1

Eap Intake Counselor Jobs in Austin, TX (NOW HIRING)

Provide interventions/treatments including diet therapy, counseling or specialized nutrition ... intake, diet compliance and tray accuracy. Maintain sanitation of food preparation area(s) through ...

Program Director

Austin, TX · On-site

$65K/yr

Oversee intake, assessment, and service planning processes, including interviewing participants ... Master's degree in Social Work, Psychology, Counseling, or a related field is preferred (or ...

Eap Intake Counselor information

See Austin, TX salary details

$13

$21

$31

How much do eap intake counselor jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for eap intake counselor in Austin, TX is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $24.76 per hour, depending on experience, location, and employer.

What is an EAP Intake Counselor?

EAP Intake Counselors are mental health professionals who serve as the first point of contact for employees seeking assistance through an Employee Assistance Program (EAP). They conduct initial assessments, provide crisis intervention, and connect individuals with appropriate resources or counseling services. Their role is crucial in ensuring employees receive timely support for personal, work-related, or mental health concerns. EAP Intake Counselors maintain confidentiality and often help guide employees toward longer-term care or support if needed.

What are the key skills and qualifications needed to thrive as an EAP Intake Counselor?

To thrive as an EAP Intake Counselor, you need a background in psychology, counseling, or social work, often supported by relevant licensure or certification such as LPC, LCSW, or LMFT. Familiarity with case management systems, clinical documentation software, and telephone intake protocols is typically required. Strong active listening, empathy, and crisis intervention skills help you effectively assess client needs and provide immediate support. These skills are essential to ensure timely, accurate assessments and to connect individuals with appropriate resources during times of personal or workplace stress.

What are the main challenges EAP Intake Counselors face when handling high volumes of client calls?

EAP Intake Counselors often manage fluctuating call volumes, which can be especially challenging during peak periods or times of increased organizational stress. Maintaining empathy and active listening skills while efficiently assessing client needs requires strong emotional resilience and time management. To address these challenges, counselors typically follow structured protocols and rely on support from their clinical teams, ensuring that clients receive timely and appropriate referrals. Regular supervision and peer support are also integral to managing stress and maintaining professional well-being in this fast-paced environment.

What is the difference between Eap Intake Counselor vs Employee Assistance Program (EAP) Counselor?

AspectEap Intake CounselorEmployee Assistance Program (EAP) Counselor
CredentialsTypically requires a bachelor's degree in psychology, social work, or related field; licensure may be preferredUsually requires a master's degree in counseling, social work, or psychology; licensure or certification often necessary
Work EnvironmentInitial client intake, assessment, and referral within EAP settingsProviding ongoing counseling, support, and intervention for employees facing personal or work-related issues
Employer & Industry UsageUsed by organizations to screen and refer employees to appropriate resourcesUsed by organizations to deliver direct counseling services to employees and their families

The main difference is that an Eap Intake Counselor focuses on initial assessments and referrals, while an EAP Counselor provides ongoing counseling and support. Both roles are essential in employee assistance programs but differ in scope and responsibilities.

How to become an EAP intake counselor?

To become an EAP intake counselor, candidates typically need a bachelor's degree in psychology, social work, or a related field, along with experience in counseling or mental health services. Certification or training in employee assistance programs and strong communication skills are also important for this role.

What is it like to be an EAP intake counselor?

An EAP intake counselor is responsible for assessing employee needs, providing initial support, and guiding individuals to appropriate mental health or wellness services. The role involves active listening, documentation, and often requires knowledge of counseling techniques and confidentiality protocols. Typically, the position is performed in an office or remote setting with regular working hours.

What are popular job titles related to Eap Intake Counselor jobs in Austin, TX?

For Eap Intake Counselor jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Eap Intake Counselor jobs in Austin, TX look for?

The top searched job categories for Eap Intake Counselor jobs in Austin, TX are:

What cities near Austin, TX are hiring for Eap Intake Counselor jobs?

Cities near Austin, TX with the most Eap Intake Counselor job openings:

Counsel, Contracts & Distribution

Austin, TX • On-site

Hippo Insurance
Insurance Services • 501 - 1,000 employees

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago


Job description

Title: Counsel, Contracts & Distribution

Location: Austin, TX / Dallas, TX / Morristown, NJ 

Reporting to: Associate General Counsel, Insurance & Distribution

About Hippo:

Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most.  

Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement. 

If you're energized by building what's next, we'd love to meet you. 

About This Role:

We're looking for a business-minded in-house attorney to support contracting across our technology, vendor, and insurance distribution partnerships. This role is ideal for someone who enjoys negotiating complex agreements, improving processes, and translating legal risk into practical business guidance.

You'll work cross-functionally with Procurement, Technology, Marketing, Compliance, and Insurance teams to help Hippo grow responsibly and efficiently in a highly regulated P&C environment. This is an individual contributor role for someone who enjoys owning their work, improving systems, and operating close to the business.

What You'll Do:

Lead Commercial & Distribution Contracting
  • Draft, review, and negotiate a broad range of agreements, including SaaS and AI agreements, vendor contracts, NDAs, and producer/carrier distribution agreements
  • Advise stakeholders on contractual risk, regulatory considerations, and business implications
  • Partner with internal teams to align contract structure with business goals
  • Independently manage a high volume of commercial and distribution agreements from intake through execution, balancing speed and risk
  • Provide clear, concise risk assessments and recommended paths forward to internal stakeholders
  • Escalate non-standard or high-risk issues appropriately while proposing practical solutions
Own & Improve Contracting Operations
  • Serve as a key point of contact for contracting workflow and process improvements
  • Maintain and update templates, playbooks, and standard forms
  • Establish and track contracting metrics to improve turnaround time and reduce risk exposure
  • Identify recurring friction points in contracting and implement scalable solutions to improve turnaround time and consistency
  • Contribute to the development of playbooks, fallback positions, and self-service tools for business partners
Enable Compliant Growth
  • Provide guidance on 50-state insurance regulations and federal/state consumer protection laws (e.g., TCPA, FCRA)
  • Support marketing reviews with practical, compliant recommendations
  • Advise on data privacy, cybersecurity, and AI-related considerations in vendor and technology agreements
Partner Across the Organization
  • Collaborate with legal colleagues on regulatory and compliance initiatives
  • Support training and cross-functional education
  • Translate complex legal concepts into actionable, business-friendly advice
  • Build strong working relationships with Procurement, Technology, and Insurance teams to proactively address legal considerations early in the contracting lifecycle

Must Haves:

  • J.D. and active U.S. bar license
  • 5+ years of relevant legal experience (law firm and/or in-house)
  • Experience negotiating technology and commercial agreements
  • Experience in the insurance industry or advising procurement/vendor management functions
  • Strong understanding of data privacy, cybersecurity, and regulatory risk in a P&C environment

Nice To Haves:

  • Direct experience with insurance distribution agreements (producer/carrier relationships)
  • Experience working with SaaS, AI, or insurtech vendors
  • Experience improving legal workflows or contract lifecycle management systems

Benefits and Perks

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all of our Hippos with:

  • Healthy Hippos Benefits - Multiple medical plan options, 100% covered dental and vision for you and your family, and a wellness program that rewards healthy habits. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
  • Equity - This position is eligible for equity compensation 
  • Training and Career Growth - Training and internal career growth opportunities
  • Flexible Time Off - You know when and how you should recharge
  • Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
  • Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees

The Morristown, NJ base pay range for this role is $180,000 - $210,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo's applicants are considered solely based on their qualifications, without regard to an applicant's disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo's People Team to make the need for an accommodation known.