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Eap Intake Coordinator Jobs in Bothell, WA (NOW HIRING)

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Eap Intake Coordinator information

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$13

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$35

How much do eap intake coordinator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for eap intake coordinator in Bothell, WA is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.35 per hour, depending on experience, location, and employer.

What is an EAP Intake Coordinator?

An EAP Intake Coordinator is a professional who serves as the first point of contact for employees seeking assistance through an Employee Assistance Program (EAP). Their primary responsibilities include gathering initial information, assessing the needs of the individual, and connecting them with appropriate resources or counseling services. EAP Intake Coordinators ensure confidentiality and provide support for issues such as mental health, substance abuse, workplace stress, and personal concerns. They play a critical role in helping employees access timely and effective support services.

What are the key skills and qualifications needed to thrive as an EAP Intake Coordinator?

To thrive as an EAP Intake Coordinator, you need a background in psychology, counseling, or social work, often supported by a relevant degree or certification. Familiarity with case management software, appointment scheduling systems, and confidentiality protocols is typically required. Exceptional interpersonal skills, active listening, and the ability to remain calm and organized under pressure help you excel in this role. These skills ensure efficient intake processes, appropriate referrals, and supportive client experiences during potentially stressful situations.

What are some common challenges faced by EAP Intake Coordinators in managing high call volumes while ensuring quality client support?

EAP Intake Coordinators often handle a high volume of calls from employees seeking support, which can be challenging when combined with the need to maintain empathy, accuracy, and confidentiality. Balancing efficiency with thoroughness is key, as coordinators must quickly assess client needs, provide appropriate resources, and document interactions carefully. This role requires strong multitasking skills and emotional resilience, as coordinators frequently address sensitive or urgent situations. Effective time management and access to supportive team structures can help manage these challenges while ensuring clients receive quality care.

What is the difference between Eap Intake Coordinator vs Eap Case Manager?

AspectEap Intake CoordinatorEap Case Manager
CredentialsTypically requires a bachelor's degree in psychology, social work, or related field; certifications may include EAP-specific trainingUsually holds a bachelor's or master's degree in social work, psychology, or counseling; may have additional licensure or certifications
Work EnvironmentPrimarily performs intake assessments, scheduling, and client communication in an office or remote settingManages ongoing client cases, provides counseling, and coordinates services in clinical or community settings
Employer & IndustryUsed by Employee Assistance Programs (EAPs), healthcare providers, and corporate wellness servicesEmployed by mental health agencies, healthcare organizations, or EAP providers for ongoing case management

The main difference is that an Eap Intake Coordinator handles initial client intake and scheduling, while an Eap Case Manager manages ongoing client care and support. Both roles require related credentials and work within similar environments, but their responsibilities differ in scope and focus.

Is an Eap Intake Coordinator job stressful?

An Eap Intake Coordinator job can be stressful due to the need to handle sensitive client information, manage multiple cases, and respond to urgent mental health concerns. The role requires strong communication skills, emotional resilience, and the ability to work under pressure, especially in high-demand environments. However, stress levels vary depending on the work setting and individual coping strategies.

What job categories do people searching Eap Intake Coordinator jobs in Bothell, WA look for?

The top searched job categories for Eap Intake Coordinator jobs in Bothell, WA are:

Eap Intake Coordinator jobs near you
Infographic showing various Eap Intake Coordinator job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $49,366 per year, or $23.7 per hour.

Intake Support Associate I - Men's Shelter

Seattle, WA

Seattle's Union Gospel Mission
Individual, Family and Community Social Assistance • 201 - 500 employees
Learn more about Seattle's Union Gospel Missionexternal

$21.15 - $27.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 hours ago

Key responsibilities

  • Coordinate all aspects of the intake process, including inquiry calls, phone screens, scheduling, and intake to appropriate programs.

  • Assess applicants' ability to live independently and evaluate special needs such as health care, mental health, and addiction, and make admission decisions in collaboration with program management.

  • Maintain an atmosphere conducive to safety, dignity, and cleanliness in all intake spaces, including quarantine areas.

Job description

The Intake Support Associate I will be responsible for supporting the assessment and intake processes for all Mission Programs in Emergency and Recovery models by providing high quality intake coordination, spiritual leadership and management for individuals seeking a recovery program or a pathway out of homelessness. Work with a team of staff to help create a safe, healing environment for faith-based emergency programs that assist guests on their journey to healthy relationships and independent living.

Scheduled: Monday - Friday 8:30AM - 5:00 PM.

Target starting pay: $23.69 per hour

How You Will Serve

·       Coordinate all aspects of the intake process including inquiry calls, phone screens, scheduling and coordination and intake to appropriate program.

·       Assess applicant ability to live independently and evaluate special needs in areas such as health care, mental health, and addiction.

·       Make admission decisions in collaboration with program management.

·       Identify inefficient/ineffective processes and implement improvements.

·       Meet weekly with supervisor to discuss status of guest in intake process and any pertinent program information.

·       Record, report, and maintain required pre-intake screening tools and statistical information into Clarity.

·       Maintain an atmosphere in all intake spaces including quarantine that will be most conducive to safety, dignity, and cleanliness.

·       Directly coordinate with mission programs including Outreach/S & R, Referral and Intake, Men and Women’s Shelter and Recovery programs, Aftercare, and outside agencies who serve our homeless neighbors seeking services.

·       Will develop and maintain relationships with providers to offer needed services to guests.

·       Perform drug screening when appropriate for program upon intake.

·       Collaborate with other staff to forge and model transparent and supportive Christian relationships, which will serve as a leadership example.

·       Collaborate with volunteers as needed to serve our guests.

·       Work with Mission Managers to make decisions to enter/exit program guests.

·       Participate in organizational meetings, training, and initiatives as required.

·       Perform other duties assigned to support the Mission’s success.

How you qualify 

·       Acknowledge and sign the Mission's Statement of Faith (see below)

·       High school diploma or equivalent required.

·       Minimum of 1 year of experience in a social services environment.

·       Minimum of 1 year of customer service experience.

·       Proficiency in Microsoft Office Suite.

·       Possess a valid Washington State Driver’s License and be able to meet the standards of the Mission driver criteria required, including but not limited to:

o   Clean driving record.

o   Have a License for at least one year.

o   No current suspensions or revocations.

o   At least 21 years of age.

How we support each other

·       Maintains a personal, active relationship with Jesus Christ and a consistent witness for Him.

·       Faithfully upholds The Mission and your team in prayer.

·       Participates in team devotions as schedule permits.

·       Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.

·       Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.

Benefits

All regular full-time employees, you are eligible to participate in our generous benefits package:

·       Medical / Dental / Vision

·       Basic Life Plan – 100% company paid

·       Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance

·       EAP and 24/7 Virtual Mental Health – 100% company paid

·       4 weeks of paid vacation (accrued)

·       Accrued paid sick time

·       10 paid holidays + 1 Floating Holiday

·       Personal Day and Birthday holiday

·       Retirement benefits w/ company match

·       Continuing Education Reimbursement Program

Work Environment

While performing the duties of this job, the employee is frequently required to stand, walk or sit for extended periods of time, bend, stoop or reach.  Occasionally will stand, balance, twist, stoop, kneel and reach with hands/arms. Regularly lifts up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.

Statement of Faith

1.                  We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21)

2.                  We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2

3.                  We believe in the deity and humanity of our Lord Jesus Christ:

    • His virgin birth (Luke 1:35, John 1:1-2, John 1:14)
    • His sinless life (Phil. 2:5-11)
    • His miracles (Matt. 4:23)
    • His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2)
    • His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5)
    • His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24)
    • His future return in power and glory (1 Thess. 4:16-18)

4.                  We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17)

5.                  We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23)

6.                  We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15)

7.                  We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4)

Mission Statement

To bring the love of Jesus and hope for a new life to our homeless neighbors.

Vision Statement

To see every homeless neighbor - beloved, redeemed, restored.

Values Statement

To be Gospel centered, united together, living faithfulness and pursing excellence.

Pre-Employment

This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.