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Ecommerce Associate Jobs in Jackson, MS (NOW HIRING)

Kroger

Online Grocery Pick-Up Clerk

Ridgeland, MS

$13 - $15.50/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Madison, MS

$12.25 - $14.50/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Pearl, MS

$12.50 - $14.75/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Flowood, MS

$12.50 - $14.75/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Jackson, MS

$14 - $16.75/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Clinton, MS

$13 - $15.25/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Brandon, MS

$11.50 - $13.50/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Byram, MS

$13 - $15.25/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Richland, MS

$13 - $15.25/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Brandon, MS

$11.50 - $13.50/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Flowood, MS

$12.50 - $14.75/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Madison, MS

$12.25 - $14.50/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

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Ecommerce Associate information

See Jackson, MS salary details

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How much do ecommerce associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for ecommerce associate in Jackson, MS is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

Does e-commerce pay well?

Ecommerce associates typically earn hourly wages that vary by experience, location, and company, with median pay around minimum wage to $15 per hour in many regions. Experienced or specialized roles, such as those involving inventory management or customer service, can pay higher. Overall, pay is generally moderate and often supplemented with bonuses or commissions in some companies.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What does an e-commerce associate do?

An e-commerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of an online store. They often use e-commerce platforms like Shopify or Amazon Seller Central and may assist with inventory management and order fulfillment.

Will AI replace e-commerce?

Ecommerce associates support online sales by managing product listings, customer service, and order processing. While AI tools can automate tasks like chat support and inventory management, human oversight remains essential for complex customer interactions and decision-making. AI is expected to augment rather than fully replace ecommerce roles.

What does an ecommerce employee do?

An ecommerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of online sales platforms. They often use tools like inventory management systems and may analyze sales data to improve performance. Strong communication skills and familiarity with e-commerce platforms are important for this role.
What are the most commonly searched types of Ecommerce jobs in Jackson, MS? The most popular types of Ecommerce jobs in Jackson, MS are:
What job categories do people searching Ecommerce Associate jobs in Jackson, MS look for? The top searched job categories for Ecommerce Associate jobs in Jackson, MS are:
What cities near Jackson, MS are hiring for Ecommerce Associate jobs? Cities near Jackson, MS with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Jackson, MS as of June 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,013 per year, or $17.3 per hour.
E-Commerce Associate

E-Commerce Associate

Goodwill Industries Of Mississippi

Clinton, MS

$10/hr

Full-time, Part-time

Posted 2 days ago

Job description

Job Description
Job Title: E-Commerce Associate
Department: Donated Goods Retail
Reports to: E-Commerce Manager
Classification: Full-Time or Part-Time; Hourly; Non-Exempt
Supervises: No direct reports
Mission Statement:
Goodwill Industries of Mississippi, Inc.’s mission is to assist individuals with disabilities or other barriers to obtain employment. The expectation of this position is to achieve organizational, team and personal goals in alignment with our mission and services offered.
Position Summary:
The E-Commerce Associate provides our E-Commerce customers with quality, clear, and concise listings by performing the following duties to quality and productivity standards.
Primary Duties:
  1. Takes clear and accurate photographs of items, in such detail and number to provide the potential customer with enough information about the item’s appearance, condition, size, color, shape, composition, brand, model, size, and other descriptive detail.
  2. Removes merchandise from transport containers and sorts, as needed.
  3. Keeps accurate records of items listed.
  4. Labels and sorts listed items into their proper storage space.
  5. Picks orders accurately and prepares required material for shipping.
  6. Complies with established Goodwill policies and procedures and collaboratively works with all cross-functional departments, including transportation and retail stores to achieve desired results.
  7. Adheres to security protocol and guidelines of established Goodwill policies and procedures.
  8. Maintains a quick and efficient work pace in order to adhere to posting quotas.
  9. Maintains and ensures all postings adhere to website policies and procedures.
  10. Quality checks posted items periodically for accuracy and reports any discrepancies.
  11. Works as scheduled, being flexible when needed.
  12. Performs other duties as assigned.
Requirement(s):
High School diploma or GED preferred
Certification(s):
N/A
Knowledge, Skills and Abilities:
  1. Basic judgment skills to determine merchandise/donation listing value.
  2. Ability to communicate both orally, in writing and by typing.
  3. Basic math skills and ability to make changes for accurate updates.
  1. Working knowledge of computers, including the Microsoft Office Suite.
Additional Requirements:
  1. Supports the mission and vision of Goodwill Industries of Mississippi, Inc.
  2. Open availability.
  3. Ability to transfer to other working locations, as directed by management.
  4. Must have reliable transportation to and from work.
  5. Promotes and demonstrates ethical practices in all activities.
  6. Promotes a safe work environment and follows all CARF requirements.
  7. Ability to pass alcohol/drug screenings, criminal background check and any insurance driving record check.
Physical Requirements:
  1. Sits for most of the workday, may stand and walk as needed.
  2. Routinely reaches throughout the day, generally at shoulder height or below. Infrequently pushes and pulls.
  3. Ability to team lift up to 25-50 pounds on an infrequent basis.
Travel:
No Travel Required.
The above statements are intended to describe the general nature and level of the work being performed by an individual assigned to this work. This is not an exhaustive list of all duties and responsibilities. Goodwill Industries of Mississippi, Inc. management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Employee Printed Name: _______________________________
Employee Signature: _______________________________
Date: ___________________________

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