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Dynamic Pc Support Techician Jobs in Hickory, NC

Williams-Sonoma

Tech Support Admin II

Claremont, NC · On-site

$40.50K - $46.90K/yr

... PC and Apple Laptops and Desktops, Wired and Wireless Printers, Handheld RF Devices, Avaya Phones, etc. We also support multiple OS systems including MS Windows 10, as well as Mac OS We are a dynamic ...

Rejuvenation

Tech Support Admin II

Claremont, NC

$40.50K - $46.90K/yr

... PC and Apple Laptops and Desktops, Wired and Wireless Printers, Handheld RF Devices, Avaya Phones, etc. We also support multiple OS systems including MS Windows 10, as well as Mac OS We are a dynamic ...

Liveops

Remote Spanish Bilingual Customer Service

Hickory, NC · Remote

$14 - $17.50/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic ...

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Dynamic Pc Support Techician information

See Hickory, NC salary details

$12

$21

$35

How much do dynamic pc support techician jobs pay per hour?

As of May 28, 2026, the average hourly pay for dynamic pc support techician in Hickory, NC is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $23.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dynamic PC Support Technician, and why are they important?

To thrive as a Dynamic PC Support Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is generally required. Excellent communication, patience, and customer service skills help you effectively resolve user issues and build trust. These competencies are vital for ensuring efficient IT support, minimizing downtime, and maintaining user satisfaction in dynamic business environments.

What types of technical issues does a Dynamic PC Support Technician typically handle on a daily basis?

As a Dynamic PC Support Technician, you’ll frequently troubleshoot a wide range of hardware and software issues, including system crashes, network connectivity problems, and malware infections. Your day may involve responding to user tickets, performing diagnostics, installing upgrades, and providing remote or on-site assistance. Collaboration with IT teams and end users is common, requiring clear communication and adaptability. This role offers exposure to diverse technical environments, helping you build valuable experience for future advancement within IT support or system administration.

What are Dynamic PC Support Technicians?

Dynamic PC Support Technicians are IT professionals who specialize in troubleshooting, maintaining, and repairing computer systems and networks for organizations or individual clients. They provide technical support both remotely and on-site, addressing issues related to hardware, software, and connectivity. Their dynamic role often requires adapting to new technologies and offering solutions tailored to each user’s specific needs. Strong problem-solving skills, communication abilities, and up-to-date technical knowledge are essential for success in this position.

What is the difference between Dynamic PC Support Technician vs Help Desk Technician?

AspectDynamic PC Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site and remote technical support for hardware/software issuesHelp desk support, troubleshooting via phone or remote access
Industry UsageIT service providers, corporate IT departmentsIT support centers, customer service roles

The main difference is that Dynamic PC Support Technicians often handle both hardware and software issues directly with clients, sometimes on-site, while Help Desk Technicians primarily provide remote support and troubleshooting. Both roles require similar certifications and are integral to IT support services, but their work environments and daily tasks differ slightly.

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What job categories do people searching Dynamic Pc Support Techician jobs in Hickory, NC look for? The top searched job categories for Dynamic Pc Support Techician jobs in Hickory, NC are:
What cities near Hickory, NC are hiring for Dynamic Pc Support Techician jobs? Cities near Hickory, NC with the most Dynamic Pc Support Techician job openings:
Dynamic Pc Support Techician jobs near you
Dynamic PC Support Techician

Dynamic PC Support Techician

Worldwide TechServices

Conover, NC • On-site

Part-time

Posted 11 days ago

Job description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs
Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs
  • Must own a basic repair tool kit

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