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Dynamics 365 Customer Service Jobs (NOW HIRING)

Conduent, Inc.

Microsoft Dynamics 365 Architect

TX · Remote

Configured and implemented Omnichannel for Customer Service, Unified Routing, and customer engagement solutions. * Integrate Genesys Cloud and other third-party applications with Dynamics 365 to ...

OBO Bettermann Group

Als Inhouse Developer unterstützen Sie die technische Weiterentwicklung und Betreuung unserer Microsoft Dynamics 365 Customer Engagement Plattform mit den Schwerpunkten Sales und Customer Insights ...

Apex Systems

Dynamics 365 CRM Developer

Austin, TX · On-site

Experience creating and consuming SOAP and RESTful web services. * Experience with Universal Resource Scheduling (URS) within Dynamics 365 Online Service Module. * Experience developing complex CRM ...

Apex Systems

Experience creating and consuming SOAP and RESTful web services. * Experience with Universal Resource Scheduling (URS) within Dynamics 365 Online Service Module. * Experience developing complex CRM ...

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How much do dynamics 365 customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for dynamics 365 customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

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Infographic showing various Dynamics 365 Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 9% Part Time, and 12% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Project Manager - Microsoft Dynamics 365 CRM

Seattle, WA • On-site

Strategic Business Solutions
Business Management Consulting • 11 - 50 employees
Learn more about Strategic Business Solutionsexternal

$75 - $90/hr

Full-time

Re-posted 9 days ago

Job description


Project Manager - Microsoft Dynamics 365 CRM
Hourly Rate: $75-$90 an hour on w2
About the Role
We are seeking a seasoned Project Manager with Microsoft Dynamics 365 implementation experience to lead customer engagement and CRM transformation projects. This individual will oversee project planning, execution, budget management, stakeholder communication, vendor management, and successful delivery from initiation through go-live.
Responsibilities
  • Lead end-to-end Dynamics 365 CRM implementations
  • Develop and manage project plans, schedules, budgets, and resources
  • Coordinate cross-functional teams and implementation partners
  • Manage project risks, issues, dependencies, and change control
  • Facilitate stakeholder and executive communications
  • Ensure project delivery aligns with business objectives
  • Oversee testing, deployment, and cutover activities
  • Drive organizational change management and user adoption
  • Manage vendor relationships and implementation partners
  • Create project status reports and executive presentations
  • Ensure compliance, documentation, and operational readiness activities are completed successfully
Qualifications
  • 7+ years of Project Management experience
  • Proven experience delivering Dynamics 365 CRM or similar enterprise CRM solutions
  • Strong budget, schedule, and resource management skills
  • Experience leading complex stakeholder environments
  • PMP Certification preferred
  • Utility, energy, public sector, or regulated industry experience preferred [Project_Ma...ics365_CRMWord]
Preferred Skills
  • Microsoft Dynamics 365 Customer Service
  • Power Platform
  • CRM Transformation Programs
  • Contact Center Implementations
  • Agile and Hybrid Project Delivery

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