To thrive as a Duke CNA (Certified Nursing Assistant) at Duke Health, you generally need a CNA certification, strong patient care skills, and a basic understanding of medical procedures. Familiarity with electronic medical records (EMR) systems and hospital equipment is commonly required. Compassion, teamwork, and effective communication are soft skills that greatly enhance performance in this patient-centered role. These capabilities are crucial for ensuring patient safety, effective care, and seamless collaboration within a fast-paced healthcare team.