The Client Services Associate (CSA) is responsible for providing service at the highest level for ... Have knowledge of product lines, prices, delivery time, drop ship items, various marketing ...
The Client Services Associate (CSA) is responsible for providing service at the highest level for ... Have knowledge of product lines, prices, delivery time, drop ship items, various marketing ...
Client Services Associate
Frisco, TX · On-site
The Client Services Associate (CSA) is responsible for providing service at the highest level for ... drop ship items, various marketing promotional services, and similar data, as required. • ...
Client Services Associate
Frisco, TX · On-site
The Client Services Associate (CSA) is responsible for providing service at the highest level for ... drop ship items, various marketing promotional services, and similar data, as required. • ...
Inventory Lead
Coppell, TX · On-site
$20 - $23/hr
... Drop Ship returns process. * Excellent communication and interpersonal skills. * Proficient in Microsoft Office Suite (Excel, Word, Outlook). * High school diploma or GED required; associate's or ...
Quick apply
Inventory Lead
Coppell, TX · On-site
$20 - $23/hr
... Drop Ship returns process. * Excellent communication and interpersonal skills. * Proficient in Microsoft Office Suite (Excel, Word, Outlook). * High school diploma or GED required; associate's or ...
PEPI: Senior Associate, Supply Chain - Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS)
Houston, TX · On-site
Description Alvarez & Marsal Private Equity Performance Improvement Senior Associate, Supply Chain ... Optimal inventory flow through network (e.g. ship from DC vs. ship from stores; supplier drop ship ...
PEPI: Senior Associate, Supply Chain - Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS)
Houston, TX · On-site
Description Alvarez & Marsal Private Equity Performance Improvement Senior Associate, Supply Chain ... Optimal inventory flow through network (e.g. ship from DC vs. ship from stores; supplier drop ship ...
Description Alvarez & Marsal Private Equity Performance Improvement Senior Associate, Supply Chain ... Optimal inventory flow through network (e.g. ship from DC vs. ship from stores; supplier drop ship ...
Description Alvarez & Marsal Private Equity Performance Improvement Senior Associate, Supply Chain ... Optimal inventory flow through network (e.g. ship from DC vs. ship from stores; supplier drop ship ...
Description Alvarez & Marsal Private Equity Performance Improvement Senior Associate, Supply Chain ... Optimal inventory flow through network (e.g. ship from DC vs. ship from stores; supplier drop ship ...
Description Alvarez & Marsal Private Equity Performance Improvement Senior Associate, Supply Chain ... Optimal inventory flow through network (e.g. ship from DC vs. ship from stores; supplier drop ship ...
PEPI: Senior Associate, Supply Chain - Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS)
Dallas, TX · On-site
Description Alvarez & Marsal Private Equity Performance Improvement Senior Associate, Supply Chain ... Optimal inventory flow through network (e.g. ship from DC vs. ship from stores; supplier drop ship ...
PEPI: Senior Associate, Supply Chain - Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS)
Dallas, TX · On-site
Description Alvarez & Marsal Private Equity Performance Improvement Senior Associate, Supply Chain ... Optimal inventory flow through network (e.g. ship from DC vs. ship from stores; supplier drop ship ...
Warehouse Associate / Cherry Picker (Weekend Shift Saturday-Monday 5a-530p)
Forney, TX · On-site
$18.90/hr
... drop-ship inventory for shipment according to customer order; stages inventory for shipment; loads trailers. • Unload trailers; receives product, verifying accuracy against PO and packing slip in ...
Warehouse Associate / Cherry Picker (Weekend Shift Saturday-Monday 5a-530p)
Forney, TX · On-site
$18.90/hr
... drop-ship inventory for shipment according to customer order; stages inventory for shipment; loads trailers. • Unload trailers; receives product, verifying accuracy against PO and packing slip in ...
Warehouse Associate 1
Mesquite, TX · On-site
$14.50 - $17.25/hr
Warehouse Associate 1 The Warehouse Associate 1 will perform tasks associated with shipping ... Pick and pack bulk and drop-ship inventory for shipment according to customer order, stage ...
Warehouse Associate 1
Mesquite, TX · On-site
$14.50 - $17.25/hr
Warehouse Associate 1 The Warehouse Associate 1 will perform tasks associated with shipping ... Pick and pack bulk and drop-ship inventory for shipment according to customer order, stage ...
Warehouse Associate 2
Forney, TX · On-site
$14.50 - $17/hr
Warehouse Associate 2 Job Category: Material Handling Requisition Number: WAREH006915 Location ... Pick and pack bulk and drop-ship inventory for shipment according to customer order; stages ...
Warehouse Associate 2
Forney, TX · On-site
$14.50 - $17/hr
Warehouse Associate 2 Job Category: Material Handling Requisition Number: WAREH006915 Location ... Pick and pack bulk and drop-ship inventory for shipment according to customer order; stages ...
... drop-ship inventory for shipment according to customer order; stages inventory for shipment; loads trailers. • Unload trailers; receives product, verifying accuracy against PO and packing slip in ...
... drop-ship inventory for shipment according to customer order; stages inventory for shipment; loads trailers. • Unload trailers; receives product, verifying accuracy against PO and packing slip in ...
Warehouse Associate / Cherry Picker (Weekend Shift Saturday-Monday 5a-530p)
Forney, TX · On-site
$18.90/hr
... drop-ship inventory for shipment according to customer order; stages inventory for shipment; loads trailers. • Unload trailers; receives product, verifying accuracy against PO and packing slip in ...
Warehouse Associate / Cherry Picker (Weekend Shift Saturday-Monday 5a-530p)
Forney, TX · On-site
$18.90/hr
... drop-ship inventory for shipment according to customer order; stages inventory for shipment; loads trailers. • Unload trailers; receives product, verifying accuracy against PO and packing slip in ...
Warehouse Associate 2
$14.50 - $17/hr
... Warehouse Associate will perform tasks associated with shipping, receiving, and the material ... Pick and pack bulk and drop-ship inventory for shipment according to customer order; stages ...
Warehouse Associate 2
$14.50 - $17/hr
... Warehouse Associate will perform tasks associated with shipping, receiving, and the material ... Pick and pack bulk and drop-ship inventory for shipment according to customer order; stages ...
Warehouse Associate 2
Forney, TX · On-site
$14.50 - $17/hr
... Warehouse Associate will perform tasks associated with shipping, receiving, and the material ... Pick and pack bulk and drop-ship inventory for shipment according to customer order; stages ...
Warehouse Associate 2
Forney, TX · On-site
$14.50 - $17/hr
... Warehouse Associate will perform tasks associated with shipping, receiving, and the material ... Pick and pack bulk and drop-ship inventory for shipment according to customer order; stages ...
Warehouse Associate 2
Forney, TX · On-site
$14.50 - $17/hr
... Warehouse Associate will perform tasks associated with shipping, receiving, and the material ... Pick and pack bulk and drop-ship inventory for shipment according to customer order; stages ...
New
Warehouse Associate 2
Forney, TX · On-site
$14.50 - $17/hr
... Warehouse Associate will perform tasks associated with shipping, receiving, and the material ... Pick and pack bulk and drop-ship inventory for shipment according to customer order; stages ...
New
Warehouse Associate 1
Mesquite, TX · On-site
$14.50 - $17.25/hr
... drop-ship inventory for shipment according to customer order, stage inventory for shipment and load trailers. • Unload trailers, receive product, verify accuracy against PO and pack slip in WMS ...
Warehouse Associate 1
Mesquite, TX · On-site
$14.50 - $17.25/hr
... drop-ship inventory for shipment according to customer order, stage inventory for shipment and load trailers. • Unload trailers, receive product, verify accuracy against PO and pack slip in WMS ...
Warehouse Associate 1
$14.50 - $17.25/hr
... drop-ship inventory for shipment according to customer order, stage inventory for shipment and load trailers. · Unload trailers, receive product, verify accuracy against PO and pack slip in WMS. · ...
Quick apply
Warehouse Associate 1
$14.50 - $17.25/hr
... drop-ship inventory for shipment according to customer order, stage inventory for shipment and load trailers. · Unload trailers, receive product, verify accuracy against PO and pack slip in WMS. · ...
Warehouse Associate 1
Mesquite, TX · On-site
$14.50 - $17.25/hr
... drop-ship inventory for shipment according to customer order, stage inventory for shipment and load trailers. • Unload trailers, receive product, verify accuracy against PO and pack slip in WMS ...
Warehouse Associate 1
Mesquite, TX · On-site
$14.50 - $17.25/hr
... drop-ship inventory for shipment according to customer order, stage inventory for shipment and load trailers. • Unload trailers, receive product, verify accuracy against PO and pack slip in WMS ...
Warehouse Associate 2
$14.50 - $17/hr
... Warehouse Associate will perform tasks associated with shipping, receiving, and the material ... Pick and pack bulk and drop-ship inventory for shipment according to customer order; stages ...
Quick apply
Warehouse Associate 2
$14.50 - $17/hr
... Warehouse Associate will perform tasks associated with shipping, receiving, and the material ... Pick and pack bulk and drop-ship inventory for shipment according to customer order; stages ...
Warehouse Associate 1
$14.50 - $17.25/hr
... drop-ship inventory for shipment according to customer order, stage inventory for shipment and load trailers. · Unload trailers, receive product, verify accuracy against PO and pack slip in WMS. · ...
Warehouse Associate 1
$14.50 - $17.25/hr
... drop-ship inventory for shipment according to customer order, stage inventory for shipment and load trailers. · Unload trailers, receive product, verify accuracy against PO and pack slip in WMS. · ...
Drop Ship Associate information
How does a Drop Ship Associate typically collaborate with vendors and internal teams to ensure smooth order fulfillment?
What is a Drop Ship Associate?
What is the difference between Drop Ship Associate vs Warehouse Associate?
| Aspect | Drop Ship Associate | Warehouse Associate |
|---|---|---|
| Primary Role | Manage online orders and coordinate shipments directly from suppliers to customers | Handle inventory, packing, and shipping within a warehouse facility |
| Work Environment | Office setting, often remote or in a logistics office | Warehouse or distribution center |
| Required Skills | Order processing, communication, basic logistics knowledge | Physical stamina, inventory management, forklift operation (if applicable) |
The Drop Ship Associate focuses on coordinating online orders and supplier communication, often working remotely, while the Warehouse Associate handles physical inventory and shipping within a warehouse. Both roles are essential in supply chain operations but differ in daily tasks and work environment.
What are the key skills and qualifications needed to thrive as a Drop Ship Associate, and why are they important?

Job description
The Client Services Associate (CSA) is responsible for providing service at the highest level
for all Client interaction. The CSA is the "face" of the company and will interact with clients
to provide information in response to inquiries about products and services and to handle
and resolve complaints. Client satisfaction is job one at Solais Lighting, LLC.
Client satisfaction is a measure of how products and services supplied by a
company meet or surpass client expectation. Client satisfaction is seen as a key
differentiator and increasingly has become a key element of business strategy. It is
essential for the CSA at Solais to effectively manage client satisfaction.
The achievement of client satisfaction leads to company loyalty and product
repurchase. "Satisfaction" itself can refer to any number of different facts of the
relationship with a client. For example, it can refer to any or all of the following:
Satisfaction with the quality of a particular product or service
Satisfaction with an ongoing business relationship
Satisfaction with the price-performance ratio of a product or service
Satisfaction because a product/service met or exceeded the client's
expectations
It is the main goal of a Solais CSA to ensure that its clients are satisfied with our products
and service.
ESSENTIAL GOALS AND OBJECTIVES: Under the direction of the department head, Client Services Associates will,
Handle incoming calls in a friendly and courteous way
Attract potential clients by answering product and service questions; suggest
information about other products and services.
Analyze requests, provide information requested or ascertain who best can provide
the information and route the request to the proper person.
Receive client requests by telephone, mail and email
the information and route the request to the proper person.
Enter Sales Orders accurately
o Receive and review all orders and verify that they accurately reflect product
o numbers and pricing
o Ensure the accuracy of information, ship to and bill to addresses
o Contact clients to ascertain data omitted on orders and correct, if necessary.
o Enter Sales Orders into the Solais accounting system
Confirm Sales Orders with clients by sending each client a Sales Order Confirmation
Maintain Client records by updating account information, as necessary.
Help trace the status of orders through Shipping Department.
Send weekly Open Order Communication to proactively communicate with clients about Order status.
Maintain liaison with other departments for order completion.
Have knowledge of product lines, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required.
Coordinate (RGA) Returns and Replacements as needed.
o Prepare and forward preliminary paperwork to Returns and Replacements on problem orders.
o Resolve product or service problems by clarifying the client complaints;
determining the cause of the problem; selecting and explaining the best solution
to solve the problem; expediting correction or adjustment; sending a test result
follow up as prepared by Solais QC Personnel during the evaluation of a return to ensure resolution.
Liaison with Shipping to coordinate priority shipments
Ensures "Picking/Packing List" is created and delivered to the shipping department
About Solais Lighting
Sourced by ZipRecruiter
Industry
Electrical equipment, appliance, and component manufacturing
Company size
51 - 200 Employees
Headquarters location
Frisco, TX, US
Year founded
2008