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Dynamics 365 Qa Analyst Jobs (NOW HIRING)

Pulte Group

Lead QA Engineer (D365)

Atlanta, GA

The Lead Quality Assurance Dynamics 365 Engineer is responsible for coaching, reviewing, and delegating work to lower-level professionals. They provide QA support for the Dynamics 365 roadmap ...

Pulte Group

Lead QA Engineer (D365)

Tempe, AZ

The Lead Quality Assurance Dynamics 365 Engineer is responsible for coaching, reviewing, and delegating work to lower-level professionals. They provide QA support for the Dynamics 365 roadmap ...

PulteGroup, Inc.

Lead QA Engineer (D365)

Atlanta, GA · On-site

The Lead Quality Assurance Dynamics 365 Engineer is responsible for coaching, reviewing, and delegating work to lower-level professionals. They provide QA support for the Dynamics 365 roadmap ...

Collabera LLC

Dynamics Administrator 365

Charlotte, NC · On-site

$50 - $80/hr

Collaborate with developers, business analysts, QA teams, and project managers throughout the SDLC. Required Skill * Experience working with MS Dynamics 365 / Dynamics CRM . * Strong experience with ...

Spear Staffing

Dynamics 365 Developer

Manor, TX · On-site

Collaboration with BA/QA/development teams Requirements:Required Skills: * Experience with Dynamics 365 * Microsoft Dynamics 365 V9 - On-Prem preferred (9.1) * SQL experience * Javascript, HTML * C#

Helioz Solutions INC

QA Analyst

Richmond, VA · On-site

Company Description QA analyst to design test cases and test complex JAVA based system. The successful candidate will have actually been a developer at some point in their career. An EXPERIENCED QA ...

Helioz Solutions INC

QA Analyst

Richmond, VA · On-site

QA analyst to design test cases and test complex JAVA based system. The successful candidate will have actually been a developer at some point in their career. An EXPERIENCED QA Analyst is needed to ...

blueStone

QA (Quality Assurance) Analyst

Detroit, MI · On-site

The Quality Assurance Analyst will work closely with developers to create test plans and scripts and execute testing projects for new development and enhancements of systems. Qualifications The ...

Centstone

QA Analyst

Denver, CO · On-site

$60 - $65/day

Quality Assurance Analyst Location: Denver, Colorado Pay rate: $ 60 To $ 65 per week Experience: Quality assurance, manual testing, automation testing, API testing, or performance testing experience ...

asrcfh

Quality Assurance Analyst

Arlington, VA · On-site

The Quality Assurance (QA) Analyst serves as an agent of quality across the IV&V portfolio, ensuring artifacts, processes, and deliverables meet established quality benchmarks. This role blends ...

Benelynk

Quality Assurance Analyst

Virginia Beach, VA · Remote

$70K - $80K/yr

QUALITY ASSURANCE ANALYST POSITION SUMMARY Benelynk is building the technology platform that powers Veteran Directed Care (VDC), a VA program that gives veterans the flexibility to direct their own ...

Benelynk

Quality Assurance Analyst

North Las Vegas, NV · Remote

$70K - $80K/yr

QUALITY ASSURANCE ANALYST POSITION SUMMARY Benelynk is building the technology platform that powers Veteran Directed Care (VDC), a VA program that gives veterans the flexibility to direct their own ...

Benelynk

Quality Assurance Analyst

Oklahoma City, OK · Remote

$70K - $80K/yr

QUALITY ASSURANCE ANALYST POSITION SUMMARY Benelynk is building the technology platform that powers Veteran Directed Care (VDC), a VA program that gives veterans the flexibility to direct their own ...

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Dynamics 365 Qa Analyst information

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How much do dynamics 365 qa analyst jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for dynamics 365 qa analyst in the United States is $40.04, according to ZipRecruiter salary data. Most workers in this role earn between $28.61 and $49.52 per hour, depending on experience, location, and employer.

What is the difference between Dynamics 365 Qa Analyst vs Dynamics 365 Functional Consultant?

AspectDynamics 365 Qa AnalystDynamics 365 Functional Consultant
Primary RoleFocuses on testing and quality assurance of Dynamics 365 applicationsDesigns and implements business solutions using Dynamics 365
Required SkillsTesting, QA processes, basic understanding of Dynamics 365 modulesBusiness analysis, configuration, client communication
Work EnvironmentQA teams, testing labs, project-specific testing phasesClient sites, project teams, solution design sessions

While both roles work within the Dynamics 365 ecosystem, the Qa Analyst primarily ensures the quality and functionality through testing, whereas the Functional Consultant focuses on designing and configuring solutions to meet client needs. Understanding these differences helps organizations assign the right talent for each phase of Dynamics 365 projects.

Infographic showing various Dynamics 365 Qa Analyst job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 6% Part Time, and 22% Contract. Highlights an 61% In-person, 6% Hybrid, and 33% Remote job distribution, with an average salary of $83,275 per year, or $40 per hour.

QA Analyst (Health Services)

Building Service 32BJ Benefit Funds

Manhattan, NY • On-site

$73K - $78K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

Job Code
288H

Department Name
Health Fund Admin

Reports To

FLSA Status
Exempt

Union Code
N/A

Management
No



About Us:

Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues.


The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people.


32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more.


Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A


Job Summary:

The 32BJ Health Fund is a multiemployer labor management fund that provides health benefits to members of SEIU Local 32BJ and their dependents. The Fund is self-insured and responsible for efficiently managing its resources as it provides comprehensive coverage for approximately 200,000 people across multiple states and Washington, DC. The Fund offers benefits for medical, hospital, prescription drug, vision, dental, short- and long-term disability, and life insurance. The Health Fund is one of five benefit funds administered by the 32BJ Benefit Funds.


To ensure that it can deliver cost-effective, high-quality care, the Fund has embraced value-based plan design and innovative purchasing strategies that encourage participants to use healthcare models and programs that provide primary care and other cost-effective benefits, including the 32BJ Maternity Program and the 32BJ Health Fund Centers of Excellence for Joint Replacement and Weight Loss (Bariatric) Surgery. The Fund operationalizes this strategy by actively managing its plans and provider networks and by investing in forward-looking policies that lower healthcare costs while maintaining quality of care.


The 32BJ Health Fund seeks a Quality Assurance (QA) Analyst to provide technical assessments of member calls and notations in our corporate systems made by Health Services staff, including but not limited to the Patient Advocates (PA) and the Patient Coordinator. Reporting to the Supervisor, Health Services Quality Assurance, the QA Analyst will perform concurrent monitoring and assessment of phone calls, perform quality control on notes, and produce reports on audits, noting trends and making recommendations for improvement/change. Additionally, the QA Analyst will identify workflow deficiencies and report them to the Health Services Management Team, conduct telephonic member surveys on program participation, as well as perform other duties and work for special projects as assigned by management.


Essential Duties and Responsibilities:

  • As the Health Fund team is evolving, so is the role of the Quality Assurance (QA) Analyst. The responsibilities of this position include, but are not limited to:
    • Perform concurrent monitoring/assessment and scoring of phone calls between 32BJ members and PA’s to determine the accuracy of the PA’s response, professionalism, timeliness, telephone presentation skills, and the level of responsiveness provided by the PA towards the member.
    • Perform quality control on the timelessness and accuracy of the PA’s documentation in Microsoft Dynamics, vendor systems, and internal systems to ensure corporate standards were observed and that the notes coordinate with what occurred during the member call.
    • Analyze quality review results, performance metrics, and operational data to identify trends, recurring issues, root causes, and opportunities for process improvement.
    • Identify deficiencies, investigate and determine the reasons for errors, develop recommendations, and produce reports on findings for review with management.
    • Identify training needs for PA and advise management of what to address with individual PA’s.
    • Provide feedback to management of any trends and prevalent processing errors that indicate a system problem.
    • Identify exceptional PA’s performance and recommend employee recognition when appropriate.
    • Assist in the development, maintenance, and enhancement of quality standards, audit tools, scorecards, procedures, and performance measurement methodologies.
    • Conduct telephonic surveys on Health Fund programs in a timely manner:
    • Support departmental audits, compliance reviews, and special projects focused on improving operational efficiency, quality outcomes, and the member experience.
    • Perform other duties as requested by Management.


Qualifications (Competencies):

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
    • 3+ years of experience in call center operations, healthcare operations, health services, or a related field.
    • Expert knowledge of internal corporate systems (Dynamics, Cisco, V3, etc.), the benefits offered by the Fund, and Health Services standard operating procedures.
    • Prior knowledge conducting call audits, quality reviews, and performance evaluations preferred.
    • Strong experience in member call and note taking requirements.
    • Demonstrates attention to detail, quality, and consistency.
    • Outstanding written, oral communication, and interpersonal skills.
    • Must be able to maintain the highest level of confidentiality and high credibility when assessing customer care protocols.
    • Embraces the mission, purpose, and vision of the 32BJ Health Fund
      • Mission: To improve the lives of hard-working people by providing sustained access to affordable, high-quality healthcare
      • Purpose: To maximize the value of our healthcare dollars so that members and employers have the flexibility to allocate resources to other critical needs
      • Vision: To create a more just society by making access to quality health services easy and affordable


Soft Skills (Interpersonal Skills):

  • Able to work both independently and collaboratively within a team-oriented environment while maintaining independent judgement.
  • Must possess superior ability to provide constructive support and promote positive morale.
  • Strong organizational and time management skills with the ability to manage multiple priorities.
  • Ability to remain objective, fair, and consistent when conducting quality reviews and evaluations.
  • Demonstrate a continuous and proactive mindset.


Education:

Associate degree or equivalent work experience in the healthcare industry preferred.


Language Skills: