Customer Service Specialist (Ecommerce) (Remote)
$17.50 - $23/hr
Title: Customer Service Specialist (Ecommerce) Job Type: Full-Time, Remote Timings: 9 PM - 4 AM ... Interest or experience in AI tools, automation, or process improvement
Customer Service Specialist (Ecommerce) (Remote)
$17.50 - $23/hr
Title: Customer Service Specialist (Ecommerce) Job Type: Full-Time, Remote Timings: 9 PM - 4 AM ... Interest or experience in AI tools, automation, or process improvement
WI Β· On-site
... customer experience provided by a world-class organization. Position Overview Johnson Fitness ... This position is responsible for integrating data across ecommerce, website analytics, CRM, ...
WI Β· On-site
... customer experience provided by a world-class organization. Position Overview Johnson Fitness ... This position is responsible for integrating data across ecommerce, website analytics, CRM, ...
E-commerce Customer Service Associate
Doral, FL Β· On-site
$13.75 - $19.25/hr
The Miami HEAT Retail Online team is seeking to hire an E-Commerce Customer Service Representative ... Ensure customers have the best online shopping experience. * Resolves order issues by clarifying ...
E-commerce Customer Service Associate
Doral, FL Β· On-site
$13.75 - $19.25/hr
The Miami HEAT Retail Online team is seeking to hire an E-Commerce Customer Service Representative ... Ensure customers have the best online shopping experience. * Resolves order issues by clarifying ...
Ecommerce Data & Analytics Engineer
Cottage Grove, WI Β· On-site
$108K - $130K/yr
... customer experience provided by a world-class organization. POSITION OVERVIEW Johnson Fitness ... This position is responsible for integrating data across ecommerce, website analytics, CRM, ...
Ecommerce Data & Analytics Engineer
Cottage Grove, WI Β· On-site
$108K - $130K/yr
... customer experience provided by a world-class organization. POSITION OVERVIEW Johnson Fitness ... This position is responsible for integrating data across ecommerce, website analytics, CRM, ...
Customer Experience Expert
Houston, TX Β· On-site
$20/hr
Customer Experience Expert - Provide excellent customer service over the phone - Resolve customer concerns regarding products and orders - Process and confirm customer orders accurately - Maintain ...
Customer Experience Expert
Houston, TX Β· On-site
$20/hr
Customer Experience Expert - Provide excellent customer service over the phone - Resolve customer concerns regarding products and orders - Process and confirm customer orders accurately - Maintain ...
... customer experience excellence. * Serve as the organization's subject matter expert for digital ... Proven success scaling eCommerce businesses and delivering measurable revenue and profit growth.
... customer experience excellence. * Serve as the organization's subject matter expert for digital ... Proven success scaling eCommerce businesses and delivering measurable revenue and profit growth.
eCommerce Senior Director (DTC) Full Time SGA Boca Raton, FL, US We are seeking a strategic and ... customer experience excellence. * Serve as the organization's subject matter expert for digital ...
eCommerce Senior Director (DTC) Full Time SGA Boca Raton, FL, US We are seeking a strategic and ... customer experience excellence. * Serve as the organization's subject matter expert for digital ...
eCommerce
Southfield, MI Β· On-site
$82K/yr
Join our team and play a key role in a major digital transformation and brand transformation initiative, helping shape the future of our ecommerce experience for industrial customers across North ...
eCommerce
Southfield, MI Β· On-site
$82K/yr
Join our team and play a key role in a major digital transformation and brand transformation initiative, helping shape the future of our ecommerce experience for industrial customers across North ...
E-Commerce Customer Service
Grimes, IA Β· On-site
$16.75 - $22.25/hr
This role supports our E Commerce platform Pantryful by fulfilling and processing orders in our warehouse. Essential Duties and Responsibilities The essential functions include, but are not limited ...
E-Commerce Customer Service
Grimes, IA Β· On-site
$16.75 - $22.25/hr
This role supports our E Commerce platform Pantryful by fulfilling and processing orders in our warehouse. Essential Duties and Responsibilities The essential functions include, but are not limited ...
... customer experience excellence. * Serve as the organization's subject matter expert for digital ... Proven success scaling eCommerce businesses and delivering measurable revenue and profit growth.
... customer experience excellence. * Serve as the organization's subject matter expert for digital ... Proven success scaling eCommerce businesses and delivering measurable revenue and profit growth.
QUALIFICATIONS * 15+ years of Software Development experience, including substantial experience in ... Software development process expert in agile development methodologies * Broad technical ...
QUALIFICATIONS * 15+ years of Software Development experience, including substantial experience in ... Software development process expert in agile development methodologies * Broad technical ...
eCommerce Sales Manager
Memphis, TN Β· On-site
Own the path to purchase and all associated eCommerce sales and marketing activities across ... Experience leading direct reports, cross-functional initiatives, customer planning, forecasting ...
eCommerce Sales Manager
Memphis, TN Β· On-site
Own the path to purchase and all associated eCommerce sales and marketing activities across ... Experience leading direct reports, cross-functional initiatives, customer planning, forecasting ...
eCommerce Sales Manager
Cordova, TN Β· On-site
Own the path to purchase and all associated eCommerce sales and marketing activities across ... Experience leading direct reports, cross-functional initiatives, customer planning, forecasting ...
Quick apply
eCommerce Sales Manager
Cordova, TN Β· On-site
Own the path to purchase and all associated eCommerce sales and marketing activities across ... Experience leading direct reports, cross-functional initiatives, customer planning, forecasting ...
eCommerce Sales Manager
Memphis, TN Β· On-site
Own the path to purchase and all associated eCommerce sales and marketing activities across ... Experience leading direct reports, cross-functional initiatives, customer planning, forecasting ...
eCommerce Sales Manager
Memphis, TN Β· On-site
Own the path to purchase and all associated eCommerce sales and marketing activities across ... Experience leading direct reports, cross-functional initiatives, customer planning, forecasting ...
eCommerce Sales Manager
Cordova, TN Β· On-site
Own the path to purchase and all associated eCommerce sales and marketing activities across ... Experience leading direct reports, cross-functional initiatives, customer planning, forecasting ...
eCommerce Sales Manager
Cordova, TN Β· On-site
Own the path to purchase and all associated eCommerce sales and marketing activities across ... Experience leading direct reports, cross-functional initiatives, customer planning, forecasting ...
E-Commerce Lead - Post Falls, ID - Full-time/Hourly
Post Falls, ID Β· On-site
$19.81/hr
Education and/or Experience: High school diploma or general education degree (GED). Minimum of six ... E-Commerce customer inquiries need to be addressed within 24 hours. * Ensure the quality and ...
E-Commerce Lead - Post Falls, ID - Full-time/Hourly
Post Falls, ID Β· On-site
$19.81/hr
Education and/or Experience: High school diploma or general education degree (GED). Minimum of six ... E-Commerce customer inquiries need to be addressed within 24 hours. * Ensure the quality and ...
eCommerce Sales Manager
Cordova, TN Β· On-site
Own the path to purchase and all associated eCommerce sales and marketing activities across ... Experience leading direct reports, cross-functional initiatives, customer planning, forecasting ...
eCommerce Sales Manager
Cordova, TN Β· On-site
Own the path to purchase and all associated eCommerce sales and marketing activities across ... Experience leading direct reports, cross-functional initiatives, customer planning, forecasting ...
eCommerce Marketplace Manager
Dedham, MA Β· On-site
$100K - $125K/yr
... the customer experience. Working closely with Product Management, Sales, Digital Marketing ... matter expert on marketplace performance and growth opportunities. The ideal candidate is ...
eCommerce Marketplace Manager
Dedham, MA Β· On-site
$100K - $125K/yr
... the customer experience. Working closely with Product Management, Sales, Digital Marketing ... matter expert on marketplace performance and growth opportunities. The ideal candidate is ...
QUALIFICATIONS * 15+ years of Software Development experience, including substantial experience in ... Software development process expert in agile development methodologies * Broad technical ...
QUALIFICATIONS * 15+ years of Software Development experience, including substantial experience in ... Software development process expert in agile development methodologies * Broad technical ...
eCommerce Marketplace Manager
Dedham, MA Β· On-site
... the customer experience. Working closely with Product Management, Sales, Digital Marketing ... matter expert on marketplace performance and growth opportunities. The ideal candidate is ...
eCommerce Marketplace Manager
Dedham, MA Β· On-site
... the customer experience. Working closely with Product Management, Sales, Digital Marketing ... matter expert on marketplace performance and growth opportunities. The ideal candidate is ...
E Commerce Customer Experience Expert information
See salary details
$786.76 is the 25th percentile. Wages below this are outliers.
$605.77 - $799.83
27% of jobs
The median wage is $865.98 / hr.
$799.83 - $993.88
68% of jobs
$993.88 - $1.2K
3% of jobs
$1.2K - $1.4K
0% of jobs
$1.4K - $1.6K
0% of jobs
$1.6K - $1.8K
0% of jobs
$1.8K - $2K
0% of jobs
$2K - $2.2K
0% of jobs
$2.2K - $2.4K
0% of jobs
$2.4K - $2.5K
1% of jobs
$2.5K - $2.7K
1% of jobs
$605
$1K
$2.7K
How much do e commerce customer experience expert jobs pay per week?
As of Sep 11, 2026, the average weekly pay for e commerce customer experience expert in the United States is $1,003.58, according to ZipRecruiter salary data. Most workers in this role earn between $788.46 and $923.08 per week, depending on experience, location, and employer.
What are popular job titles related to E Commerce Customer Experience Expert jobs?
For E Commerce Customer Experience Expert jobs, the most frequently searched job titles are:
Customer Service Specialist (Ecommerce) (Remote)
Remote
VASL
Β β’Β Business Management ConsultingΒ β’Β 11 - 50 employees11 - 50 employees
$17.50 - $23/hr
Other
Re-posted 20 days ago
Job description
Title: Customer Service Specialist (Ecommerce)
Job Type: Full-Time, Remote
Timings: 9 PM - 4 AM (Pakistan Standard Time)
Overview:
We're looking for a customer-focused Customer Service Specialist who can not only handle day-to-day support, but also help us implement AI tools to streamline and improve customer experience. This role combines hands-on support with process improvement and automation.
Key Responsibilities:
- Respond to customer inquiries via email, phone, and chat
- Assist with orders, shipping, returns, and product questions
- Manage shipments using ShipStation
- Troubleshoot delivery issues and order errors
- Process refunds, replacements, and updates
- Answer reviews
AI & Automation (Key Part of Role) - Identify repetitive customer questions and patterns
- Help implement AI tools and automation to handle FAQs (order status, shipping, returns, etc.)
- Create and refine response templates and knowledge base content
- Train and improve AI responses to match brand voice
- Monitor performance and suggest improvements to reduce support volume
Requirements: - 1-3 years of eCommerce customer service experience
- Must be proficient in ShipStationStrong written and verbal communication skills
- Comfortable handling both calls and high-volume email support
- Interest or experience in AI tools, automation, or process improvement
About VASL
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
11 - 50 Employees
Headquarters location
San Francisco, CA, US