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Ecoatm Jobs (NOW HIRING)

Why should you join us?) At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a ...

Why should you join us?) At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a ...

Why should you join us?) At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a ...

Why should you join us?) At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a ...

Ecoatm information

What are the typical daily responsibilities for an Ecoatm Customer Service Associate?

As a Customer Service Associate for Ecoatm, your main responsibilities include assisting customers as they use the kiosk to recycle electronics, providing troubleshooting support, and ensuring the kiosk is stocked and operating smoothly. You may also be responsible for inspecting devices submitted for recycling, managing routine maintenance tasks, and accurately handling cash or digital payments. This position often involves working independently, but you’ll regularly interact with customers and collaborate with remote support teams when technical issues arise. It offers a mix of customer interaction, light technical work, and opportunities to support environmental sustainability efforts.

What are the key skills and qualifications needed to thrive in the Ecoatm position, and why are they important?

Ecoatm employees typically need experience in customer service, basic technical troubleshooting, and an understanding of electronics recycling. Familiarity with kiosk operation software, point-of-sale systems, and, in some cases, certifications in environmental safety or e-waste handling may be required. Strong interpersonal skills, attention to detail, and a commitment to sustainability help individuals excel in this position. These competencies are essential for providing positive customer experiences, maintaining the reliability of kiosks, and ensuring compliance with environmental regulations.

What is an EcoATM job?

An EcoATM job typically involves working for EcoATM, a company that operates kiosks for recycling used electronic devices like smartphones and tablets. Employees may work in roles such as customer service, kiosk maintenance, or logistics to ensure smooth operation. These jobs can involve assisting customers, troubleshooting kiosk issues, and managing device collections. Positions may be available in retail locations, warehouses, or corporate offices. EcoATM jobs help promote environmental sustainability by encouraging responsible e-waste recycling.

What cities are hiring for Ecoatm jobs? Cities with the most Ecoatm job openings:
What are the most commonly searched types of Ecoatm jobs? The most popular types of Ecoatm jobs are:
Infographic showing various Ecoatm job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution.
Transaction Review Specialist

Transaction Review Specialist

ecoATM

San Diego, CA

$18 - $20/hr

Other

Posted 23 days ago


Job description

Company Overview (Who are we? Why should you join us?)
At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 7,000 automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don't have affordable access to the empowerment of the latest mobile technology.
At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.
Our Values and Leadership Behaviors
Position Overview:
The Transaction Review Specialist (TRS) will be a member of the Transaction Services team. The TR Specialist will be primarily responsible for ensuring every approved consumer transaction is correctly documented in the ecoATM database and meets the required criteria for an approved transaction. The position requires the ability to remain focused while quickly and thoroughly reviewing ecoATM transactions. Accordingly, attention to detail is a must.
Please note: This position is full time with a 40 hour work week. The role will require a flexible shift schedule with the ability to work nights/weekends.
Hourly Pay Rate: $18.00 - $20.00/hr
Key Responsibilities:
  • Data entry and editing
  • Review daily customer transaction data to ensure accuracy of information, including but not limited to, state identification fields populated, authorized identification used by customer, IDV agent decision-making regarding customer approval
  • Generate reports for various law enforcement jurisdictions using local database, pdf process, or online forms
  • Review online documentation for potential fraudulent, utilizing provided tools to determine verification of information
  • Running weekly reports for law enforcement dissemination
  • Online article tracking for identified state jurisdictions
  • Review reports and flag suspicious activity; provide verification and communication of identified activity
  • Provide data review and product knowledge support to other departments to ensure optimal kiosk and online customer experience
Additional Duties:
  • Approve or deny transactions with consumers based off of the requirements for conducting business with ecoATM (ID Verification)
  • Perform timely and accurate verifications, as requested
  • Review real-time devices and accurately detect device condition (PGV)
Education & Experience
  • High School Diploma/GED or 1+ year experience in retail or fast-paced environment, to include 6+ months of data entry/verification experience required
  • Experience in a call center-type environment a plus
Knowledge, Skills & Abilities
  • Strong attention to detail and efficiency
  • Ability to handle multiple tasks, ensuring timely completion
  • Must be self-motivated, resourceful
  • Proven ability to work autonomously
  • Proficient in data entry
  • Able to navigate through databases
  • Basic knowledge of MS Office (Word, Excel, Access, Outlook)
  • Effective oral and written communication skills
  • Proven ability to work both independently and as part of a team
  • Timely attendance
  • Able to work a flexible schedule, including evenings and weekends

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 ("CA Pay Transparency Law"). Base pay information is based on market location. Learn more about ecoATM benefits here.
This position may also be eligible for short-term and long-term incentives based on individual and company performance.
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.