Edi Support Analyst Jobs (NOW HIRING)

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HOW WE TAKE CARE OF YOU:

• For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.
• Potential Annual Bonus Opportunity.
• 50% discount at restaurants and retail locations.
• Career advancement opportunities as we are growing!
• For more benefit related information please click HERE.

Please cut and paste this URL into a new browser to view our detailed list of benefits or apply directly on our career site

https://www.tommybahama.com/content/dam/tommy/Career%20pages/Tommy_Bahama_Benefits_Final_WA.pdf

SET THE COURSE

This hands-on position is responsible for maintaining the EDI (Electronic Data Interchange) technical standards, identifying EDI solutions to business needs and constantly improving the effectiveness of our EDI communications. Identify, troubleshoot, and resolve issues as they relate to systems and processes. Position is responsible for providing Level 1 and 2 support for EDI, as well as intermittent Level 1 support for other Blue Cherry supply chain applications.

BE THE ISLAND GUIDE

Function

• EDI Processing
  • Check for accuracy on inbound and outbound EDI transactions.
  • Make corrections, as needed in EDI translator or other Tommy Bahama systems.
  • Ensure timely and correct transfer of data to and from Tommy Bahama systems.
  • Manage the third-party product catalogs (i.e. 832 transactions).
  • Provide support to internal customers to resolve EDI related orders, ASN, invoice, 3PL transactions, etc. issues.
  • Troubleshoot and resolve EDI translator processing issues. Work closely with translator vendor, VANs and/or trading partners as needed.

• EDI System Administration
  • Work with vendors to add and configure new trading partners, transactions, etc.
  • Maintain the trading partner profile, item cross-reference file, and all other support files.
  • Develop and execute test plans related to EDI translator or other Tommy Bahama systems.
  • Identify opportunities to improve EDI operations and processing. Work closely with IT to design, implement and test improvements and/or break/fix.
  • Evaluate and document business processes from end to end.
• Back up to Blue Cherry systems support analyst
• Assist project manager in a variety of tasks, including training, testing documentation across the entire scope of the supply chain applications

ESSENTIALS FOR LIFE IN PARADISE

• Bachelor's degree in business, Engineering, Mathematics, Information Technology or related field or 4+ years related experience.
• 2+ years' experience EDIFACT standards, especially orders, inventory, invoices.
• Experience with EDI communications standards and protocol (i.e. VAN, FTP).
• Experience writing functional specifications and test plans.
• Drive tasks to completion, including work with 3rd party software vendors and customers.
• Demonstrated high level of attention to detail.
• Strong analytical skills, creative problem solving and sound technical judgment.
• Ability to adjust priorities and work in a continuously changing environment.
• Ability to self-start and self-motivate.
• Demonstrated ability to listen well and translate the needs of customers into system solutions.
• Demonstrated strong organizational and time management skills.
• Must be able to communicate effectively with a variety of people who have different skill levels of technical competence.
• Must have excellent technical and non-technical writing skills.
• Must be able to communicate clearly and concisely both orally and in writing.
• Demonstrated excellent customer service approach in all situations.

Multiple factors will vary the applicable rate of pay for this role, including an individual's experience, knowledge, and skillset, as well as work location and available budget.

Rate Range: $85,000.00 to $113,600.00 Annually

Mahalo (thank you) for your interest in Tommy Bahama!

Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at recruiter@tommybahama.com.

Mahalo (thank you) for your interest in Tommy Bahama!

Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at recruiter@tommybahama.com.

Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.