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E Commerce Customer Support Jobs in Indiana (NOW HIRING)

Meyer Distributing

eCommerce Account Manager

Jasper, IN · On-site

The Ecommerce Account Manager is responsible for the customer service, management & growth of an assigned account. This includes growing the account through reviewing & monitoring sales, maintaining ...

Meyer Distributing

eCommerce Account Manager

Jasper, IN · On-site

The Ecommerce Account Manager is responsible for the customer service, management & growth of an assigned account. This includes growing the account through reviewing & monitoring sales, maintaining ...

Kroger

e-COMMERCE/CLERK

New Castle, IN · On-site

$14 - $17.50/hr

Inspect equipment and notify store e-Commerce supervisor or other store management of items in need ... to resolve customer and business issues. * Provide support and assistance through direct ...

Kroger

STR MGMT/e-COMMERCE SUPERVISOR

Indianapolis, IN · On-site

Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired ... customer and business issues * Provide support and assistance through direct interaction with ...

Dexter

Lifecycle Programs Manager

Elkhart, IN · On-site

... customer target lists that enable consistent execution across channels. • Partner with Ecommerce and Digital Merchandising to support lifecycle programs through PDPs, exact-fit content, bundles ...

Dexter

Lifecycle Programs Manager

Elkhart, IN · On-site

... customer target lists that enable consistent execution across channels. * Partner with Ecommerce and Digital Merchandising to support lifecycle programs through PDPs, exact-fit content, bundles ...

Lids

Customization Services Coordinator

Indianapolis, IN · On-site

$19 - $24/hr

This role supports accurate and consistent communication with stores, ecommerce customers, and Corporate Office departments through established processes and programs. Principal Duties and ...

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All JobsE Commerce Customer Support JobsE Commerce Customer Support Jobs in Indiana

E Commerce Customer Support information

See Indiana salary details

$8

$12

$20

How much do e commerce customer support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for e commerce customer support in Indiana is $12.78, according to ZipRecruiter salary data. Most workers in this role earn between $10.38 and $13.17 per hour, depending on experience, location, and employer.

What is the difference between E Commerce Customer Support vs E Commerce Customer Service Representative?

AspectE Commerce Customer SupportE Commerce Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or e-commerce platformsHigh school diploma; certifications in customer service preferred
Work EnvironmentOnline, remote, or call center settings handling technical issues and order inquiriesCall centers, online chat, or email support environments
Employer & Industry UsageE-commerce companies, online retailers, marketplaces
Common Search & Comparison IntentUnderstanding roles, responsibilities, and differences in customer support positions

Both roles focus on assisting customers, but E Commerce Customer Support often involves handling technical issues, order problems, and troubleshooting, while E Commerce Customer Service Representatives typically focus on general inquiries, order processing, and customer communication. The roles overlap but differ mainly in scope and technical complexity.

What is customer support in e-commerce?

Customer support in e-commerce involves assisting online shoppers with inquiries, order issues, returns, and product information through channels like chat, email, or phone. It requires good communication skills and familiarity with customer service tools to ensure a positive shopping experience.

What qualifications do you need for e-commerce customer support?

E-commerce customer support roles typically require strong communication skills, basic computer literacy, and familiarity with customer service software such as live chat or CRM tools. A high school diploma or equivalent is usually sufficient, though some positions may prefer previous customer service experience or knowledge of e-commerce platforms like Shopify or Amazon Seller Central.

What cities in Indiana are hiring for E Commerce Customer Support jobs?

Cities in Indiana with the most E Commerce Customer Support job openings:

Infographic showing various E Commerce Customer Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $26,584 per year, or $12.8 per hour.

eCommerce Account Manager

Jasper, IN • On-site

Meyer Distributing
Motor Vehicle Manufacturing • 501 - 1,000 employees
Learn more about Meyer Distributingexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Meyer Distributing rating

7.3

Company rating: 7.3 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Description:

Meyer Distributing is looking for an Ecommerce Account Manager to join our Jasper team.

Meyer Distributing is a complete wholesale distributor: automotive, RV/towing, outdoor living, marine, and more. With 85+ locations across the country, Meyer services dealers nationwide. 


The Ecommerce Account Manager is responsible for the customer service, management & growth of an assigned account. This includes growing the account through reviewing & monitoring sales, maintaining a quality customer experience by providing superior customer service, & identifying potential growth opportunities.


Schedule: 

  • Monday - Friday 
  • 8:00am - 5:00pm

Job Duties for Account Managers:

  • Review orders & pricing for competitive opportunities
  • Review sales performance
  • Develop & maintain a knowledgeable understanding system utilized
  • Provide superior customer service
  • Develop a knowledgeable understanding of products & identify opportunities opt improve product data
  • Oversee & address customer service related aspects, product questions, returns, & order related issues
  • Communicate & present data to leadership
  • Other duties as assigned

Requirements for Account Managers:

  • Possess excellent analytical, numerical, and research skills
  • Must be a great problem solver
  • Ability to work both within the team & independently
  • Must have excellent written & verbal communication skills
  • Organized, able to multi-task with an attention to detail
  • Able to consistently meet deadlines

Education/Certification(s):

  • Bachelor’s or Associate’s Degree in Marketing or Statistics, or a related field

Preferred Experience for Account Managers:

  • Previous experience in market analysis, statistics, customer service or sales; previous Google Analytics experience preferred

Benefits for Account Managers:

  • Medical
  • Vision
  • Dental
  • Disability
  • Life Insurance
  • 401K with Company Match
  • Paid Vacation
  • Paid Holidays
  • 20% Employee Discount
  • Casual Dress Code
  • Health Savings Account
  • Tuition Reimbursement Options Available

#ecommerce #ECGI #accountmanger #manager #accounting #markting #analysis #sales #customerservice #meyer #meyerdistributing 

Requirements:


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