ZipRecruiter

Log In

1

Dynamic Pc Support Techician Jobs in Iowa (NOW HIRING)

360 IT Professionals

Desktop Support

Des Moines, IA

... providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to ... Experienced in PC (desktop/laptop/thin client) support - both desk side and remote Experienced in ...

previous pagenext page

Showing results 21-40

All JobsDynamic Pc Support Techician JobsDynamic Pc Support Techician Jobs in Iowa

Dynamic Pc Support Techician information

What is the difference between Dynamic PC Support Technician vs Help Desk Technician?

AspectDynamic PC Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site and remote technical support for hardware/software issuesHelp desk support, troubleshooting via phone or remote access
Industry UsageIT service providers, corporate IT departmentsIT support centers, customer service roles

The main difference is that Dynamic PC Support Technicians often handle both hardware and software issues directly with clients, sometimes on-site, while Help Desk Technicians primarily provide remote support and troubleshooting. Both roles require similar certifications and are integral to IT support services, but their work environments and daily tasks differ slightly.

What are popular job titles related to Dynamic Pc Support Techician jobs in Iowa? For Dynamic Pc Support Techician jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Dynamic Pc Support Techician jobs in Iowa look for? The top searched job categories for Dynamic Pc Support Techician jobs in Iowa are:
Dynamic Pc Support Techician jobs near you
Infographic showing various Dynamic Pc Support Techician job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Dynamic PC Support Techician

Worldwide TechServices

Des Moines, IA • On-site

Part-time

Re-posted 26 days ago

Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

215th of 223 rated it services

Job description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs

Qualifications
Education and Experience:
  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

Certifications and/or Qualifications:
  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver's License and reliable transportation with valid registration and adequate insurance

Skills:
  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs
  • Must own a basic repair tool kit

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Worldwide TechServices employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply