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E Commerce Support Jobs in Indiana (NOW HIRING)

Kroger

e-COMMERCE/DEPARTMENT LEAD

Bluffton, IN · On-site

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce ... Provide support and assistance through direct interaction with minors, individuals with special ...

Kroger

e-COMMERCE/CLERK

Greenwood, IN · On-site

$14.75 - $18.25/hr

Inspect equipment and notify store e-Commerce supervisor or other store management of items in need ... Provide support and assistance through direct interaction with minors, individuals with special ...

Kroger

e-COMMERCE/CLERK

Greenwood, IN · On-site

$14.25 - $17.50/hr

Inspect equipment and notify store e-Commerce supervisor or other store management of items in need ... Provide support and assistance through direct interaction with minors, individuals with special ...

ShipCalm

eCommerce Operations Manager

Plainfield, IN · On-site

$80K - $110K/yr

Experience supporting high-growth eCommerce brands is strongly preferred . * Bachelor's degree or ... coursework in Supply Chain Management, Logistics, Business, or related field, preferred * Proven ...

ShipCalm

eCommerce Operations Manager

Plainfield, IN · On-site +1

$80K - $110K/yr

Experience supporting high-growth eCommerce brands is strongly preferred . * Bachelor's degree or ... coursework in Supply Chain Management, Logistics, Business, or related field, preferred * Proven ...

Ship Calm LLC

eCommerce Operations Manager

Plainfield, IN · On-site

$80K - $110K/yr

Experience supporting high-growth eCommerce brands is strongly preferred . * Bachelor's degree or ... coursework in Supply Chain Management, Logistics, Business, or related field, preferred * Proven ...

Kroger

e-COMMERCE/CLERK

New Castle, IN · On-site

$14 - $17.50/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Inspect equipment and notify store e-Commerce supervisor or other store management of items in need ...

Finish Line

E-Commerce Fraud Manager

Indianapolis, IN · On-site

The E-Commerce Fraud Manager supports the Profit & Asset Protection team to minimize ecommerce fraud and chargebacks. This role requires a strategic leader who is innovative for the future of the ...

Jdgroupnam

E-Commerce Fraud Manager

Indianapolis, IN · On-site

OPEN TO REMOTE The E-Commerce Fraud Manager supports the Profit & Asset Protection team to minimize ecommerce fraud and chargebacks. This role requires a strategic leader who is innovative for the ...

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Showing results 21-40

All JobsE Commerce Support JobsE Commerce Support Jobs in Indiana

E Commerce Support information

What is the difference between E Commerce Support vs Customer Service Representative?

AspectE Commerce SupportCustomer Service Representative
CredentialsBasic technical knowledge, familiarity with e-commerce platformsCommunication skills, customer service experience
Work EnvironmentOnline, e-commerce platforms, remote or officeCall centers, retail stores, remote or office
Industry UsageOnline retail, e-commerce companiesVarious industries including retail, telecom, finance
Search/Comparison IntentUnderstanding technical support roles in e-commerceCustomer interaction and service roles

While both roles involve assisting customers, E Commerce Support focuses on technical issues related to online shopping platforms, whereas Customer Service Representatives handle general customer inquiries across various channels. E Commerce Support requires familiarity with e-commerce systems, while Customer Service roles emphasize communication skills. Both are vital in customer-facing environments but serve different functions within the industry.

What is e-commerce support?

E-commerce support involves assisting online retail businesses with managing their digital storefronts, resolving customer issues, processing orders, and maintaining website functionality. Support specialists often use tools like customer service software and may require knowledge of online platforms, product listings, and order management systems.

What cities in Indiana are hiring for E Commerce Support jobs?

Cities in Indiana with the most E Commerce Support job openings:

Infographic showing various E Commerce Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

e-COMMERCE/DEPARTMENT LEAD

Bluffton, IN • On-site

Kroger
Supermarkets and Grocery Stores • 10K+ employees
Learn more about Krogerexternal

Part-time

Re-posted 21 days ago

Kroger rating

6.0

Company rating: 6.0 out of 10

Based on 4,487 frontline employees who took The Breakroom Quiz

Job description

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

MINIMUM 
  • Proven supervisory experience
  • Ability to read shelf tags
  • Basic knowledge of computers
  • Excellent oral/written communication skills
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Self-directed, ability to execute projects with minimal supervision
DESIRED
  • Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience
  • Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
  • Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
  • Perform responsibilities required of selectors and customer attendants as needed per company guidelines
  • Train all functions and duties of the selector and customer attendant roles
  • Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
  • Assist with scheduling to meet operational and associates' needs
  • Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
  • Print and distribute order labels, including orders for perishable departments
  • Troubleshoot e-Commerce equipment and devices
  • Maintain level of supplies needed to perform necessary duties
  • Maintain organization and cleanliness of staging areas and equipment
  • Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
  • Perform required opening and closing procedures
  • Learn and implement process improvements as directed by division or enterprise e-Commerce team
  • Provide feedback on team members daily performance and annual performance reviews
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

What Kroger employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Kroger

Sourced by ZipRecruiter

Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025

Industry

Supermarkets and grocery stores

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

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