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Sr. Project Manager

Quick Summary

We are seeking a Senior Technical Project Manager with 5+ years of true technical project management experience and a strong Agile background. This role will oversee a unified program across multiple squads, manage intake and prioritization processes, coordinate client-facing communications, and translate strategic objectives into actionable feature-level plans. The ideal candidate will be AI-literate, comfortable working in a fast-paced environment, and have experience with Jira, Confluence, and Content Management Systems such as Drupal or Adobe Experience Manager (AEM).

Responsibilities

• Manage a unified program board across four development squads and design teams, ensuring priorities, dependencies, and deliverables remain aligned.
• Support and manage standardized intake forms and triage rules for features, SEO, content, innovation requests, and other client needs.
• Coordinate inbound triage and resolution of issues submitted by clients.
• Work directly with clients to define and maintain a prioritized feature stack.
• Prepare and deliver the final, ordered list of features for weekly prioritization ceremonies.
• Produce polished, direct, client-facing Product Owner status reports covering inbound requests, pipeline features, priorities, and progress.
• Define and create feature-level intent briefs outlining strategic objectives, desired outcomes, and alignment guidance.
• Hand off intent briefs to squad Project Managers and Business Analysts to guide sprint-level execution.
• Coordinate across project managers, business analysts, designers, developers, Product Owners, and client stakeholders.
• Manage multiple priorities, competing deadlines, dependencies, and changing requirements in a fast-paced environment.
• Leverage Agile methodologies to facilitate planning, prioritization, execution, and communication across teams.
• Utilize Jira and Confluence to manage project information, documentation, requirements, workflows, and team collaboration.
• Apply practical knowledge of AI technologies and applications to support project delivery, process improvement, and innovation initiatives.
• Identify opportunities to improve project processes, intake workflows, prioritization, communication, and delivery efficiency.

Requirements

• 5+ years of experience as a true Technical Project Manager, preferably in complex enterprise environments.
• Strong hands-on experience with Agile/Scrum methodologies and managing technical delivery teams.
• Required experience with Jira and Confluence.
• Demonstrated ability to manage multiple workstreams, priorities, stakeholders, and deadlines simultaneously.
• Strong client-facing communication skills with the ability to provide clear, concise, and professional status updates.
• AI literacy is required — candidates should have corporate experience working on an AI-related project or meaningful hands-on experience implementing, evaluating, or integrating AI beyond casual use of tools such as ChatGPT.
• Experience with or strong understanding of Content Management Systems (CMS).
• Experience with Drupal and/or Adobe Experience Manager (AEM) is strongly preferred.
• Strong organizational, communication, facilitation, and problem-solving skills.
• Ability to translate high-level business objectives into clear direction for technical delivery teams.
• Bachelor''s degree in a relevant discipline or equivalent professional experience preferred.

Preferred Skills

• Experience managing programs involving multiple Agile squads.
• Experience with Monday.com or similar program/project management platforms.
• Experience in digital experience, web development, marketing technology, or enterprise content platforms.
• Experience working with Drupal, AEM, or other enterprise CMS platforms.
• Experience managing SEO, content, digital experience, or innovation initiatives.
• Experience working directly with sophisticated, technology-focused clients.
• Product Owner or Business Analyst experience.
• Experience creating feature briefs, product requirements, roadmaps, prioritization frameworks, or strategic alignment documents.
• Experience working on AI/ML, generative AI, automation, or other emerging technology initiatives.