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Dsp Manager Jobs in Frederic, WI (NOW HIRING)

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Dsp Manager information

What is a DSP manager?

A DSP (Delivery Service Partner) Manager oversees daily operations for a third-party company that contracts with services like Amazon to manage delivery drivers and ensure efficient package delivery. They are responsible for hiring, training, scheduling, and monitoring driver performance while ensuring compliance with safety and operational guidelines. DSP Managers also track key performance indicators (KPIs), solve logistical challenges, and maintain customer satisfaction. Their role is critical in maintaining timely and efficient last-mile delivery services.

What types of teams do DSP managers typically oversee, and how do they support their staff?

DSP Managers usually supervise direct support professionals who provide care to individuals with developmental or intellectual disabilities in residential or community settings. They are responsible for coaching, mentoring, and supporting their team by offering guidance on care plans, helping resolve day-to-day challenges, and coordinating ongoing training. Most DSP Managers conduct regular meetings, facilitate open communication, and liaise between staff and upper management to ensure the team has what they need to succeed. Supporting and empowering staff not only promotes a positive work environment but also ensures the highest quality of care for clients.

What are the key skills and qualifications needed to thrive in the DSP manager position, and why are they important?

To excel as a DSP Manager, you need strong leadership abilities, experience in direct support services or human services, and a thorough understanding of regulatory requirements related to developmental disabilities. Familiarity with electronic health records, scheduling software, and certification in areas such as CPR, First Aid, or relevant state-mandated training is highly beneficial. Effective communication, problem-solving skills, and compassion are critical soft skills in this supervisory role. These competencies are vital to ensure quality care for clients, efficient team management, and rigorous compliance with industry standards.

What job categories do people searching Dsp Manager jobs in Frederic, WI look for?

The top searched job categories for Dsp Manager jobs in Frederic, WI are:

What cities near Frederic, WI are hiring for Dsp Manager jobs?

Cities near Frederic, WI with the most Dsp Manager job openings:

Dsp Manager jobs near you
Infographic showing various Dsp Manager job openings in Frederic, WI as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

DSP (Direct Support Professional)

All About Caring Home Care LLC

Pine City, MN • On-site

$16 - $21/hr

Full-time

Re-posted 7 days ago

Job description

Description

Position Summary

The Direct Support Professional (DSP) provides direct care, supervision, and skill-building support to individuals with disabilities and older adults receiving Home- and Community-Based Services (HCBS). DSPs support individuals in maintaining health, safety, independence, and community integration in accordance with individualized service plans.

This position operates under Minnesota DHS 245D regulations and requires strict adherence to company policies, service plans, and documentation standards.

Services May Include

This position may support individuals receiving services under the following programs:

  • Direct Support Professional (DSP) Services
  • Individualized Home Supports (IHS) - Assistance, skill-building, and/or supervision
  • Individual Community Living Supports (ICLS) - Support with ADLs, safety oversight, household management, and community engagement

Services are provided according to the individual's approved service plan and authorized service hours.

Essential Job Duties

Personal Care & Activities of Daily Living (ADLs)

  • Assist individuals with dressing, grooming, bathing, toileting, mobility, and eating as outlined in service plans.
  • Promote dignity, privacy, and independence at all times

Skill-Building & Independence Support

  • Provide cueing, reminders, and hands-on assistance to support daily living skills.
  • Encourage independence based on individual abilities and goals

Health, Safety & Supervision

  • Monitor individuals for changes in behavior, health, or safety concerns.
  • Follow emergency procedures and incident reporting requirements.
  • Implement positive support strategies as trained.

Household Support

  • Assist with light housekeeping, meal preparation, organization, and maintaining a safe environment.
  • Support  routines consistent with the individual's service plan

Community Participation

  • Support participation in community activities, appointments, and social outings
  • Assist with transportation when authorized and required

Documentation & Compliance

  • Complete, accurate, and timely documentation of services provided
  • Report incidents, concerns, or changes promptly according to company policy and      DHS requirements

Night Supervision (Overnight Shifts - If Assigned)

DSPs scheduled for overnight or Night Supervision shifts may be required to:

  • Remain awake and alert for the duration of the shift.
  • Provide active supervision and observation to ensure individual safety.
  • Assist with nighttime mobility, toileting, reassurance, or care needs.
  • Monitor health and behavioral concerns.
  • Document overnight supports, observations, and incidents

Night Supervision services support individuals with disabilities, cognitive needs, medical complexity, or nighttime vulnerability to ensure continuity of care.

 #AACNORTH 

Requirements

Required Qualifications

  • Must be at least 18 years of age
  • Ability  to work independently and follow written service plans
  • Strong communication and documentation skills
  • Compassionate,  reliable, and committed to person-centered care
  • Ability to maintain confidentiality and professional boundaries
  • Must successfully pass DHS NetStudy 2.0 background check
  • Valid  driver's license and reliable transportation may be required, depending on  client assignment

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