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Dtc Operation Manager Jobs (NOW HIRING)

Exol

Start-Up Operations Manager, DTC Launch

OR · On-site +1

We require a manager with deep experience in e-commerce, or DTC, fulfillment and 3PL operations who can manage large-scale teams while project managing their business unit. You must be adept at ...

Exol

Start-Up Operations Manager, DTC Launch

We require a manager with deep experience in e-commerce, or DTC, fulfillment and 3PL operations who can manage large-scale teams while project managing their business unit. You must be adept at ...

Hasbro

Director, DTC Site Operations

Renton, WA · On-site

$155K - $232K/yr

Sharp cross-functional and escalation-management skills, with the ability to align partners and ... Broad knowledge of end-to-end DTC operations, including both site operations and fulfillment ...

Vesync

DTC Manager

Tustin, CA · On-site

$110K/yr

Global DTC owns shared platform infrastructure and data tooling. This role utilizes those ... Has delivered growth outcomes requiring coordination across product, data, brand, and operations ...

Vesync

DTC Manager

Tustin, CA · On-site

$110K/yr

Serve as the US regional DTC lead to coordinate execution across IMC, PCT, Data, and Operations ... Execute campaigns and journeys within CRM/CDP platforms * Activate defined audience segments and ...

Vesync

DTC Manager

Tustin, CA · On-site

$110K/yr

Serve as the US regional DTC lead to coordinate execution across IMC, PCT, Data, and Operations ... Execute campaigns and journeys within CRM/CDP platforms * Activate defined audience segments and ...

Central Garden & Pet

Sr. DTC Manager

Neptune City, NJ · On-site

Partner with Operations and S&OP teams to communicate promotional plans, forecast demand, and ... a DTC website with a focus on CRO, SEO, app management, and content management. * Shopify ...

Central Garden & Pet

Sr. DTC Manager

Neptune City, NJ · On-site

Partner with Operations and S&OP teams to communicate promotional plans, forecast demand, and ... a DTC website with a focus on CRO, SEO, app management, and content management. * Shopify ...

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Dtc Operation Manager information

See salary details

$27.5K

$81.7K

$137.5K

How much do dtc operation manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for dtc operation manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a DTC Operation Manager?

A DTC (Direct-to-Consumer) Operation Manager is responsible for overseeing the end-to-end operations of a company's direct sales channels, including e-commerce platforms and retail stores. They manage inventory, order fulfillment, logistics, customer service, and process optimization to ensure a seamless customer experience. Their role often involves collaborating with marketing, supply chain, and IT teams to drive growth and operational efficiency in direct-to-consumer sales.

What are the key skills and qualifications needed to thrive as a DTC Operation Manager?

To thrive as a DTC Operation Manager, you need expertise in supply chain management, e-commerce operations, and data analytics, often supported by a relevant degree and experience in direct-to-consumer businesses. Familiarity with order management systems (OMS), warehouse management systems (WMS), and e-commerce platforms like Shopify or Magento is typically required. Strong leadership, problem-solving abilities, and effective communication skills help you manage teams and coordinate cross-functional projects. These skills are crucial to ensure seamless operations, timely order fulfillment, and a positive customer experience in a competitive market.

What are some common challenges faced by a DTC Operation Manager when scaling direct-to-consumer channels?

A DTC Operation Manager often faces challenges such as managing fluctuating order volumes, optimizing fulfillment processes, and ensuring seamless customer experiences as sales channels scale. Coordinating between marketing, logistics, and customer service teams is essential to maintain efficiency and customer satisfaction. Leveraging technology for inventory management and data analytics can help address these challenges, but adaptability and proactive problem-solving are key to long-term success.

What is the difference between Dtc Operation Manager vs E-commerce Operations Specialist?

AspectDtc Operation ManagerE-commerce Operations Specialist
CredentialsBachelor's degree, experience in supply chain or logisticsBachelor's degree, knowledge of e-commerce platforms
Work EnvironmentManagement of logistics, supply chain, and team coordinationHandling order processing, customer service, and platform management
Employer & IndustryRetail, direct-to-consumer brands, logistics companiesOnline retail, e-commerce platforms, marketplace sellers

The Dtc Operation Manager oversees the entire supply chain and logistics operations for direct-to-consumer brands, focusing on efficiency and team management. In contrast, the E-commerce Operations Specialist handles day-to-day order processing, platform management, and customer service. Both roles require knowledge of e-commerce systems but differ in scope and responsibilities.

Is a Dtc Operation Manager a high paying job?

A Dtc Operation Manager typically earns a competitive salary that varies based on experience, location, and company size. In general, operations management roles in the retail or e-commerce sectors tend to have above-average compensation compared to entry-level positions, especially with skills in supply chain, logistics, and data analysis.

What are popular job titles related to Dtc Operation Manager jobs?

For Dtc Operation Manager jobs, the most frequently searched job titles are:

Infographic showing various Dtc Operation Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

Start-Up Operations Manager, DTC Launch

OR • On-site, Remote

Exol
See more jobs at Exolexternal

Full-time

Re-posted 11 days ago

Key responsibilities

  • Execute site acceptance testing and integrated operational capability testing to validate automation systems meet DTC requirements.

  • Manage high-velocity warehouse workflows during launch, overseeing receiving, put-away, picking, packing, and shipping processes.

  • Oversee daily warehouse operations, directing large teams to achieve throughput targets and ensuring system validation and safety compliance.

Job description

Who we are

More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model.

What we need

Exol is seeking an experienced operations manager to lead day-to-day execution for highly automated fulfillment sites during pre-launch, go-live, and stabilization. As the primary operational owner, you will ensure integrated capability testing and high-density storage systems meet fast-paced e-commerce demands.

We require a manager with deep experience in e-commerce, or DTC, fulfillment and 3PL operations who can manage large-scale teams while project managing their business unit. You must be adept at translating complex automation workflows-preferably with AutoStore or similar goods-to-person technologies-into repeatable launch playbooks that drive network scalability.

What we do

Exol* is pioneering warehousing-as-a-service, offering outsourced warehousingoperations,and specializing in automated warehousing solutions. Our focus is on the efficient movement of goods in cases and pallets across all sectors, such as wholesale, retail, and general merchandising.

*Exol is an independently managed joint venture between Symbotic and Softbank.

What you'll do

  • Operational Capability Testing: Execute Site Acceptance Testing (SAT) and integrated operational capability testing alongside engineering to validate that high-density robotics and automated picking systems meet DTC requirements.

  • DTC Business Ownership: Serve as the primary operational owner for DTC warehouse functions during launch, managing high-velocity workflows from receiving and put-away to individual unit picking, packing, and carrier-sorted shipping.

  • Playbook Development: Support the creation and refinement of the launch playbook by documenting lessons learned and standardizing work processes for future site replicability.

  • Large-Scale Team Leadership: Oversee the day-to-day execution of warehouse operations, directing large teams of hourly associates and frontline leaders to achieve high-volume throughput targets.

  • System Validation: Validate WMS/WES functionality and monitor real-time system transactions to troubleshoot order-flow bottlenecks and ensure inventory accuracy.

  • Safety Leadership: Drive organizational safety protocols by enforcing OSHA compliance and conducting audits to ensure employees follow proper guidelines in a fast-moving start-up environment.

  • Project Management: Manage business-specific launch priorities, including labor planning, shift balancing, and coordinating with cross-functional partners in IT, Supply Chain, and Automation.

What we need

  • Bachelor's degree in supply chain, Logistics, Business, Engineering, or equivalent experience preferred.

  • Minimum 8 years of experience in 3PL warehouse or distribution center operations, specifically in high-volume DTC or e-commerce fulfillment.

  • Advanced exposure to automated warehouse environments-specifically AutoStore or similar robotic goods-to-person systems-and direct experience with WMS/WES platforms.

  • Working knowledge of OSHA standards and experience driving safety protocols (e.g., LOTO and fall protection) with vendors and employees.

  • Demonstrated ability to drive launch-critical KPIs, including units per hour (UPH), order accuracy, OEE, and cost-per-unit.

  • Strong ability to respond quickly to operational constraints and implement corrective actions in real time.

Preferred

  • Project Management: Proven experience project managing business units through ramp-up or peak environments.

  • Automation Testing: Hands-on experience with operational testing and acceptance protocols for complex automated fulfillment systems.

  • Process Improvement: Experience identifying inefficiencies and implementing Lean improvements or standard work.

Our environment

  • Up to 80% travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.

  • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

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About Exol

Exol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visitwww.exol.com.

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