ZipRecruiter

Log In

1

Ecommerce Associate Jobs in Franklin, MA (NOW HIRING)

NOBULL

Manager, eCommerce Site Operations

Boston, MA · On-site

$115K - $130K/yr

Work with Site Ops Associate to maintain cleanliness of site merchandising. * Execute all ... Lead a weekly eCommerce Scrum to ensure entire eCommerce are in lockstep on plans for the week(s ...

NOBULL

Manager, eCommerce Site Operations

Boston, MA · On-site

$115K - $130K/yr

Work with Site Ops Associate to maintain cleanliness of site merchandising. * Execute all ... Lead a weekly eCommerce Scrum to ensure entire eCommerce are in lockstep on plans for the week(s ...

Nobull

Manager, eCommerce Site Operations

Boston, MA · On-site

$115 - $130/hr

Work with Site Ops Associate to maintain cleanliness of site merchandising. * Execute all ... Lead a weekly eCommerce Scrum to ensure entire eCommerce are in lockstep on plans for the week(s ...

NOBULL

Manager, eCommerce Site Operations

Boston, MA · On-site

$115K - $130K/yr

Work with Site Ops Associate to maintain cleanliness of site merchandising. * Execute all ... Lead a weekly eCommerce Scrum to ensure entire eCommerce are in lockstep on plans for the week(s ...

next page

Showing results 1-20

All JobsEcommerce Associate JobsEcommerce Associate Jobs in Franklin, MA

Ecommerce Associate information

See Franklin, MA salary details

$10

$20

$33

How much do ecommerce associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for ecommerce associate in Franklin, MA is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.91 per hour, depending on experience, location, and employer.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

Does ecommerce associate pay well?

Ecommerce associates typically earn hourly wages that are close to minimum wage or slightly above, with average salaries ranging from $12 to $20 per hour depending on experience, location, and company. Advancement opportunities and skill development in areas like inventory management or digital marketing can lead to higher pay over time.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The role requires multitasking, attention to detail, and proficiency with tools like inventory management systems, which can contribute to work-related stress levels.

What are the most commonly searched types of Ecommerce jobs in Franklin, MA?

The most popular types of Ecommerce jobs in Franklin, MA are:

What job categories do people searching Ecommerce Associate jobs in Franklin, MA look for?

The top searched job categories for Ecommerce Associate jobs in Franklin, MA are:

What cities near Franklin, MA are hiring for Ecommerce Associate jobs?

Cities near Franklin, MA with the most Ecommerce Associate job openings:

Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Franklin, MA as of June 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,772 per year, or $20.1 per hour.

Retail E-Commerce Associate (HRLY) - Centreville Bank Stadium

Compass Group

Pawtucket, RI

$20 - $25/hr

Full-time

Medical, PTO

Re-posted 14 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,093 frontline employees who took The Breakroom Quiz

347th of 496 rated business services

Job description

Position Title: Retail E-Commerce Associate (HRLY) 

Pay Range: $20.00 to $25.00 

We Make Applying Easy!  Want to apply to this job via text messaging?  Text JOB to 75000 and search requisition ID number 1532540.

The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team?  We're hiring!  Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
 

Job Summary

Drive digital sales and shape the fan experience!
As the Retail E-Commerce Associate, you will oversee the online retail operations for Tidewater Landing, ensuring a seamless shopping experience for fans. The ideal candidate will maintain the e-commerce platform, monitor performance metrics, and leverage data to identify growth opportunities. This individual will also oversee logistics, ensuring timely and accurate order fulfillment, returns processing, and online guest support.

Qualifications:

  • Bachelor's degree in Business, Marketing, or related field
  • Proficiency in e-commerce platforms (e.g., Shopify, BigCommerce, etc.)
  • Experience with digital analytics tools (e.g., Google Analytics)
  • Knowledge of SEO, merchandising, and online customer service best practices

Key Responsibilities and Daily Tasks:

  • Customer service and communication with guests are key priorities
  • Maintain and update digital storefront with current inventory and promotions
  • Oversee order processing, fulfillment, tracking, including managing returns and exchanges 
  • Coordinate with warehouse and shipping teams to ensure timely fulfillment
  • Analyze e-commerce data to improve sales performance; daily traffic, sales, and conversion metrics
  • Implement marketing strategies to drive web traffic and conversions

Apply to Levy today!

Levy is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates of Levy are offered many fantastic benefits.

  • Instapay (early access to your wages) and high interest savings both through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf 

What Compass Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply