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Ecommerce Associate Jobs in Grapevine, TX (NOW HIRING)

Redolent, Inc

Full Stack-Developer

Dallas, TX

... eCommerce. They will be responsible for application development in support of the multi-platform ... Lead & Supervise the work of cross-functional groups of engineers, including offshore associates

Marriott

Spa Specialist

Dallas, TX · On-site

At our hotels these associates work to build an experience that is memorable and unique - with Spa ... E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No ...

Travis Mathew

Part Time Client Associate - Plano TX

Plano, TX · On-site

$14.50 - $15.75/hr

... e-commerce business, and opening retail stores around the world. We invite you to join team ... The Client Associate is responsible for maintaining the in-store sales and service experience and ...

ShipBob Inc

Fulfillment Associate

Grapevine, TX · On-site

$15.75/hr

Grapevine, TX If you're looking to be at the forefront of disrupting the ecommerce industry ... Our Associates work together as a team to deliver an incredible experience for our customers every ...

Albertsons

Assistant Home Shopping Manager

Dallas, TX · On-site

Experience with online order fulfillment, e-commerce, or Drive Up & Go operations. * Knowledge of ... Associate engagement and development. * Compliance with operational and safety standards. We also ...

Kroger

Online Grocery Pick-Up Clerk

Haslet, TX · On-site

$14.25 - $16.75/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Plano, TX · On-site

$14 - $16.50/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Grand Prairie, TX

$13 - $15.50/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in Grapevine, TX

Ecommerce Associate information

See Grapevine, TX salary details

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How much do ecommerce associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for ecommerce associate in Grapevine, TX is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $19.09 per hour, depending on experience, location, and employer.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

Does ecommerce associate pay well?

Ecommerce associates typically earn hourly wages that are close to minimum wage or slightly above, with average salaries ranging from $12 to $20 per hour depending on experience, location, and company. Advancement opportunities and skill development in areas like inventory management or digital marketing can lead to higher pay over time.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The role requires multitasking, attention to detail, and proficiency with tools like inventory management systems, which can contribute to work-related stress levels.

What are the most commonly searched types of Ecommerce jobs in Grapevine, TX?

The most popular types of Ecommerce jobs in Grapevine, TX are:

What are popular job titles related to Ecommerce Associate jobs in Grapevine, TX?

For Ecommerce Associate jobs in Grapevine, TX, the most frequently searched job titles are:

What job categories do people searching Ecommerce Associate jobs in Grapevine, TX look for?

The top searched job categories for Ecommerce Associate jobs in Grapevine, TX are:

What cities near Grapevine, TX are hiring for Ecommerce Associate jobs?

Cities near Grapevine, TX with the most Ecommerce Associate job openings:

Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Grapevine, TX as of June 2026, with employment types broken down into 2% As Needed, 6% Full Time, 91% Part Time, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,181 per year, or $18.4 per hour.

Director Technology, Store Distribution Retail Systems

Yoh - A Day & Zimmerman Company

Richardson, TX • On-site

$190K - $205K/yr

Other

Posted 16 days ago

Job description

Director of Retail Technology and Store Systems
Permanent Direct Hire FTE Position
Location near Richardson Texas
Position Information
Employment Status: Full-Time
Organizational Level: Senior Director
Primary Function: Information Technology (Infrastructure and Cybersecurity)
Industry Environment: Multi-Site Retail and Consumer Operations
Salary base: $190k-$205k base annual + benefits/bonus
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The position requires a hands-on technology executive who understands the pace and complexity of store-floor, back-of-house, warehouse, grocery, hospitality, and high-volume transaction environments. The successful candidate will bring practical experience managing point-of-sale solutions, payment devices, retail applications, distribution systems, Microsoft Dynamics 365, customer engagement platforms, and business-critical integrations. Will oversee the technology supporting the full retail operating cycle from item setup, purchasing, receiving, replenishment, and inventory availability through checkout, payment authorization, order fulfillment, returns, and customer service.
This individual will work closely with Store Operations, Merchandising, Supply Chain, Distribution, eCommerce, Marketing, Finance, Loss Prevention, Customer Service, and executive leadership. The Director will establish technology priorities, improve system reliability, modernize operational processes, and ensure retail solutions support continued business expansion.
Position Overview
Oversight for platforms that power store activity, distribution operations, merchandise movement, payments, and connected commerce.
This individual will work closely with Store Operations, Merchandising, Supply Chain, Distribution, eCommerce, Marketing, Finance, Loss Prevention, Customer Service, and executive leadership. The Director will establish technology priorities, improve system reliability, modernize operational processes, and ensure retail solutions support continued business expansion.
Store Technology and Retail Operations
  • Direct the technology portfolio supporting checkout lanes, point-of-sale applications, payment terminals, scanners, receipt printers, cash drawers, mobile devices, store workstations, inventory tools, and back-office applications.
  • Support front-of-house and back-of-house workflows such as opening and closing procedures, cash management, item lookup, pricing, promotions, returns, exchanges, receiving, stockroom activity, replenishment, and inventory adjustments.
  • Develop a multiyear store technology plan focused on associate productivity, transaction speed, operational consistency, and the guest experience.
  • Lead technology planning and execution for new store openings, remodels, relocations, acquisitions, hardware replacements, and store system upgrades.
  • Establish repeatable deployment standards, readiness checklists, testing requirements, training plans, and post-launch support processes.
  • Partner with Retail Operations and Loss Prevention to reduce transaction exceptions, improve register controls, strengthen cash-handling processes, and support shrink-reduction initiatives.
  • Evaluate store technology trends and recommend solutions that improve service, mobility, checkout flexibility, and workforce efficiency.
Distribution, Warehouse, and Fulfillment Technology
  • Provide strategic and operational leadership for warehouse management systems and supporting distribution center applications.
  • Oversee technology used for inbound receiving, put-away, slotting, replenishment, wave planning, order allocation, picking, packing, parcel manifesting, shipping, returns, cycle counting, and inventory control.
  • Partner with distribution center leadership to improve dock-to-stock time, pick accuracy, labor utilization, shipment throughput, and order completion rates.
  • Support store replenishment, direct-to-consumer fulfillment, ship-from-store, buy online and pick up in store, returns processing, and other connected fulfillment models.
  • Manage integrations between warehouse platforms, Microsoft Dynamics 365, eCommerce applications, order management systems, parcel carriers, freight partners, inventory services, and reporting tools.
  • Improve visibility into available-to-promise inventory, order status, shipment exceptions, aging orders, backorders, transfer activity, and fulfillment performance.
  • Lead initiatives that strengthen inventory accuracy across stores, warehouses, in-transit locations, virtual inventory pools, and customer orders.
Omnichannel Commerce and Guest Experience
  • Partner with eCommerce, Marketing, Merchandising, Store Operations, and Customer Service to create consistent customer journeys across digital and physical channels.
  • Oversee integrations supporting product availability, pricing, promotions, customer profiles, loyalty activity, digital orders, store fulfillment, returns, and service interactions.
  • Improve the connection between online shopping, store pickup, home delivery, customer care, and in-store service.
  • Support customer acquisition and retention programs through loyalty platforms, targeted offers, personalized communications, and customer engagement solutions.
  • Evaluate technologies that improve convenience, service speed, order visibility, customer recognition, and brand consistency.
  • Apply hospitality-oriented service principles to customer-facing technology, ensuring solutions are intuitive for both guests and frontline associates.
Payment Systems and Transaction Technology
  • Establish the strategy for payment terminals, gateways, processors, digital wallets, gift cards, stored-value programs, alternative payment methods, and Buy Now Pay Later services.
  • Support card-present, card-not-present, mobile, eCommerce, and customer-service payment transactions.
  • Manage payment authorization, settlement, reconciliation, chargeback, refund, tokenization, and exception-handling processes.
  • Partner with Finance, Loss Prevention, Internal Audit, and external payment providers to reduce fraud exposure and protect customer transactions.
  • Identify opportunities to lower processing costs, improve authorization rates, reduce checkout friction, and simplify payment reconciliation.
  • Maintain compliance with payment-card requirements and coordinate remediation activities with appropriate business and technology teams.
Enterprise Applications and Business Platforms
  • Oversee business applications supporting Store Operations, Merchandising, Supply Chain, Distribution, Finance, Customer Service, eCommerce, Marketing, and corporate functions.
  • Establish ownership, support expectations, enhancement priorities, release schedules, and lifecycle plans for critical applications.
  • Lead application modernization, system replacement, integration, and process redesign initiatives.
  • Partner with business leaders to identify operational gaps, define future-state workflows, and prioritize technology investments.
  • Ensure business requirements are translated into scalable solutions with clearly defined outcomes, controls, and support models.
  • Create governance processes for application changes, production releases, testing, documentation, and support transition.
  • Maintain clear roadmaps for core platforms and ensure planned investments align with operational demand and growth objectives.
Systems Integration and Data Flow
  • Direct integrations connecting retail systems, warehouse platforms, eCommerce applications, payment services, customer solutions, financial applications, carriers, and third-party providers.
  • Oversee API, middleware, EDI, event-based, web service, scheduled batch, and file-transfer integrations.
  • Establish monitoring, reconciliation, alerting, and exception-management standards for high-volume data exchanges.
  • Ensure product, pricing, inventory, sales, customer, order, payment, and shipment information moves accurately between systems.
  • Lead investigation and resolution of issues involving delayed transactions, inventory mismatches, failed interfaces, duplicate records, and incomplete data.
  • Evaluate integration designs for reliability, supportability, security, scalability, and business continuity.
Vendor and Service Partner Management
  • Manage relationships with software providers, payment processors, consulting firms, implementation partners, carriers, and managed service organizations.
  • Define service expectations, escalation procedures, performance measures, and accountability requirements.
  • Review vendor performance against response times, system availability, issue resolution, delivery quality, and contractual commitments.
  • Lead vendor selection, proposal evaluation, contract support, statement-of-work review, and implementation planning.
  • Ensure external partners understand retail operating schedules, peak trading periods, holiday restrictions, blackout windows, and store support expectations.
  • Coordinate with vendors to address recurring incidents, product limitations, upgrade requirements, and service-quality concerns.

KEY LEADERSHIP RESPONSIBILITIES
  • Lead and develop application, retail technology, delivery, and support professionals.
  • Establish clear responsibilities, performance expectations, development plans, and succession strategies.
  • Build strong relationships across Store Operations, Supply Chain, Distribution, Merchandising, eCommerce, Finance, Marketing, Loss Prevention, Customer Service, and executive leadership.
  • Manage multiple priorities while balancing daily operational needs with long-term transformation programs.
  • Communicate risks, decisions, dependencies, timelines, investment requirements, and business outcomes to executive and operational audiences.
  • Develop budgets, resource plans, vendor strategies, and delivery forecasts.
  • Promote a practical, service-oriented culture focused on accountability, operational stability, and business partnership.
Qualifications and Experience
  • Bachelor s degree in Information Technology, Computer Science, Information Systems, or a related discipline.
  • Minimum of 10 years of progressive technology experience, including at least five years managing teams, functions, or enterprise initiatives.
  • Background directing application strategy, technology delivery, and production support within retail, warehouse, distribution, logistics, or omnichannel operations.
  • Experience overseeing integrations connecting enterprise platforms with eCommerce systems, payment providers, logistics partners, external vendors, and customer-facing technologies.
  • Track record of delivering enterprise transformation programs, process improvement initiatives, and large-scale system implementations.
  • Ability to create and execute multiyear technology plans that support operational priorities, business expansion, and organizational goals.
  • Working knowledge of store operations, merchandise and inventory movement, supply chain workflows, fulfillment processes, customer-facing platforms, and connected commerce models.
  • Experience managing software vendors, consulting firms, managed service providers, implementation teams, and other strategic technology partners.
  • Understanding of technology governance, cybersecurity controls, regulatory compliance, business continuity, disaster recovery, and operational risk management.
  • Demonstrated ability to lead cross-functional teams, balance multiple business demands, and deliver complex initiatives within established schedules and budgets.
  • Strong executive communication, presentation, and relationship-management capabilities, including the ability to explain technology decisions in terms of business impact.
  • Sound analytical judgment and problem-solving skills, with an emphasis on service improvement, operational stability, and measurable results.
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Required Background
  • Bachelor s degree or a related work experience.
  • At least 10 years of progressive technology experience, including five or more years leading teams, programs, or technology functions.
  • Demonstrated experience directing retail applications, store systems, warehouse technology, distribution platforms, or omnichannel solutions.
  • Background supporting high-volume retail, grocery, hospitality, restaurant, distribution, logistics, or consumer-facing operations.
  • Strong understanding of point-of-sale activity, merchandise movement, inventory controls, receiving, replenishment, fulfillment, returns, payments, and customer service.
  • Experience leading application strategy, technology roadmaps, system delivery, production support, and process improvement.
  • Proven success delivering major implementations, platform upgrades, system replacements, integrations, and digital transformation programs.
  • Experience connecting enterprise applications with eCommerce systems, payment providers, warehouse platforms, logistics partners, and customer engagement tools.
  • Ability to manage multiple vendors, consulting partners, service providers, and implementation teams.
  • Knowledge of technology governance, cybersecurity controls, compliance, disaster recovery, business continuity, and risk management.
  • Demonstrated ability to lead cross-functional initiatives, resolve competing priorities, and deliver programs within approved schedules and budgets.
  • Strong communication and presentation skills with the ability to translate technical decisions into operational and financial impact.
  • Sound analytical judgment, decision-making ability, and problem-solving skills.
  • Willingness to support critical retail events, seasonal peaks, system cutovers, store openings, and operational escalations when necessary.
Technical Qualifications
  • Knowledge of point-of-sale architecture, store applications, payment terminals, scanners, printers, cash drawers, mobile equipment, workstations, and back-office systems.
  • Experience supporting payment gateways, processors, tokenization, digital wallets, gift cards, fraud services, chargebacks, settlement, reconciliation, and PCI compliance.
  • Understanding of wa

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