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Eap Care Manager Jobs in Illinois (NOW HIRING)

Care Manager RN

Chicago, IL · On-site

$85K/yr

Friend Health is seeking a dedicated and experienced Care Manager RN to join our team. In this role ... Employee Assistance Program (EAP) Occupational Risk for Exposure to TB This position carries an ...

Care Manager LPN

Chicago, IL · On-site

$30 - $31/hr

Friend Health is seeking a compassionate and experienced Care Manager - LPN to join our team. In ... Employee Assistance Program (EAP) Occupational Risk for Exposure to TB: There is an occupational ...

Staff EAP Counselor

Bloomington, IL · On-site

$80K - $90K/yr

Job Summary * As a Staff EAP Counselor, you will be responsible for providing direct clinical ... managing life stressors/transitions, and more. * You will be joining a team of clinicians who care ...

Staff EAP Counselor

Bloomington, IL · On-site

$80K - $90K/yr

As a Staff EAP Counselor, you will be responsible for providing direct clinical counseling services ... managing life stressors/transitions, and more. * You will be joining a team of clinicians who care ...

As our Manager of Clinical Congregate Care, you'll guide the therapeutic direction of our ... Employee Assistance Program (EAP) for employees and household members * Tuition reimbursement to ...

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Eap Care Manager information

What are the key skills and qualifications needed to thrive as an EAP Care Manager, and why are they important?

To thrive as an EAP Care Manager, you need a background in mental health or social work—typically with a relevant degree and professional licensure (such as LCSW, LPC, or LMFT)—and strong case management skills. Familiarity with electronic case management systems, telehealth platforms, and EAP-related documentation is important for daily operations. Exceptional interpersonal skills, active listening, and the ability to maintain confidentiality help build trust with clients and coordinate care effectively. These skills enable EAP Care Managers to provide timely, appropriate support and referrals, ensuring employee well-being and organizational productivity.

How does an EAP Care Manager typically collaborate with other healthcare professionals and organizational staff?

EAP Care Managers frequently work in close collaboration with clinicians, HR professionals, and external providers to ensure employees receive timely and effective support. This often involves coordinating referrals, sharing relevant case information (while maintaining confidentiality), and participating in multidisciplinary meetings to discuss complex cases. By fostering open communication and leveraging each team member’s expertise, EAP Care Managers help deliver comprehensive care and facilitate successful outcomes for employees seeking assistance.

What is an EAP Care Manager?

An EAP Care Manager is a professional who helps employees access and coordinate services offered through an Employee Assistance Program (EAP). These services often include short-term counseling, referrals to mental health professionals, and support for issues like stress, substance abuse, or work-life balance. EAP Care Managers assess individuals' needs, create care plans, and follow up to ensure employees receive appropriate support. Their goal is to help employees resolve personal or work-related problems that may affect job performance, well-being, or health.

What is the difference between Eap Care Manager vs Eap Counselor?

AspectEap Care ManagerEap Counselor
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications varyRequires a master's degree in counseling, psychology, or social work; licensure often needed
Work EnvironmentCorporate settings, employee assistance programs, healthcare organizationsClinics, private practices, mental health facilities
Employer & IndustryEmployers offering employee support services, healthcare providers

The Eap Care Manager primarily coordinates employee assistance programs, focusing on case management and resource connection, often with less direct counseling. In contrast, Eap Counselors provide direct mental health counseling and therapy. While both roles require related credentials and work within similar environments, their core responsibilities differ, with Care Managers emphasizing coordination and support, and Counselors focusing on clinical treatment.

What are popular job titles related to Eap Care Manager jobs in Illinois? For Eap Care Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Eap Care Manager jobs in Illinois look for? The top searched job categories for Eap Care Manager jobs in Illinois are:
What cities in Illinois are hiring for Eap Care Manager jobs? Cities in Illinois with the most Eap Care Manager job openings:
Care Manager RN

$85K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 11 days ago


Job description

Job Description
Friend Health is seeking a dedicated and experienced Care Manager RN to join our team. In this role, you will play a vital part in developing and implementing a patient care team model that enhances care coordination in alignment with managed care and Patient-Centered Medical Home (PCMH) principles. Our goal is to improve the quality and delivery of comprehensive patient care while ensuring a seamless experience for our patients.
Essential Job Duties & Responsibilities:
  • Develop, implement, and evaluate care management policies, goals, and objectives
  • Support the care team in care coordination and implementation of patient care plans
  • Conduct ongoing clinical assessments and develop integrated patient care plans for high- and medium-risk patients
  • Collaborate in the selection, development, and maintenance of patient education materials
  • Develop individualized care plans based on patient needs
  • Work closely with the supervisor to integrate care coordination services into the team model
  • Monitor daily activities of assigned staff, assess performance, provide feedback, and develop training and professional growth plans
  • Provide orientation, education, and training for staff as needed
  • Assist with transition of care post-hospitalization
  • Participate in integrated care team rounds
  • Perform data analysis and tracking
  • Investigate and resolve patient and provider complaints
  • Participate in relevant departmental and organizational committees
  • Perform other related duties and projects as assigned

Educational Requirements:
  • Current State of Illinois license (LPN, RN, LCSW, or LSW).
  • Bachelors of Science in Nursing (BSN) or related is required.
  • Current CPR certification.
  • Valid Illinois Driver's License.

Experience & Related Skills:
  • 3-5 years of experience in healthcare care coordination or disease management is required.
  • Active Illinois RN license required.
  • Experience in an ambulatory healthcare setting or federally qualified health center (FQHC) is required.
  • Strong time management and organizational skills in a high-intensity, patient-focused work environment.
  • Demonstrates problem-solving, decision-making, and sound judgment.
  • Exceptional customer service skills.
  • Strong oral and written communication skills.

COMPENSATION & BENEFITS
Salary range: $85,000 Annually
BENEFITS
  • Health
  • Vision
  • Dental
  • 403b
  • FSA and HSA
  • Employee Assistance Program (EAP)

Occupational Risk for Exposure to TB
This position carries an occupational risk for exposure to Tuberculosis (TB) due to direct client interactions. Employment is contingent upon annual TB testing, unless an exception applies:
  • Documented medical contraindications
  • Documented religious objections

Staff who decline TB testing or flu vaccinations due to medical or religious exemptions will be required to wear a mask when appropriate.
Equal Employment Opportunity (EEO) Statement
Friend Health - HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law.
In addition, Friend Health - HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, including during the application or hiring process.
Why Join Us?
This role offers the opportunity to positively impact patient care outcomes while working in a collaborative, patient-centered environment. If you're passionate about care coordination, teamwork, and making a difference in healthcare, we encourage you to apply!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.