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Eap Intake Coordinator Jobs in Bothell, WA (NOW HIRING)

Pioneer Human Services

Health Coordinator - PT

Seattle, WA · On-site

$21.50 - $28.02/hr

... EAP) Join Pioneer and be part of a team that values and invests in you WHAT YOU'LL DO The Health ... The Health Coordinator supports the intake process, coordinates internal and external medical and ...

Pioneer Human Services

Health Coordinator FT/NOC

Everett, WA · On-site

$20.77 - $28.02/hr

... EAP) Join Pioneer and be part of a team that values and invests in you WHAT YOU'LL DO The Health ... The Health Coordinator supports the intake process, coordinates internal and external medical and ...

ENCOMPASS

Family Resource Coordinator

Snoqualmie, WA · On-site

$50K - $70K/yr

Company paid Life/AD&D/LTD, EAP, Wellness * 401(k) and 401(k) Matching * Vacation/Sick Leave * 11 ... Serve as first contact for incoming families to the program - complete intake process for the ...

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Eap Intake Coordinator information

See Bothell, WA salary details

$13

$23

$35

How much do eap intake coordinator jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for eap intake coordinator in Bothell, WA is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an EAP Intake Coordinator?

To thrive as an EAP Intake Coordinator, you need a background in psychology, counseling, or social work, often supported by a relevant degree or certification. Familiarity with case management software, appointment scheduling systems, and confidentiality protocols is typically required. Exceptional interpersonal skills, active listening, and the ability to remain calm and organized under pressure help you excel in this role. These skills ensure efficient intake processes, appropriate referrals, and supportive client experiences during potentially stressful situations.

What is an EAP Intake Coordinator?

An EAP Intake Coordinator is a professional who serves as the first point of contact for employees seeking assistance through an Employee Assistance Program (EAP). Their primary responsibilities include gathering initial information, assessing the needs of the individual, and connecting them with appropriate resources or counseling services. EAP Intake Coordinators ensure confidentiality and provide support for issues such as mental health, substance abuse, workplace stress, and personal concerns. They play a critical role in helping employees access timely and effective support services.

Is an Eap Intake Coordinator job stressful?

An Eap Intake Coordinator job can be stressful due to the need to handle sensitive client information, manage multiple cases, and respond to urgent mental health needs. The role requires strong communication skills, emotional resilience, and the ability to work under pressure, especially in high-demand environments. However, stress levels vary depending on workload, workplace support, and individual coping strategies.

What is the difference between Eap Intake Coordinator vs Eap Case Manager?

AspectEap Intake CoordinatorEap Case Manager
CredentialsTypically requires a bachelor's degree in psychology, social work, or related field; certifications may include EAP-specific trainingUsually holds a bachelor's or master's degree in social work, psychology, or counseling; may have additional licensure or certifications
Work EnvironmentPrimarily performs intake assessments, scheduling, and client communication in an office or remote settingManages ongoing client cases, provides counseling, and coordinates services in clinical or community settings
Employer & IndustryUsed by Employee Assistance Programs (EAPs), healthcare providers, and corporate wellness servicesEmployed by mental health agencies, healthcare organizations, or EAP providers for ongoing case management

The main difference is that an Eap Intake Coordinator handles initial client intake and scheduling, while an Eap Case Manager manages ongoing client care and support. Both roles require related credentials and work within similar environments, but their responsibilities differ in scope and focus.

What are some common challenges faced by EAP Intake Coordinators in managing high call volumes while ensuring quality client support?

EAP Intake Coordinators often handle a high volume of calls from employees seeking support, which can be challenging when combined with the need to maintain empathy, accuracy, and confidentiality. Balancing efficiency with thoroughness is key, as coordinators must quickly assess client needs, provide appropriate resources, and document interactions carefully. This role requires strong multitasking skills and emotional resilience, as coordinators frequently address sensitive or urgent situations. Effective time management and access to supportive team structures can help manage these challenges while ensuring clients receive quality care.
What job categories do people searching Eap Intake Coordinator jobs in Bothell, WA look for? The top searched job categories for Eap Intake Coordinator jobs in Bothell, WA are:
Eap Intake Coordinator jobs near you
Infographic showing various Eap Intake Coordinator job openings in Bothell, WA as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $49,366 per year, or $23.7 per hour.

Intake Specialist - Mental Health Professional

Valley Cities Behavioral Health Care

Bitter Lake, WA

$27.77 - $35.87/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Valley Cities Behavioral Health Care rating

7.4

Company rating: 7.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Intake Specialist - Mental Health Professional

SIGNING BONUS $3000
About Us:
Valley Cities has recently been selected to lead efforts in Washington State to become a Certified Community Behavioral Health Clinic (CCBHC), reflecting compliance with stringent national standards in behavioral health care. This status enables broader service availability, improved integration of mental health and substance use treatment, enhanced crisis intervention capabilities, and ensures services are accessible to all, regardless of financial circumstances.
We are excited about the future ahead! We’re looking for people who want to make a real difference in behavioral health while growing alongside a mission‑driven team. Employees joining Valley Cities at this time will become part of an impactful organization dedicated to advancing community behavioral health, that is grounded in compassion, equity and community impact. Join us to make significant contributions during pivotal moments in the lives of others!
supportive and inclusive work environment. Join us in making a difference every day!
Role Overview:
Responsible for screening and disposition requests for services from VC. Perform as crisis counselor, as needed. Gathers information for referral to our program and for statistical purposes.
Key Responsibilities:
  • Conduct diagnostic mental health assessments with skill and compassion.
  • Provide client placement at an appropriate level of care based on clinical screening and JCAHO criteria.
  • Ensure consent for services and understanding of client rights for individuals requesting services.
  • Work collaboratively with Front Desk, Care Coordinators and other staff involved in intake process.
  • Attain client satisfaction goals, as specified.
  • Attends scheduled VC staff meetings and training.
  • Assists Access Specialist for Intakes in the overall program development.
Minimum Qualifications:
  • MA Degree in Behavioral Sciences Field or MSW
  • Two years of mental health experience
  • Ability to obtain Washington State MHP (Mental Health Professional) designation upon hire.
  • Pass required background checks.
  • Ability to work independently.
Join our Team!
Be a part of a team that is dedicated to making a difference every day. Meaningful work, and comprehensive benefits:
  • Medical, Dental, amp; Vision coverage available for employees and eligible family members and dependents
  • Health Savings Account, $2,000 contribution annually, prorated monthly.
  • Agency sponsored retirement plan, up to 6% employer contributions, and pre-tax/Roth available
  • Access to Employee Assistance Program (EAP) resources
  • Comprehensive paid time off, paid holidays, and extended sick leave options
  • Access to Student Loan Forgiveness Programs
  • Annual longevity bonuses
  • Recognition programs and incentives
  • Access to training, supervision, and consultation for professional certification and licensure
  • Clinical supervision provided toward licensure, if applicable
  • Paid training days and yearly training fund
How to Apply:
If you are ready to take the next step in your career and join a company that values your contributions, we would love to hear from you!
Please submit your resume (cover letter optional) detailing your relevant experience and why you are the perfect fit for this role.
We are dedicated to Equal Opportunity Employment amp; embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

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