • Digital literacy and ability to learn new systems quickly.
  • Organizational skills and ability to manage multiple priorities.
  • Passion for delivering exceptional customer experiences.
  • Ability to lift up to 50 lbs and stand for extended periods.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
Pay Range:
$18.69 - $26.14
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information

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