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Dsp Manager information

What is a DSP manager?

A DSP (Delivery Service Partner) Manager oversees daily operations for a third-party company that contracts with services like Amazon to manage delivery drivers and ensure efficient package delivery. They are responsible for hiring, training, scheduling, and monitoring driver performance while ensuring compliance with safety and operational guidelines. DSP Managers also track key performance indicators (KPIs), solve logistical challenges, and maintain customer satisfaction. Their role is critical in maintaining timely and efficient last-mile delivery services.

What types of teams do DSP managers typically oversee, and how do they support their staff?

DSP Managers usually supervise direct support professionals who provide care to individuals with developmental or intellectual disabilities in residential or community settings. They are responsible for coaching, mentoring, and supporting their team by offering guidance on care plans, helping resolve day-to-day challenges, and coordinating ongoing training. Most DSP Managers conduct regular meetings, facilitate open communication, and liaise between staff and upper management to ensure the team has what they need to succeed. Supporting and empowering staff not only promotes a positive work environment but also ensures the highest quality of care for clients.

What are the key skills and qualifications needed to thrive in the DSP manager position, and why are they important?

To excel as a DSP Manager, you need strong leadership abilities, experience in direct support services or human services, and a thorough understanding of regulatory requirements related to developmental disabilities. Familiarity with electronic health records, scheduling software, and certification in areas such as CPR, First Aid, or relevant state-mandated training is highly beneficial. Effective communication, problem-solving skills, and compassion are critical soft skills in this supervisory role. These competencies are vital to ensure quality care for clients, efficient team management, and rigorous compliance with industry standards.

What are the most commonly searched types of Dsp jobs in Nebraska?

The most popular types of Dsp jobs in Nebraska are:

What are popular job titles related to Dsp Manager jobs in Nebraska?

For Dsp Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Dsp Manager jobs in Nebraska look for?

The top searched job categories for Dsp Manager jobs in Nebraska are:

What cities in Nebraska are hiring for Dsp Manager jobs?

Cities in Nebraska with the most Dsp Manager job openings:

Dsp Manager jobs near you
Infographic showing various Dsp Manager job openings in Nebraska as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Direct Support Professional/DSP- Omaha Day Center

Hands of Heartland

La Vista, NE • On-site

$16/hr

Full-time

Re-posted 19 days ago

Hands Of Heartland rating

4.3

Company rating: 4.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

At Hands of Heartland, we believe that people with developmental disabilities are people first. We will always place the person before the program — striving daily to embody the message our name states.

Hands of Heartland is looking for compassionate and caring individuals to join our team and provide support to the individuals we support as a Direct Support Professionals (DSP) for the Omaha day centers. Hours are Monday through Friday from 8a-4p.


Location: Omaha, NE


What You’ll Do in Summary: Work directly with individuals with developmental disabilities in a variety of settings to ensure they have a meaningful life. As a DSP you will assist individuals with day to day living activities and developing skills in a community setting.


Essential Duties & Responsibilities:

  • Responsible for creating a safe, positive, and encouraging atmosphere for the people we support
  • Provide services to address the wants and needs of people with developmental disabilities, which may include:
    1. Supporting personal goals
    2. Facilitating activities that provide people with socialization and connections to the community
    3. Engaging participation in recreation, social, and skill-building activities
    4. Transporting individuals to appointments, community outings, or other destinations
    5. Assisting with activities of daily living, such as, feeding, bathing, dressing, grooming, etc.
    6. Reinforcing therapies, including speech, behavioral support, and physical therapy
    7. Administering medications and other medical treatment as delegated by an HOH nurse
    8. Maintaining knowledge of each person’s specialized needs
  • Ensure each individuals’ rights are protected and they are treated with dignity and respect
  • Ensure documentation is completed accurately and in a timely manner, including but not limited to individual plan data, behavior plan data, community integration logs, assessments, individual funds requests, mileage logs, maintenance requests forms, and supply acquisition forms
  • Keep day center interior and exterior clean, organized, and tidy
  • Complete all other duties as assigned

Knowledge, Skills & Abilities:

  • Ability to handle a variety of situations and personalities
  • Must maintain confidentiality and protect individual rights
  • Ability to always project a caring and professional image
  • Proven skills in communication, observation, problem solving, and time management
  • Ability to work independently in a fast paced, team-oriented environment
  • Flexible and willing to adapt to change
  • Know the value of communication
  • Desire to support people and encourage them to reach goals
  • Understand the importance of documentation

Personality Traits: Empathy. Patience. Understanding. Compassion. Adaptable. Respectful. Dependable. Sound Judgement.

Requirements:

  • Must be at least 18 years old.
  • Must have a valid driver’s license and auto insurance.
  • Must be able to pass all background checks.


Preferred Requirement: Experience working with behavioral individuals is preferred although we will train you!

Pay: Starting pay is $16 an hour. We pay more for experience and CNA license.

If this sounds like you, we would love to talk to you about working at Hands of Heartland. Apply today to start a rewarding career where you can make a positive impact on your community.


Monday through Friday 8a-4p.

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